Mattress Firm Altamonte Springs West

After a discouraging experience with one of your competitors, I entered the West Altamonte store and Hope greeted me with a smile! She pointed me in the direction I was looking and provided me with valuable information. The particular mattress I was seeking was not in stock, but she informed a manager of another location that I was coming so I could try it out. Brian was the manager at the other location and was also very helpful! I came back to finalize my purchase with Hope, and the transaction was a breeze! I felt like I made an educated purchase by the time I was done. I will definitely recommend MattressFirm (and Hope!) to my friends and colleagues.

Great experience. Knowledgable staff. Kraig was very friendly and helpful. He explained every option and difference between the mattresses. We went to another store and immediately came back because of Kraig.

Hello all future mattress consumers,
Please visit this location, Vernon Hills!!!
You can’t beat the prices! No, seriously, you can’t find better prices!
1^st & foremost, we were met at the front door with a smile from Rod, our Mattress Firm’s sales specialists. He listened to our complaints about our current mattress & how we slept. Took us around to determine comfortability. Rod allowed us to have our own time to speak about our opinions & decide.
We weren’t in a rush to purchase, but after being treated as people instead of a sale & how everyone wants to be treated & being offered with the industry’s best pricing & mattress guarantees… well, it was a no-​brainer to purchase from Mattress Firm & Rod.
Rod’s genuine & honest approach to us finding our perfect mattress for the both of us was refreshing & greatly appreciated!
Thank you Rod for your expertise, honesty, & assistance in finding our most comfortable mattress!
We will be returning to you for any additional purchases!!!
I highly recommend Rod & Mattress Firm @ Vernon Hills, IL! You will not be disappointed!

Kraig hooked me up asap. No run around, just a straight up good deal… Very time efficient…

I have been to this Mattress Firm twice before I decided to purchase 2 mattresses. Derek Dallas was my sales representative and was always courteous and helpful. I needed to stay within a certain price range and Derek was able to get me the mattresses I wanted at an unbeatable price. Any questions or concerns that I had were answered my Derek or either his manager Kraig. In todays time When good customer service is a rarity and to go to an establishment and they always exceed excellent service that’s a wonderful thing. If you want an enjoyable experience purchasing mattresses go to this Mattress Firm.

Great and easy experience. Derek was very knowledgeable and worked with us to get a great bed at a great price! I can’t wait to sleep on our new bed tonight (same day delivery!)

Couldn’t have asked for a better experience. Kraig was very knowledgeable and wasn’t pushy at all. We would recommend this particular location to everyone. Thanks again. Looking forward to great sleep!

The staff was very nice and super helpful. Not pushy at all.
The delivery team was phenomenal. Very courteous and didn’t leave a fingerprint behind. They were in and out in 20 minutes and were exceptionally professional.
Very highly recommend this location! Great experience!

Prices were a teeny bit higher than I would have liked, but sales process was painless and quick. Delivery was great and on time. I highly recommend!

I had a need to replace 4 beds. After explaining my needs and price range, I was shown a couple of mattresses that fit the bill very nicely.
When there weren’t enough in stock on the one I decided on, a deal was made by the manager on the mattress that was a slight step above to keep the price in check.
I plan to come back when it’s time to replace my own mattress as well.