Pei Wei

This is my favorite place to eat right now! They have steamed and no sauce added options, plus brown rice with no up charge. A dietitians dream for Asian food. My go to is the steamed chicken with broccoli. It so flavored with ginger and scallions. Its amazing. They also have a great rewards program. You get free meals pretty fast. Also, every receipt has a survey with a free item to get. Their surveys are fast and we have gotten so much free sushi from them lately its crazy. The sushi with the shrimp on top is my favorite. I usually have the sushi with a salad there. Both salads they have right now are very tasty and good without dressing. If you love Asian food you have to give Pei Wei a try. This location also has great service and you are seated fast. We have also ordered online and via phone and they have that service down too. They even ask if you want what you got last time again.

Standard American Chinese fare. Hot, quick and fresh. Pricing is fair.
They have the nice new Coca Cola machines in the back where you can «mix» your own drinks. This area also has all the utensils, condiments and take out containers. Thought that was a clever touch (standard Chinese take out box)
Don’t go if you are expecting authentic Chinese food.

Great place for quick, quality oriental food for a good price. I ordered the large orange peel chicken (steamed) extra extra extra spicy and a huge pile of brown rice for $ 8.69 and extra veggies for $ 1.00. It was excellent. They have a Coke Freestyle machine for soda fans and fresh chai black tea or mandarin orange green tea which are both awesome. Only things for dessert are chocolate chip or snicker doodle cookies; both of which are addictive. During busy times it can be rather loud as the kitchen is open to the dining room. It is fun to watch the kids oh and ah at the flames.

Clean, tasty and fast. If you want some quick mall Chinese food without going in a mall then this is the place. The sushi is fresh but the rolls are small (4 pieces)

Food os usually good however the call in/​carry oit service sucks. I called in 3 items at 640pm at 710p I was still patiently waiting for my food. It would have been faster to sit and dine in.

I typically place large orders with this Pei Wei location for my office staff. We have ordered 4 times now and it is always over $ 100.00. I should have learned the first time to not return but I decided to try it again because my employees love the food. The most recent trip last week we placed a phone order and was told it would be ready by 11:30 pm for our 12:00pm meeting. When I walked in at 11:30 I was the only person in line with 2 parties dining inside. I paid for our order and sat aside in front of the kitchen to wait. Fast forward to 25 minutes later, no one has asked me what I was waiting for or if they could assist in any way. The entire time that I waited one of the cook’s actually asked me if I was still waiting, bless his heart. The manager ignored me the entire time. So 30 minutes later I have all of our food, missing soy sauce and utensils. I got a half apology and nothing else. I will not be ordering from this Pe Wei again unless they get it together.

We generally visit Pei-​Wei weekly. Only one time was a mistake made, and it was remedied very quickly.
The food is always terrific. Two in my party always order the same thing; two others change it up every time. We have never been disappointed in our food.
Service has always been kind and attentive.
The new rewards program has been very effective for my family so far.
We strongly recommend dining at Pei-​Wei.

ok food, ok service. come on is Pei Wei! What else do you expect. I really do not understand people pouring their heart on a review, is Unilocal not therapy. If it was up to me I would go to the one by UCF, the food is much tastier!

A little disappointed with the customer service. It seems that the person bringing the is only allowed to repeat you order once it is put on the table. There was no, «hello» or «enjoy your meal.» The cashier sounded like a robot. No welcome words or eye contact. My server looked like a sumo wrestler just finished a match. He walked around looking defeated. He didn’t even say hello. He probably didn’t want to be there. It seems hard to believe you still have businesses that don’t insist on their enployees making their guests feel welcomed. Competition is fierce and only those that continually work on keeping people coming in are the ones who have staying power. Peace.

Staff was so nice today, restaurant wasn’t too loud, and the food was good. A fun place to visit with friends. Highly recommended.

Manager doesn’t know how to take care of customers .
I order the mango roll and I couldn’t taste the mango, so I asked to exchange for a different plate, I’m waiting for my dish and the manager sends me my money back and expect me to go an order again … I already told him what I wanted and he expect me to make anew line !!!

I have been to this Pei Wei location with my best friend a couple of times, since it’s one of our favorite restaurants and the Altamonte location is close and convenient to us.
The last couple of times that we have been here, the staff seems to get very mixed up with the delivery of our orders. We normally order and pay separately, and are handed one number to place on the table. Pretty consistently, my friend is brought her food, the server takes the number, and when it comes time for my food to arrive, the server walks around the establishment at least twice trying to find out where to bring the food, and I end up calling them over to let them know that it’s mine.
Aside from that, the last few times we’ve been here, the food has been lackluster. It’s always a good temperature, nice and hot, but the quality is nothing to write home about. Last time I was here, there was a very small fire in one of the pans in the kitchen, and I’m fairly certain it was my tofu that was sacrificed in that incident, because by the time it came, it was hard as a rock.
My friend and I have agreed that we will not be returning to this location.

I was pleasantly surprised by Pei Wei. I’m usually not a fan of Chinese food, but this was so delicious! I got the small sesame chicken bowl with fried rice, and it was very very good. Even though I got a small, it was a LOT of food. Everything tasted good and fresh. I will definitely be eating here again, yum!

OK… IM SUPER PICKY about chinese food; however, my co-​worker talked about how great it was… intially, I was like if it is anything close to panda express… ill pass. She insisted… and to my surprise… yummmm yummm… If you have never been .dont get overwhelmed when you walk in… I did because when I am trying new places I dont like to feel rushed (but this is a somewhat fast food place and people were behind me.) Regardless of all I was feeling the young lady at the front was super patient and she helped me figure out what I wanted while answering 100 000 000 000 questions that I had. I ended up choosing chicken as my meat and kung pao sauce… and «score»…oh… and instead of white rice I paid an up charge of 99 cents for noodles. There is an upcharge of 99 cents for fried rice and noodles. keep in mind the noodles dont have sauce (which i thought they would be a lo mein type of side but it was plain noodles that they use for lo mein… there is a difference…) however, I was please… the nice young lady at the front gave me extra sauce because I was trying to figure out if I wanted a lunch portion which is 2oz of meat or a dinner portion which is 4oz. I was starving but not to the point that I wanted to feel stuffed and uncomfortable. So the words she used sold me…” get the dinner portion… it has great reheat value”. Advertisement at its best! This girl needs a promotion to sales/​advertisment or something… I am so upset that I cannot remember her name… But keep that in mind folks… «reheat value». I she was not wrong!!! Just reheated for lunch and it was even better. So back the the food. The menu is easy but you have options so first choose a meat (chicken, shrimp, steak…) and then a sauce. It comes with brown or white rice and like i mentioned before you can upgrade/​change for 99 cents. The menu also dictated which sauces were hot and you have to option of making any sauce hot upon your request…(they make everything to order… :)
All in all… I will return… quick good chinese food. super clean restaurant. :)

This pei Wei is pretty good I must say. They have made mistakes on my order and correct them everytime. It’s usually very busy in there and when my table was dirty from the sheer amount of turn around a gentleman cleaned it for me with a hustle before I even sat down.

Found a raw/​completely uncooked piece of chicken in the chicken lettuce wrap chicken. The raw piece of chicken was not the same size as the chicken used for the chicken lettuce wrap. It was a bigger piece.
Spoke with the manager and he said that the lettuce chicken wrap chicken is cooked in the mornings. I ordered at 8 pm. So how does a raw piece of chicken end up mixed in with cooked chicken???

I decided to try the new sushi rolls today and was utterly disappointed. My wife and I have eaten here for all of the Asian dishes and have never been upset with any decision we made. The spicy tuna roll I had today was not even edible. The rice was hard and the seafood was odd colored. The whole roll was not even served at a cold/​hot temperature just room temperature. I took one bite and threw the rest of the roll. Such a shame Pei Wei.

I was thinking getting the same quality as Pf Chang. What a disillusion! Too much soy sauce. Like chineese was about soy sauce! So disappointed!

They’re obviously unable to handle the amount of customers visiting the establishment. While I commend the General Manager on working besides his staff on the line, doing so severely limits the ability of the GM to manage the live operations of the restaurant.
I will do my part in lessening the stress of this restaurant by visiting other establishments in the area. When I can go to another local restaurant which is equal to Pei Wei but offers far better customer service in a less stressful environment, I see little reason to fund one that is just doing enough.

Pretty good when you want some fast casual Chinese food. I love that they have a Freestyle soda machine and hot chili paste for a condiment. A side of stir fried green beans is pretty good. Better when undercooked at little, but nice flavor. The pork egg rolls are a nice side too.
Overall, I find the menu a bit confusing. Not too sure about their sauces. It’s like a whole bunch of Asian flavors just mixed together and pared down so that nothing is very authentic or too pungently offensive. The dominate sauce flavors are really sweet with salty soy sauce undertones. I’m never sure if it’s Chinese, Thai, or some other Asian flavor they are trying to replicate. I like the Mongolian Shrimp with a side of white rice, comfort food for sure.
Pei Wei Is okay when you want Chinese food but don’t really want to commit to a specific cuisine flavor.