Very very slow service. waited ten minutes for our food at the window to drive off and find half the order is missing. Going on twenty minutes and still waiting for the right order… messy as well.
Jane F.
Rating des Ortes: 2 Exeter, NH
Not only is the service slow, but it seems that this McDonald’s is run by twelve year-old kids. The restaurant area is dirty, with napkins and old french fries on the floor, and what can be seen of the kitchen looks twice as dirty. As you approach the drive-up window, you can’t help but notice a window high up on the side of the building that features an ancient fly-strip loaded with dead flies. If we can SEE this from the drive-through, then how bad must the rest of the place be? There have been several times that we have waited in the drive-through so long that we just turned off the lights and the engine, along with several other«waiters.» Evidently one delay was caused by a shake machine malfunction, and that seemed to slow down the entire restaurant. Whenever there is a long wait, I have yet to hear an apology – just some scared-looking kid at the window shoving a greasy bag at you. Each and every time we have to ask for napkins as well. I don’t know if these kids have been told that humans actually prefer having a napkin or two; many of us don’t stick our heads in the bag and wolf down our food. It’s a shame that things have gotten so bad at this location. As Alton doesn’t have much in the way of restaurants, fast or otherwise, this and Dunkin Donuts are about the only choices on the road. My advice would be to get someone older than 12 to supervise and run this particular McDonald’s. It used to be convenient to pick a cheap meal there, but based on what I’ve seen lately, I’ll wait and eat when I get home.
JG L.
Rating des Ortes: 2 Carrickmacross, Republic of Ireland
Food was good, we were there three times during the 4th of July weekend(long story) each time the place was a disaster mess and something was forgotten with each order. I would only go because it is quick and the only fast food around.
Brandon K.
Rating des Ortes: 4 Westwood, MA
Quick service. Good prices. Friendly employees. More than average McDonald’s location. Yet the staff are very friendly and the location is superb, as Alton Bay doesn’t have much. Minus 1 star because of the annoying drive thru window sign(posted)– extra charges for extra sauces and condiments!!!
Sandra G.
Rating des Ortes: 4 Alton, NH
Quick service, casual, salads good, wait staff efficient… great place to even play Magic with a small group!