SFX Performance

«BUYERS BE BEWARE»
SFX Performance is the most «WORST» merchant that I ever dealt with in my life. SFX notified me that they would have to charge me tax on an order I placed a week ago. I asked them why know one notify me sooner about this. Their response was that they their vendor is charging them so, they would have to charge me. So I said wait a minute then that means you don’t have the item in stock as you advertise and I have been waiting on an item for over a week that has not even been shipped.
SFX got frustrated and upset and canceled my order and told me and I quote «Fuck Off» and they hung up the phone on me.
I also had an other separate order with SFX and canceled that order as well. Now if that doesn’t display how unprofessional SFX Performance is then I don’t know what will. So fellow car enthuses, Please stay away from SFX performance and don’t give them the satisfaction of obtaining your business and give it to a company that excels in customer service and appreciates your business like SUMMIT RACING. Summit Racing pricing is also a lot better and what they advertise on their Website is what they actually have in stock.

Stay very far away from this business. I placed an order online and paid with credit card. It’s been over a week and I haven’t received a status on my order. I have sent many emails and haven’t had a single response. I had to call my credit card company to have the charge credited back to my account.
To this day, I have not had any type of response from them.
They have very poor customer service.

i ordered simple radiator hoses. 1 month later no delivery. i’ve called and can’t get through. i e-​mail with no responds. don’t make the mistake of ordering parts from this fraudulant company.

I placed an order for a hotchins strut bar for my 98 Camaro on 10÷05÷13
I called in on 10÷08÷13 for order update, that’s when ivan informed me that
it would take them 4 weeks for the strut bar to be available when on ther website
it said it was in stock, I wasn’t going to wait 4 weeks for a strut bar so I ask for a refund,
he said no problem so 3 days later still no refund so I call back spoke to ivan an same story wait 48 hours for refund, so I did and nothing. today is 10÷14÷13
and still waiting on my refund. DONT DO BUSINESS WITH SFX PERFORMANCE
THEY DONT HONOR THER WORDS AND ARE VERY SHADY! ITS BEEN 10 DAYS NOW AND I HAVE NO MONEY BACK AND NO PART!
HORRIBLE JUST HORRIBLE!

«I ordered wheels online which were listed as shipping in 24 hrs
4 days later I had no communication from SFX. I called and was informed the wheel is not available in the US. They basically took my money and sat on it without having the courtesy to let me know that the wheels were never available. I had to call to get a refund and they wanted me to wait another 48 hrs for a PayPal refund. I had to ask for a manager to get an immediate refund. This company company has no ethical code. False advertising/​mis/​information on their website to lure people in.»

Kim at SFX got me the part i needed when nobody else could. Great customer service 100% satisfied!