Spring House Animal Hospital

I took my kitten here during an emergency situation and they are unbelievable. Very compassionate and caring. I have never been to a vet that actually cared about animals this much. We used to go to another vet for my cat but we will continue to come here now.

Dr McMurtrie and her staff are wonderful. We have taken both our dogs here. They were supportive when our first dog passed at 13; and when we recently took our new rescue there, I was so impressed with the time the took with us on her initial visit.
I highly recommend the practice!

I can not begin to express how fantastic this vet is. Being involved in rescue and foster, I have been to over a dozen vets in the city and suburbs, and no one else compares. They are detailed, compassionate, kind, reasonable, and so thorough. My first dog passed in their office 3 years ago and I can still feel the tremendous warmth and empathy they showed me that day as they helped me through the process. On more than one occasion, they squeezed in emergency appointments for me at the last minute — even on weekends. They have stayed past closing time (and said nothing about it) to ensure nothing is overlooked in terms of my pet’s care. They listen to all my concerns, and guide me to make the best decisions I am able to for my pets. They work tirelessly to provide the best care for their patients and they have my complete trust, always. I can understand why some people who commented here are put off by Dr. McMurtrie because she has a strong personality. That, for me, is one of her great qualities. She is advocating for your animals. It’s important to her that you are taking the best care of your pet that you are able to, and she isn’t afraid to tell you what you can do better or where you’ve gone off track so you can correct it. She is never wishy washy with her opinions, but you still get to make all the decisions. If you can’t help but be put off by that, you should STILL take your pets here because you will not get better vet care anywhere else. It takes me an hour to get here in light traffic but I won’t go anywhere else.

I am SO HAPPY I found this vet. My Holly was diagnosed with Lymphoma in March of last year. I was told she was very sick, with possibly only a month to live. I originally went to another oncologist, and not only were they aloof and cold, their prices were outrageous! So I was panicking about not being able to afford to do anything for my dog, and I found Springhouse Animal Hospital on Google. Dr. McMurtrie is a lifesaver! From the second I walked into the office, I felt welcome. She was very warm and friendly, explaining everything to me, but not in a condescending way. The techs there are all super sweet and take the time to greet Holly every time we are there. She’s never been a huge fan of going to the doctor, but her tail starts wagging the second we walk in and doesn’t stop until we leave. The best part, it’s been almost a year since Holly’s diagnosis, and she is still doing great!
I love this vet, and all of the people that work here. I would highly recommend Springhouse to everyone!

After moving to the area, I was happy to see the positive reviews, which I notice are specifically referring to Dr. McMurtrie, who I did not have the pleasure to meet.
I saw Dr Diamant several times over a few months based on recurrent allergies in my dog. On the first visit, I ordered the daily antihistamine that my dog had been on for about a year. The monthly supply was $ 105 here vs. $ 35 at my previous vet. I understand price fluctuations but this was excessive, no? After raising concern and asking them to check to be sure, I was told that there was no mistake and that was the cost (of course I refused to purchase there and bought the exact same meds at my previous vet for $ 35). The next time I came in I asked the financial manager at the front desk to look into this for me and after about 10 minutes he realized that there was a mistake in coding in his computer which reflected the wrong price.
I found the service here to be strangely condescending and found myself acting defensively upon some of their advice. As if I had something to do with the recurrent skin infections related to allergies. When I was chastised about needing to use Prednisone again to manage the skin condition (Dr. Diamant said she wouldn’t use that on her own dog) I decided to seek the help of a veterinary dermatology specialist.
After calling me to review the notes they received from the U of Penn dermatologist at VSEC (a very well respected facility), I was completely shocked, dismayed and offended by the lecture I received from this Dr., who is a fairly recent graduate (2011).
To quote, exactly, she said «We do not support the medication your dog was prescribed. I don’t want to make you feel guilty however this medication will give your dog cancer». I AM NOT EXAGGERATING, these were the exact words, uttered a few times so as to emphasize their disapproval. Wow.
I understand that all medications have side effects, and I had done some of my own layman research, as well as spoken to several other vets who had had positive experiences with this medication (which by the way has managed her allergies effectively for 6+ months as of now). I would have appreciated some educated consultation WITHOUT judgement and which would have demonstrated a higher level of professionalism and maturity.
As a responsible pet owner, I pray that I have made the right choice in the benefit/​side effect ratio, and I respect the opinion of professionals. However, I have decided to find another vet who is respectful to me (and my money by the way) and my pet in offering educated and not judgemental advice.

This is a wonderfully caring and professional practice. My dogs won’t go
anywhere else! I highly recommend Dr. Liz McMurtrie to everyone I know who needs a knowledgeable and compassionate professional for their pets.

I go out of my way to bring my dog to this practice. They are friendly and knowledgeable and obviously care a great deal for their patients. They called numerous times over the course of a weekend just to make sure my dog was doing well after a routine surgery — really impressive. When he went in for vaccines around Christmas, they sent him home with a really nice toy, compliments of «Santa» — little things like this that are above and beyond what is necessary. Best of all, the dog genuinely likes them — and he’s a pretty good judge of these things!!!

My go-​to vet! Been coming here for about 2 – 3 years now. I live in Center City now yet still drive here on the weekends to bring my dog here!
Although my visits are limited to once a year, recently I’ve been having to bring my dog here often (3 times the past month!) because she’s been having some issues w. her anal glands (sorry, TMI!) They’ve always been able to accommodate me even though I call a day ahead. The male receptionist that picked up the phone during the weekday was SUPER nice and was able to provide some advice on what her issue could probably be. I’ve never seen him in person though…
This past weekend, they were super busy due to two dogs that came in with emergencies — I had to wait about an hour and a half for my entire appointment. But of course I wasn’t going to complain — there were dogs that needed immediate attention! I decided to wait, and at the end they ended up charging me only about half (technician’s fee instead of vet fee) of what my Appt normally would’ve cost for «being patient.» Awesome! :)
Will be coming here for as long as I am in the Philly area

i’ve been taking my dogs here for a few years. the facility is very very clean, the vets really care about the animals they treat, and they aren’t crazy expensive. i live about ½ hr away and there are at least six other vets between my house and springhouse but i still think they are worth it. my two dogs have had 2 other vets/​animal hospitals prior to springhouse and they are by far, the best.