Deery Brothers of Ames Chrysler Dodge Jeep Ram Iowa

If I could give them no stars I would.
Stopped to look at the jeep Renegade liked it talked to the sales rep quentin (very nice guy, not your regular pushy sales man) explained to him I wanted to wait until December as I will be debit free, he understood and said to give him a call when I’m ready to purchase a new vehicle.
Two days later I received a phone call from a lady explaining to me that they are having a big customer appreciation day and asked if I would be able to make it. I told her I couldn’t commit to anything but would try to make it. She told me I had to go or I would miss out on some «incentives» and scheduled and told me I had to be there. I again told her I would try and hung up. The day came and I decided to stop by I was greeted by the gentleman I was supposed to meet and he took me to a table and explained that they wanted to sell more cars this year than last. I told him I already was in two days prior and explained that I wanted to wait until December. His reply and I quote «then what are you doing here?!? You mean to tell me you would rather waste your money and wait to buy in december rather than save money today!!! I’ll tell quentin you stopped by»
If that is the way they appreciate their customers then I never want to be one!
On a positive note a week later I found exactly what I was looking for at PAT CLEMONS IN BOONE, they were willing to work with me and gave me a deal I could not pass up. So thank you for being rude to me. I will start purchasing my vehicles at PAT CLEMONS IN BOONE from now on

I felt we made a fair deal. I did most of my research on the website, choosing from the inventory they had listed.

Pros: The sales associate worked with us for a long time, crunching numbers to try to make the sale work for both of us. When we told him that we wouldn’t buy the car at hand (a Saturn Ion) without a fob coming with it, he worked to add it to the deal. He and the sales manager let us take the car home overnight to get a good feel, and to show my stepdad, who had a say in what car I was going to get.
Cons: We felt very pressured at Deery Brothers. Before even taking the car for a test drive, we had to give the salesmen all of our personal information, including our social security numbers. They made us give them not only mine (I was the one driving) but they also made my mom give hers too (she was along to help me find the right car). They acted as though we were already buying the car, like it was a done deal. When we brought the car back, the sales manager came outside and listened to our concerns. Instead of addressing them, he battled against our concerns. He basically said that our concerns weren’t valid, and that we would be passing a great deal. He said that we wouldn’t be able to find anything as good as what he is offering anyone else, and that he would be willing to bet money on it. Well, guess what! We found a wonderful car elsewhere the next weekend. So, my advice? Skip the people that clearly just want to make money, and don’t go to Deery Brothers.

I decided to take my vehicle to Deery Bros. since they service my type of car. I have been unhappy with George White and decided to give the news guys a try. I made an appt. and told them what the problem was. When I arrived for my appt. I waited for the vehicle and was told it would take about ½ hour. I waited nearly an hour and was then told that they could not determine the problem, whether it needed a new spark plug, or perhaps it was more serious, an injector, because they did not have a wire they needed to test it. I was told I needed to come back the following day when they would have the part. I returned the following day, waiting about 25 minutes, and they told me it was indeed a spark plug and it was replaced. I was charged 133.00 dollars. 98 of that was for labor. I find this price outrageously high for a spark plug and do not think that the replacement of a spark plug, even driving the vehicle, took an hour. I also find it outrageous that they would not have a common part like a cable ignition wire in stock. So, my review is very low. I will not return to Deery Bros.