The UPS Store

Hey look at me writing a review for a UPS Store! Pfffft. Am I bored or what?
It’s a pretty run of the mill UPS store with all the same shit the others seem to have. No big whoop. And yeah, as someone else mentioned, the parking lot is very strangely shaped and laid out and lacking any form of signage that indicates exits to the streets. Just try to remember where you came in and backtrack.
I recently made an online order for an item and saw an option during the ordering process to have the package taken to a local UPS store instead of going through the bullshit of them making a delivery attempt to my house, me not being there (people have jobs), and having to drive all the fuck way out to their main facility to pick it up (which I’ve done many times — 25 minute drive each way — awesome.)
Fuck up number one with these people was — they checked a box on their little computer that issued an erroneous delivery notice to me (they told me) so when I went in to pick the thing up, it wasn’t actually there. Did they call me when it actually showed up? Nope. Why would they do that? It’s not like they already inconvenienced me or anything.
Fuck up number two with these people was — I decide to run in there to see if my package was finally there and after the guy looked, told me it wasn’t, then checked another area, found it, then told me to pay him 5 bucks.
I’m all like — WHAT? He says «This isn’t a storage facility.» To which I respond, «But FedEx doesn’t charge for holding deliveries,» and I think you can guess what the guy had to say about that…
Then I start talking about how it would have been nice to be informed of this charge when I actually was selecting shipping options, blah, blah, blah, which is exactly what I told UPS when I called them to complain about this arbitrary «Misc Non-​Taxable» charge their store labeled me with.
Was UPS of any help? Nope. Apparently these UPS Stores are «independently owned» and sometimes they might even refuse a package AND, it’s NOT a UPS fee.
I suppose I’m lucky the UPS Store didn’t charge me 50 bucks to stash my little box for a few days (because hey, why not?) since THEY were the ones who turned themselves into a de facto «storage facility» by fucking up the online delivery notification bullshit in the first place.
Yes it’s true, Mr. UPS-​Store-​Man. You are not FedEx.

I stopped in to ship a device to my cable company and couldn’t have been more pleased with the fast and efficient service. I got great and friendly service from the young man at the counter and he was knowledgeable and quick. I heartily recommend this store!

I was on a series of errands that took me from Transit to Sheridan to Hertle. Along the way I was sure I would pass a UPS store. And I did. I had forgotten about this location, although Ive been there before. The parking lot is terrible, and you need to drive slowly or you may loose a wheel in a crater. Or drive into a pile of trash. It was weird, I can only assume it is in the process of being made ready to redo or something.
But then I found parking and went into the location. Its a big one, which is nice. The employee is super friendly. My transaction was easy.

Next to crunch fitness on the corner of Sheridan and Sweethome. I would not seek this out again, but if passing by I’d stop without hesitation. But I’d drive carefully in the lot.