Zbylut Motor Works

My daughter has a 1999 Audi and I sent her here because of the great reviews. Anyway $ 250.00 later, I was shocked at the price. Oil changes are cheaper at the dealership. Beware their oil chnage fee price of $ 90 does not include the oil and oil filter.

Great trustworthy place I’m so glad to have found this! Worked on my BMW and it’s running perfectly. Only charge $ 90 an hour for labor which is much lower than the dealership

Serviced 1977 Mercedes 240D
I had a great experience with Zbylut Motors. I brought a newly purchased 1977 Mercedes for a general look over and safety check. Luke was extremely knowledgeable about the car specifically and was in great communication throughout the repairs. He gave great recommendations and never pressured me into doing work that I was not ready to do. All in all a very positive experience. I would definitely go back for the knowledgeable and friendly service and clear communication. Thanks!

What can I say, I have a 2006 Mercedes-​Benz E class sedan. I love this car and I love that I can rely on Zyblut Motors to help me keep my investment in good working order. Like many of you I am sure that there were other options when buying a Mercedes but they are quality cars. You should choose no less in your service. I am very satisfied with all the services I have received here.
I have no idea why there are any low ratings regarding these guys. They are honest and do a great job.

These guys are super nice and took care of my TDI Jetta’s timing belt for a couple hundred less than the dealership could (no other Volkswagen place would touch it because this Jetta was never sold in MA — bought mine in AZ). Six months later I had «low coolant» and I stopped in their quick — turned out that temperature change had dropped it just enough to give me a warning, so they just took out their coolant (expensive stuff!) and topped me off — no charge. Since I work at UMass, it was super convenient and they gave me a ride to campus and back.

I have been taking my 2007 BMW 550i to Zyblut since the original BMW warranty expired. I have found their work and customer service to meet or exceed that I received from any BMW dealer… And not only at a lower price, but with care and consideration of what really needs to be done and repaired, versus, just do anything and everything.
Luke has been excellent and I highly recommend them.

We take our 2001 Mercedes Benz CLK55 AMG to get serviced by Zyblut Motor Works religiously. Luke, the owner and his staff are careful and meticulous. They always get the job done just right.

YOU WANT TO READ THIS BEFORE YOU TAKE YOUR CAR HERE
So…seven months later and I had all but forgotten about the hell I went through with these careless morons. I have a Mercedes.
but my driver side wheel just started shaking/​wobbling when i went around curves and so a trip to the mechanic was in order (thankfully I was in my NJ hometown and could go to real mechanics). My bushings were going (no surprise) but also… my rotors are «cupped». ZBYLUT had put in new rotors for me (I might add without getting my permission first) seven months ago. why would new rotors be cupped?! They aren’t the right size.
WHAT KIND OF «mercedes specialist» GETS THE WRONG SIZE ROTORS?!
but if that wasn’t enough for you to stop reading and never go to this place let me tell you more about June for me.
My alternator pulley cracked. Then the belt disintegrated. it supports the serpentine/​supercharger belt so that fell off its place and hit two coolant lines. It was terrifying. I was up at school in MA so i looked up this place and had it towed there.
They replaced my alternator and belts and lines just fine (to my knowledge so far… in a few months I may have another breakdown!)
but they called me and told me the car needed new pads and rotors and a few other things. I told them to hold off; I wasn’t ready to spend that money.
I went to pick it up to find that they had done all the extraneous work. And I couldn’t have the car until I paid for it.
I drove my car off the lot and found my shade on my moonroof open. It was cold and rainy on that day so I closed it. it only moved in inch increments but i thought nothing of it. it rained for 3 days and i never drove.
On friday at around 7pm I walked by my car for the first time in sunlight. Low and behold: a quarter sized puncture in my hood paint that had radiating cracks out around it. the paint had flexed up from the car because the rain had gotten in and pushed it up. I call Luke (the owner) and he says he has no idea. By the time I bring it in I’ve also noticed that the moonroof still moves in increments then just stops working and makes a terrible grinding sound.
I get it to him and he says oh right we can fix your sunroof easy because we disconnected the battery. He hears the noise and says he’ll have to open the whole thing to see what’s wrong. also «I can’t prove» he made the dent on my hood. «it could have been there for a long time»…wouldn’t there be rust in it if it had been there for a while?! He left a tool on my engine and then slammed the hood closed. He knows it, too. Told me it’d be 400 for a new paint job. I said no.
he will look at my sunroof though. I thought for free because of what they had done (not reset it). we make an appointment for first thing on monday. he says he’ll call me when it’s ready in a few hours. I finally call him friday at 2pm and «they are just getting it closed up» i say okay well i can pick it up tomorrow. he won’t be there. I say lock the keys in and I’ll bring a spare. he then informs me that i owe him a bill. and it’ll be 3k to fix my sunroof. I finally look up my symptoms on benz forums. I find the exact conditions and it’s a very simple fix of de-​gumming the motor (and the problem 9/​10x starts when you move an unreset roof). When I come in for the car he says that’s wrong and my parts are broken. I need a new roof. But look! he’s touched up my hood and even put on clear coat. what an angel. (it’s the shittiest touch up job ever btw; it looked better with the dent) I again pay his ridiculous bill and take my baby away hoping to just never go back.
but fate had us intertwined for longer. I’m driving a few days later and i notice there is pressure on my head… i look up and my driver’s handle thing (you know, above the door) IS HANGING OFF. it’s not attached on one side. AT ALL. there are friends in my back seat and they find a tool just sitting in the bottom of my back seat. (oh and their dresses got ruined by all the grease left on my back seat).
again I go back. and luke is so overjoyed to see his missing tool that he’ll order the missing handle part (that he lost) and fix the handle for free (this time i ask straight out).
So i have to go back and get it fixed 2 weeks later. oh and now he knows how to fix the sunroof easy because he had to do it to a car he was selling. IT’S EXACTLY WHAT I TOLD HIM TO DO. and i should come in and have it done… for free? no. it’s $ 75. and it will only do the front roof not the back. why? because he removed a bunch of the back sunroof pieces saying they were broken.
so now that i’ve been back umpteen times I’ll have to return to duke it out about my rotors (oh btw i thought they looked the wrong size and they had rust on them the day i picked it up but luke said i had no idea what i was talking about). I’m not a mechanic… but apparently I’m better than they are.
long story short: it’ll take me thousands of dollars to return my car to the way it was. =[