Alberto’s Mexican Restaurant

Nasty Carne Asada fries cheap frozen fries no seasoning don’t waste your time or money here. and it was 9 bucks at least use real potatoes. They were 10 bucks over priced

My husband and I would come here all of the time and the food was always perfect, fresh and hot! Now the food is extremely bland, its not hot when we receive it– the cheese isn’t even melted! They have a new cashier and she is rude as hell! She’s condescending, loud and clearly does not understand customer service. I will not be returning again after tonight. The cashier seemed so bothered that we had even showed up to order food. We found out they were out of beef which was disappointing. She had this nasty look on her face the whole time and slammed my change on the counter. When our food was ready we asked her for red salsa and she rolled her eyes, grabbed the salsa threw it in the bag and very loudly said «Gracias!» right in our faces. It was very rude. Once we got home opened our food only to find the cheese wasn’t even melted, and the chicken that replaced the beef in the tacos was so bland and disgusting. Nope. Will not returning.

This place is ok I like there food better then most

Yuck. My husband, daughter, and I all got a carne asada burrito each. We were all in agreement that the meat was bland. We all had gristle, mine being the worst, I had it in almost every bite. No guacamole and their hot sauce wasn’t even hot. The lady taking our order at the drive thru was nice, though.

Ive been here a couple times on late night food trips with an ex of mine and haven’t really had any issues besides just… that its decent food? Nothing more, nothing less. But today I was aching for some carne asada fries – namely guacamole and fries. Thinking I’d cheat and get a California burrito, I ordered that and a Carne Asada taco. It was 11 dollars I believe for both. ANYWAY, when I got home I was completely saddened to see they neglected to even add the ingredient I went there for in the first place! My «California» burrito only had asada, cheese, an abundance of limp greasy fries and sour cream. Not only that but the salsa they provide wasnt flavorful enough to even improve it for myself. I ended up feeding it to my dog and ate the subpar taco instead. Disappointed. Also while I was waiting I saw some questionable child labor going on… nothing in the kitchen just restocking the kitchen with cups and lids and such but jeez… I always enjoy Sabrosada on Harbor Blvd and will keep going there from now on.

This was my first time here because it’s close to my friends house and it’ll be my last time here. The most bland food I have ever had and the carne asada was so chewy I couldn’t even eat it.
Never again! One thing was good and that was my drink, there horchata was bomb and that’s about it. This place gets two thumbs down!

This sucks I want to go to places where I can leave good reviews. But no not lately. Oh well. Look this place oldies not serve the realest nachos like the spot on Valley view and Lincoln but I wasn’t trying to go that far. Believe it or not this place use to be awesome. It served a mean Carne asada nachos. Now they have downgraded to only a decent. I would advise to decline the guac. Not worth it has a weird spoil taste to it. I would also order extra cheese and nachos. Little to no beans I would advise. Look I know how Carne asada nachos are supposed to taste. I do this guy. So follow my advice if you have no choice but to eat here. The others have no idea what there talking about and need to culture the taste buds a little more before they speak. Even a drunk thinks jack n the box tacos are bomb

I hadn’t been to this location in years. The last time was over a decade ago on Christmas and my mom, brother and I all got food poisoning. I should have never come back but figured a lot can change in 10+ years… Ironically I ended up here on Christmas again and while we didn’t get sick we were very disappointed in the taste of the food. The salsa was really bad, nothing had much flavor and we ended up tossing out most of our dinner. I think I’m officially done with this location.

This place satisfied my late night cravings for a burrito… Supposedly, they open ²⁴⁄₇. I can’t say that the food was good, but it was edible and fulfilling. The kitchen looked dirty, and I wondered how they passed health inspection at times… I usually ordered the beef burrito, and it came in a good size. One thing I really disliked about this place is they are very stingy to give out pickle and salsa /​pico de gallo, which I believe should be given freely and unlimited. :-P
Price = Good, Reasonable ³⁄₅
Cleanliness = ¹⁄₅
Quality of Food = ²⁄₅
Value for Money = ²⁄₅

This is the worst Alberto’s I’ve been to. I really don’t want to write a bad review because I LOVE the Alberto’s in Santa Ana and the one on orange isn’t half bad. But this Alberto’s is like it was shut down and some awful people came in to try to sell horrible food under the name. I’ve given it a try 3 times, each time is horrible. Same with my dad. We are originally from Santa ana so when we moved to Anaheim, we were SO excited that we were right by an Alberto’s…WRONG. The Santa Ana one is open 24/​7, make the effort to drive there. !

I ate here today with my wife and kid. We split asada fries and a Lrg coke. We finished and when I went to eat my ice I found a spider that was dying and another baby one on the side, and another black trash/​flake in my cup. Now I hate complaining, but God knows how many spiders were in my cup and or what other disgusting shit was in my drink. So then I decided to talk to the person inside. I showed them the spiders and the guy at the register said they could only refund me my money for my drink, and i explained there was bugs in my drink and we probably drank some, all mad he turned and talk to his uncle and some guys that were watching soccer said no becuase I ate the fries and that if wanted a refund it would be for soda. I’m sorry but food is food and for someone to not care about their business is sad.

Seeing the bad reviews here man glad I still haven’t ate here on over three years. Guy was rude and I ordered the chorizo and egg breakfast burrito man I got food poising for 2 days I don’t know how this place is still in business.

I should have read the other Unilocalers reviews prior to coming to this Alberto’s. But it’s ALBERTOS!!! How could place be bad? Every other Alberto’s I’ve been to has been spot on.
I was craving their taquitos with guacamole, so I drove out of my way to this location. What a disappointment! The guacamole they used was watered down and not to Alberto’s standards. Our other orders were also ok. The staff was actually very nice, but not worth coming back to this location.

I usually don’t leave a review, but this restaurant (The one on Ball Rd) deserves better justice. I love their superfries and shrimp burrito. AND they always have a good amount of condiments (salsa and pickles) for the customers to grab.
Oh I believe the quality of the food got much better in the mid-​2014, who knows why.

If I could give negative stars I would!!! 2 words… FOOD POISONING! Nothing fells better than waking up at 2 in the morning and throwing up the food you ate earlier that day! Please take my warning and stay far away from this place!!!

Our family decided to give this place a try. They were so horrible that I decided to make this Unilocal account to WARN everybody about this hell hole!!! We ordered a carnitas plate, chicken burrito, chicken quesadilla, and a chicken taco plate. Everything was BORING, BLAND, DISGUSTING, and UNAPPETIZING. The food looked like slop in a white styrofoam container. The guacamole, rice, and beans tasted old and straight from a can. The chicken was still pink. None of us finished our food. Waste of $ 29. With that money, we could’ve ate at El Pollo Loco, Rubio’s, or Green Burrito. Don’t waste your money or time with this place. We each spent about 10 hours in the bathroom. No bueno.

Food is terrible, place is dirty, tagged everywhere. Just came back from eating there for the first time and both my gf and me have bad stomachache and the food didn’t even taste good, at all!
Do yourself a favor… Drink a glass of water and a slice of bread instead of ever eating here!
Wish there were «negative» stars! I would have giving them a 4 negative star rating!

This review is not for the Alberto’s on the 9000 block of Ball Road. The address is wrong on Unilocal.The one with that address is consistently good, which is sad for them, as I think the bad reviews are coming from the Alberto’s on Ball by Brookhurst, which is crap. I’ve been there several times, but gave up, as the food is really sub par for what one would expect from another Alberto’s… They also charge way too much for their slop, only take cash, and have a habit of charging more than the menu states. Dry, tasteless asada, Rancid «guac» and greasy, hard shells. Blah.

Boo. Crapbertos!
Went here after midnight. 100% sober.
My carne asada burrito was a sad pathetic excuse for a burrito. The meat had a chewy texture and looked like chopped up pieces of my steering wheel. The red salsa tasted like tomato water. The place itself doesn’t do the food any justice.
Even if I were drunk, I would never come back here!
I don’t understand how this place has succeeded as a chain.
Btw, they accept credit cards.
Bottom line, forget about this place entirely.

I can’t give them 5 stars because their water tasted disgusting and a couple of other mishaps, but otherwise, I really like their food.
I always get the carnitas fries. They are a huge amount of fries covered in guacamole, sour cream, salsa, cheese, and a whole lot of carnitas. They’re a million times better than carne asada fries.
One time, I did end up getting a cold burrito though. That was kind of off-​putting, but otherwise, this place is pretty good.