Aljek

One star was the lowest option I had If it was for me I’d put –5stars. It’s pretty clear that I’m not the only one that has an issue with this rude prick behind the counter. Its the closest skate shop to my house and after today’s experience I will most definitely be driving an extra 5−10miles to another shop. That has to be the most mediocre, most pathetic coustomer service I have ever had. For starters I did have to ring the door bell to be allowed in. I understand the extra precaution for the thefts however why is it that I feel I’m not welcomed. For those ignorant people who say customer service is not an obligation, you’re just as pathetic as that pricks attitude. This guy obviously hates his life and neglects his customers. If thats the case, don’t run the shop, go wipe toilets for a living. I was spoken to like I was a complete moron. I wasn’t attended until I asked a question and even then he was dull and an asshole about it. He had no interest in helping me. I came in looking for grip tape, he didn’t even show me them. He simply gave me two grip tape brands, when I asked to see them, his response was the price of each one as if I couldn’t afford it or if I was gonna run with it. Everyday skaters go into shops, passionate about the sport of skating and the last thing we expect is a scum that ruins your shopping. I will highly recommend anyone and everyone who is interested in coming to this shop for boards and parts to drive the extra 5 miles to your next shop. Trust me your saving yourself time And won’t have to deal with that guy. I wouldn’t introduce this guy to my enemies. He’s a sad guy and somehow feels his lack of great customer service won’t be the deal breaker. Do yourself and all of us a favor pass on the shop to someone more passionate about the sport. Fullerton shop it is. F#%! This shop

This is still my favorite shop around, at first it was weird having to wait for the door to be unlocked but the owner is cool, I believe it’s his parents working there also? They’re nice and cool too, prices are low on literally everything and they have a wide selection

Fat guy behind the counter. Wow, what a total pos. The complete board (trucks wheels etc) I picked up had $ 40 tags. One on the board, one on the trucks. So I said out loud to my son (who I was with buying my first board with him so we could go to the west anaheim skate park together and was kind of a special day) «oh okay I guess the board is $ 40 and the trucks are $ 40 as well.» The fat sh behind the counter blurts out rudely as hell“THE ENTIRE THING IS $ 40″ And shakes his head in disgust! I said «okay, I guess u could see how I’d be confused with that right? Multiple tags on multiple items usually denotes them being sold separately right?» the blubber machine man-​child says again «Theres multiple tags so you don’t ask me 10 times how much the board is». I was getting hot at this point I said «look bro, I can spend a lot of money in here right now or I can walk out, customer service goes a long way with me.» He stayed quiet as he could tell I was at my limit with his bs. I’ll be honest, the ONLY reason I bought the items I did was because it was already 11:30 and I wanted to get over to the park. Yeah, the prices seemed to be low, but then again I haven’t bought a board since I was in my teens so take that with a pinch of salt. The Dad or owner or old man that works there needs to let his man child son or nephew know right now that customer service is #1. You do not talk to people like they are retards. You treat people with respect and kindness. ESPECIALLY when they are purchasing something from YOUR store and probably enabling your fat ass to purchase more pokemon cards and twinkies. DONT BITE THE HAND THAT FEEDS YOU.

I read a review about this place stating that customer service does not matter when you come to a skate shop because its personal preference when it comes to skateboarding. While this is a true its still a business and someone acknowledging you in a friendly matter goes a long way. Ive been to this shop about 3 times and yes its true you have to ring a doorbell to be let inside and i guess the reason behind that is because when they didn’t use this method they were being robbed during the day when the guy behind the counter would go to the back to check on something. I guess thats understandable but every time ive been here this guy just stares me down and just gives me a bad vibe the store is really quiet and it just doesn’t feel comfortable like other skate shops. Ive never bought anything from here and probably never will just for lack of comfort. I would not recommend this shop to anyone check out programme skate and sound in fullerton not only do they sell skate stuff they also sell records if you are music savy. Oh and Jokers skate shop in HB is bad ass shop and worth the drive if ur from anaheim

If you need some one to kiss your ass when you walk in the door and help you find a deck or wheels or trucks WHEN EVERYTHING ABOUT SKATING IS PERSONAL PREFERENCE then you need to go some where else.
if you love skating know what youre looking for and want some one thats been in the business longer than all the other shops this is your place. yes hes a bit crass and rude but this is a SKATE SHOP not a kmart or big 5. Know your shit and get what you want. the prices are ridiculously low and the stock is unbelievable.
as far as the guy complaining about him knowing they dont carry size 13s… The guy working the counter is the owner he knows EXACTLY what he has in stock he knows what size decks he carries what size wheels and what ever else might be in the store. He has no reason to lie to you about anything. why would he pass the chance at selling you shoes or anything else for that matter.
stop complaining about service when service does not matter, you are not owed a smile, a handshake, a greeting by anyone least of all in a skate shop.
The 5 stars are purely for stock pricing and things that matter… if youre not at a restaurant, service does not matter.

The service is pretty bad and the person working there looks like he really doesn’t want to be there. The boards however make up for the service as most boards are at a really cheap price and there’s even a couple of rows of boards like a clearance aisle. But overall the service is bad :(but boards are good :)

this place is horrible. i went in to buy a deck for myself as soon as i walk in the big fatass curly haired fuck would just stare at me the whole time as i was looking at the decks. as i was looking at them he sarcastically says to me «the board graphic isnt gonna change the more u look at it.» like wtf i wanna pick the board i want and ill take as long as i want to pick it out and not have myself rushed by some fat fuck who doesnt know anything about skating. i will not be coming back to this shop customer service is shitt i down right wish these people to hell and curse their children. that is all

This place is… well…bizarre. First of all, they keep the store locked during business hours (I know… what the hell, right?!?). You have to ring a the doorbell and some guy who looks like he wants to be ANYWHERE but there comes and lets you in. As soon as you’re in, they lock the door behind you. So, right off the bat, it’s weird.
My recent visit to this place went like this: the SECOND I’m through the door (before I even had a chance to see the place or look around) the guy who works there blurts out: «What are you looking for?» with a tone that made it sound more like «What the hell do YOU want?!»
I replied: «New shoes.»
He asks: «What kind?»
Me: «Umm…I don’t know. I haven’t even seen what you carry yet. Something that looks good and is comfortable, I guess.»
Him: «What size?»
Me: «Well, I usually wear size 13.»
Him: «Well, we don’t have ANYTHING in 13!» Apparently he knew, right off the top of his head, that their ENTIRE inventory contains no size 13s in ANY brand. Weird, right?
Me: «OK then… guess I’ll be going.»
So I did an about-​face, waited for the guy to unlock the door (WEIRD!), and left. I never did get to look around the store! And the clerk seemed only too happy to see me leave; he came across as a total prick. It was like they didn’t WANT customers and just wanted to get rid of us! It was one of the strangest shopping experiences I’ve ever had. I won’t be going back considering there are a bunch of other skate shops in the area that DON’T suck like this place does.

This dump has the worst customer service ever, my boyfriend and I were probably their only customers for the day, and they were just down right dense. Do not come to this shop unless you want to be ignored.
The fat dude doesn’t know the difference between his ass hole and a hole in the ground. Not to mention, they’re overpriced and don’t know what they’re talking about.

Worst place ever, the owner was totally gay and was hitting on my kid brother. Also there $ 10 decks SUCK. They are like Kmart decks from the toy department. It broke the first 10 minutes that I used it. Do not waste your time, with these losers.

Bought a complete blank deck with their logo all over it today. Customer service was not good. The bigger guy who was sent to help me spoke to me monotone like he hated his job and was not very informative. He didn’t look or sound like he knew anything about skating (I personally have been skating a decade). I asked if it was a 31″ by 8″ board. He said «something like that»… Once I just decided to grab one that felt good and go, his last words to me as I walked out were «cheapest complete we have.» In a sarcastic *why didn’t you spend more* tone. Bad experience. But I love my new deck for the price.

A really good selection of everything needed to skateboard. Name brand decks from $ 20 and up. Blank Deck special with grip tape $ 10 (has store logo spray painted all over, but really cool). Bought 2 decks, 1 set up (Royal Trucks, Misfits wheels, ABEC 5 Bearings, and bolts; also 2 sets of blank wheels. Pretty stoked on the boards. Not sure about the blank wheels, will update later. Roy helped us out and is totally chill. All in all, check it out, they have everything you need for skateboarding.