Anaheim Discovery Inn & Suites At The Park

Bad experience. It was a cheap room that is close to Disneyland. We weren’t expecting much. Second night there in the bathroom was a 3 inch cockroach. It was huge. We had one more night stay but Expedia called the front desk and we were refunded our money and checked out. In hind site when we arrived the first day all the doors to the rooms were open and there was a strong smell of freebreeze. I thought it was strange now we realized they were fumigating. Not cool. Hopefully they will get it under control.

DON’T STAY HERE!!! Slept here for a night and felt disgusting when I found a cockroach IN MY BED the next night! Left immediately to another hotel. Only refunded me $ 80 out of my $ 215 stay there. Besides that, the hotel room was pretty gross in general. Seriously needs to be renovated, or better yet, ripped out completely so it can make room for something you can actually stay in…

All in all, our stay at the Anaheim Discovery Inn and Suites was a pleasant surprise. I was dreading having to stay at this motel because of the negative reviews posted here (and everywhere!) but for a number of reasons we didn’t have much choice. This property is one of several hotels/​motels just west of the convention center and when we arrived at dusk on March 10, 2016 it looked like the dumpiest of the lot. It improved considerably in daylight but it’s still not the nicest looking place.
What it is, though, is very clean and very comfortable and, when we were there, very quiet. The bathroom looked as if housekeeping had taken to it with a toothbrush on hands and knees. I’m not going to lie to you, the room was old and worn in places (mirror needs resilvering), but I think I noticed that because it was so clean. Though there were signs asking us to reuse our towels, we came back to fresh towels everyday.
The man at the front desk was very cordial, as was the woman I spoke with over the phone prior to our arrival. I had to request a change in beds because a third person joined us and though they weren’t able to accommodate us ahead of time, we were so relieved to find at check in that we had been switched from a room with a king to one with two doubles. Thank you!
We had two complaints: 1. not all the electrical outlets worked. The two furthest from the beds in the sleeping area couldn’t hold anything we plugged into it; the plugs would just fall out onto the floor. That left the three of us with three sockets (with two being in the bathroom) for the six devices between us, and it seemed to take forever to recharge everything in preparation for the next day. 2. Everything we put into the fridge froze, and we couldn’t find a temp control dial. It’s a good thing the room had such a good microwave to take care of that problem. But there were no bugs, no stained linens, no dirty anything (yes, I looked under the bed). And my husband wants everyone to know that the toilet paper in the bathroom was thick and soft (insert eyeroll here).

We lost our house to mortgage fraud and for the past 2 years have been staying in and out of hotels. We usually go thru Hotwire because they offer the best deal. This was our first time here and I have to say it was by far the best experience. The hotel was so clean the room Was amazing and the gentleman who was either the owner or manager was so pleasant and helpful I give it a 10 + hope I come across the same deal I would definitely go back Kathy Cresswell

Very clean hotel!
Very nice service guys at the front desk!
Everything was perfect!
We were very happy with our time spent here!
We stayed from the 24^th until checkout on the 27^th & I loved it!
The only issue was with some of the other people staying in the room next door: they were loud at all hours and smoked outside our door!
Other than that it was a delightful trip & we will be booking with you guys next time!

I probably would not give 3 stars if it weren’t for the concierge being so nice and thoughtful. With that said, let’s get started!
Reason For Visit: Disneyland!
Concierge: This was the nicest man I’ve ever met! He was very accommodating to us even though we arrived before check-​in time. He asked if we knew how to get to Disneyland by walking, then gave us a map in a tourist booklet with directions on the fastest route to get there. I’ve encountered so many concierge that are stone cold — they just throw you in a room and don’t make your experience feel personal.
Room: We had a 2 bedroom room for 4 people and it was a great size. 1 of the rooms was private with only lights, a TV, and a bed. The other room was in a shared space with a drawer, a TV, a desk, chair, microwave, mini fridge, and open closet. The bathroom was clean. I wish there was a safe in the room to keep my belongings when I go out. Also, there was only 1 remote control– luckily, it had worked for both TVs, so we just shared it. Our room looked recently renovated and he gave us the room right where we parked our car! Don’t know if that was pure luck, but it was definitely a plus.
Cleanliness: Housekeeping left the door open when we got to the room — which was EXTREMELY strange and unsettling to me. Everything looked clean until I looked under the bed because I had dropped something — there was a SOCK. Yes, a sock, and it wasn’t mine! Disgusting!
Overall, it’s in close walking-​distance to Downtown Disney, Disneyland, & California Adventures (about 15 minutes). There’s also liquor stores and restaurants nearby if you forget anything, need drinks, or want an inexpensive meal outside of Disneyland.
The only reason I booked this hotel was because the other hotels I wanted had no vacancies for the weekend I wanted and this one was close to my destination, and fairly affordable compared to other hotels with worse reviews.
BOOK AGAIN? I mean, if it’s just a short 1-​night stay, it works. But thinking about that sock really makes me question the housekeeping. So I think I’ll try to book somewhere else.

We made the mistake of staying here because I booked a last minute trip to Disneyland/​California Adventure. When I arrived to check in I knew I made a mistake as soon as we drove up.
The hotel is very old and in poor condition. When I went into the office at about 11:00 am to check in, the lady at the desk was wearing pajamas (very unprofessional). During the day they had construction and a loud vacuum cleaning service working on the rooms.
When we finally made it to our room after a long day at Disney, a girl from the staff was arguing with someone 3 rooms away from us which made it very uncomfortable to walk by with a 2 year old.
When we opened the door to our room there was a bad smell in the room. The room smelled old and musky. The bath towels were old, thin, and hard. Same thing with the sheets on the bed, very thin and low quality. There were rusty fixtures in the room, lots a bad «touch up» construction work had been done in the room and it was obvious. The inside of the drawers were dirty also, so we kept our clothes in our bags. In the morning the water coming out of the faucet had came out white and milky so we brushed our teeth with bottled water.
This is the worst hotel experience I’ve ever had!!!
I wouldn’t stay here if it was free.

I wish I could give this hotel at least three stars but it really needs to be cleaner. We stayed here for four nights for a birthday trip to Disneyland. we called in advance to let them know that we would be arriving late, we got there at 1am and our room was ready for us. when we got to the room I immediately knew it was dirty. there were a lot of weird stains in the bathroom sink and bathtub, cigarette burns all over the furniture and hairs on the towels. there was also sawdust (that’s what it looked like to me) on the floor in the walk-​in closet. I just wore slippers the entire time. the sheets were clean but the mattress and pillows sucked. the soap ran out after one shower so i had to bug the housekeepers a lot for extra soap. the towels were also very thin and rough and some of ours had stains and holes on them, I could care less about breakfast since there’s a Denny’s down the street.
I know it’s a cheap hotel but I’ve honestly stayed at better Disneyland hotels for a much lower rate (quality inn next door), but I guess it’s a good enough hotel to have a place to rest and shower after a day at disneyland and the walk is about 15 – 20 minutes. if you wanna drive a little bit for dinner or do some shopping there’s the Garden Walk down the street. oh and before I forget, parking can be tough on the weekend… they ran out of parking spots on our last night which was a Saturday so we had to park in front of the vending machines.
I won’t be staying here again until they’ve improved stuff. If they get new towels, better pillows and a quiet AC I’ll reconsider. The staff is nice though they’re very accommodating.

They had cockroaches! They had cockroaches! They had cockroaches! I killed 2 of them and a couple moths. Nothin more to say!

Well, this hotel just keeps getting worse and worse. It has been two weeks since I was unlucky enough to stay at this hotel, and this morning in my email I had a message from the owners daughter calling me profane names and making wild and unfounded accusations, not to mention some atrocious grammar and spelling errors. I guess she didn’t like the review I left on Unilocal.Here is a letter to the owner’s daughter giving some feedback:
Dear Kimberly C,
I understand that you did not like my review of your hotel, so much so that you felt compelled to find me online 2 weeks after my stay to harass me. Instead of using my feedback as an excuse to go online and have a tantrum maybe you should use this as a learning experience. Take a step back and look at the hotel, go into each room and ask yourself if it is clean, if you would pay to stay there and if you are proud of your place of business. I know that constructive criticism and negative feedback can be difficult to hear, but instead of becoming nasty and inappropriate may I suggest that you turn that energy inward and use it as motivation to start a new project that will improve the state of the Anaheim Discovery Inn and Suites. I can think of a few great things that you can do that will help you to up the quality of your severely underwhelming hotel:
1. Make sure that there are no spiderwebs in any rooms before renting them out.
2. Make sure that the sheets are clean and the beds are made.
3. Fix the broken showers and scrub the mold out of the bathtubs.
4. Hire staff that is friendly and knowledgeable about California law, particularly tenant & landlord law.
5. Once a guest checks out and leaves, leave them alone and do not harass them.
Though I doubt that you will take any of my advice seriously, I really hope you read this and take a long hard look at yourself and your business and take some action to improve both. I look forward to never ever staying at your hotel again.
All the Best,
Daniel

My wife and I booked this hotel based on the reviews. The recent reviews were good, but the older ones were not so good. I have to start by saying that this isn’t the Hilton. We needed a place to stay where we were comfortable sleeping at night and leaving our stuff somewhere.
The Discovery Inn was spectacular. We checked in and went straight to Disneyland. Exhausted we came back every day for naps between fun, and were always met with enthusiasm, and help from the staff. The bed was comfortable, sheets were clean, and the pillows were decent. Shower pressure isn’t the best, but hey, we were able to wash the heat off! Totally recommend this place for anyone looking to budget a cheap and efficient trip to Disneyland.
Thanks for the accommodations!

Staff is very friendly and the room was nice for the price we paid. Very clean, free WiFi, cable, comfortable beds, free parking, and best of all close to Disneyland. I would deff. return.

Firstly, people need to realize what they are booking. This isn’t meant to be a super nice hotel like the Marriot or something. When I go to Disneyland, I basically need a room where I can sleep and shower. Obviously, I also want the hotel to be relatively clean (which it was), but people complaining about the free «breakfast» and crappy TV need to get off their high horse. You get what you pay for, and all you’re paying for is a place to shower and sleep in preparation for a day in Disneyland. Towels were clean, bed was a little on the harder side, but I slept comfortably and felt clean after my shower so I have no issues with the rooms.
Location is very nice as well for you Disneylanders. About a 15ish minute walk to Downtown Disney. Add another 5 minutes to get to Disneyland. Or, if you’re going to California Adventure, walk to the Grand Californian, and you can just enter through there and beat the crowd.
The only reason for a 1 star deduct was the parking situation. Parking here is free for the 1^st car. I inquired weeks in advanced about an additional stall for a 2^nd car, and he told me it would be an additional $ 10/​night, which was totally understandable. When I arrived there, the manager told me there aren’t any additional parking stalls, and he suggested that I try to park at Denny’s. WTF? Yeah sure I’ll park Denny’s, and I’ll be sure to pick up my car at the impound lot. So I was forced to park the 2^nd car about a mile away in a residential zone (luckily, I did have a spot for the 1^st car).

I found this affordable gem on
. Most reviews were pretty good– I am rating it five stars because: 1. Affordability was what I wanted above all else and this hotel hit my price point perfectly.
2. Location, location, location — less than 5 minute drive to Disneyland — I could have walked it in 10 minutes if needed. We have season passes that include free parking at Disneyland so… Also a block (walking again!!!) from a Denny’s– best value for your money !! And nearby are a mini mart, mom-​and-​pop restaurants, gas stations and even a liquor store (come on down grownups!!)
3. Hotel cleanliness — spotless lobby, spotless bathroom and shower/​tub, super clean sheets and floor. Speaking of showers, BEST I’ve enjoyed in months — new rain shower head, plenty of pressure and hot hot hot water for the entire shower — gooood job
4. Amenities — okay — if you are visiting the parks, why spend all that money on a room you won’t be doing anything more than showering and sleeping in??? There’s a sparkling clear pool — NOT heated — but perfect for the summer for those who want to cool off — if you really want to get wet, go to Hurricane Harbor! There is a microwave and a nice small fridge that was also clean. Plenty of extra towels upon request. Fresh hot coffee in the lobby in the morning — and FREE WI FI !!! Also FREE parking (they will even let you leave your car after you’ve checked out if there is space available
5. The owners — this couple is doing their best to provide a clean, comfortable inn near the happiest place on earth — you need it, ask them — they don’t really offer a continental breakfast but don’t be surprised when you find some sweet (and FRESH) nibbles with the delicious coffee–
They are warm and friendly and building their own dreams — help them and you won’t be sorry!

Staff is good. But that’s about it. The saying; «You get what you paid for» should not apply to staying in this Hotel. It doesn’t matter if Disney is only within a 10 – 15 minute walk from here. I would rather stay 5 –10 miles away from here for more money and pay for Disney parking than stay here again. If you have no absolute choice, only stay one night — and if you live in the state, bring your own blanket and towels. You will thank me later. The complaints about stains on the sheets, they’re not only true — but they have them on the pillows as well. Come on, send the owner to Target and get a handful of new towels and bed sets. It doesn’t take much to make someone’s stay a little more pleasant you know.
Pros: Nice staff. Disney is close by. A lot of Restos nearby. Fridge works, A/​C works well. (Then again, shouldn’t they be?). Ample Parking.
Cons: Outdated alarm clock was making static and random noises like Aunt Henrietta was communicating from the other side (maybe warning us not to stay). We had to unplug it! Outdated Curtains make the room even more of a drab. I think it’s plastic. Carpet is dark and old, so I couldn’t tell if any bugs were running across the floor for space mountain fast-​passes.
I’m sorry but I cannot recommend this place until they make significant changes. One room at a time would greatly benefit them in the long run. Maybe even have their reviews up to 3*** status.
All The Best!

Two stars for the room actually being clean. The rest was down hill. I woke up late and asked for a late check out at noon. NO, they were cleaning the carpets, ok so I just had the nastiest day on the carpets. Thank you. The room am was pretty nice and quiet. The bed was soft yet firm, the pillows were like rocks. I went to the lobby for coffee and there was none. No coffee in the room and none in the lobby. What’s the point of s coffee pot? 32″ flat screen tv was the highlight of my experience. The room felt clean but the staff was really lacking in customer service. If you are on a budget this place will get you by but you are better off spending a few more bucks on a room within walking distance and have a better experience than I did. It’s really close to Disneyland, but I was not going there. Lots of food close by so you won’t be hungry. Good luck!

WHATEVER YOU DO, DO NOT STAY HERE! Upon arriving here, they told us they were full and had to room us next door at the Alamo inn, when we made reservations a few days before. Already frustrated, we checked in then went to our room and discovered two full beds instead of two queen’s we requested and paid for. We contacted Nitesh Kakked working the front desk at Discovery Inn and kindly asked if we could get the room we paid for, or somehow get compensated for the inconvenience. He was apologetic and said he would contact his manager and get right back to us. NO CALL BACK. We’ve had such an exhausting day and decided we would just deal with this issue tomorrow and as soon as we get ready for bed, it gets worse… First, the tv doesn’t even work (bad connection error), the sheets were covered in pieces of dirt, flooring is coming apart, and the smoke detector is apart and hanging off the wall, which is a huge safety hazard. Between the crappy customer service at Discovery Inn and the uncleanliness of the Alamo Inn, this is by far the worst hotel experience I’ve ever dealt with.
To make this experience even worse than it ALREADY IS (yes that’s possible) The «manager» Maribel was the least helpful manager I have ever dealt with. She kept making it a point to basically tell me how much of an inconvenience I was. I specifically asked and paid for two queen beds. And when I let her know I was not happy with having two full beds, she goes to say I can either stay, or leave. I let her know right then and there to expect an awful Unilocal review. I would NEVER recommend this hotel to anyone. The experience was awful, and just embarrassing. For them. So whatever you do, stay away, stay far away.

The room was nice when we first walked in and its extremely close to Disneyland… Literally a 5 minute walk… The beds were extremely hard and uncomfortable, and I had a giant friend under my pillow… A water beetle the size of a playing card… This guy was huge! I complained to the manager and he took $ 30 off of our bill. No signs of any bugs after that so it could have been a fluke that the bug happened to get in the room… Finally there was never any parking so the manager let us park on the side walk and promised we would not be towed… All in all I won’t stay there again…

Good staff, clean and cozy room. It was nice and comfortable. It’s not a five star resort, but for the price paid, we were very pleased.
You can walk to Disneyland, and there is a Denny’s less than half a block down the street. We had free wifi, a fridge and microwave.
This is a great place to stay, especially if you’re going to be spending most of your time at the theme parks and you want to save your money for other things, like churros or overpriced Frozen merchandise.

If you are simply looking for a place to sleep on a budget and don’t mind a little shabbiness then this place will do just fine. It’s a 20 – 25 min walk to Disneyland (just enter the park on West St/​Disneyland Dr), so it’s convenient and you can save money on parking. The continental breakfast is decent, offering donuts, cupcakes, toast, coffee, OJ, and fruit (apples. bananas, and even a champagne mango one morning!) There’s a small fridge and microwave in each room, which was a nice amenity. And the owner is friendly.
But this is not the place for a princess or a clean freak. The walls need fresh paint, the toilet screamed every time when flushed, the shower curtain was too long for the tub, the soap was resistant to lathering. The mattress was firm but not uncomfortable, and at least you couldn’t feel the springs poking into your back like I’ve experienced at other cheap motels.
I would definitely stay here again. It provides the basic amenities and is cheap, which is good because you’ll be spending a ton of money at Disneyland.