Goodwill Store & Donation Center

Most the time is a hit or miss at this location. I’ve gone in a lot of times and is just junk. I’d rather go to the salvation army down the street they have great stuff and they donate to good cause. Unlike the owner of goodwill is rich off other people free things

Disgusting place. The parking lot alone was sketchy and even saw a woman doing some drugs in her car. So when you walk into the store I was hit with a disgusting stench. The clothes are usually color coordinated so I mean that’s a plus, right?
Anyway, it was my first time in a good will so I was confused at what the no tag thing meant and when I asked, the rude worker rolled her eyes and said «if they have no price then they’re 5.99.» she didn’t even look at me and she walked away.
So, no I will never return again and the prices are high for a good will.

Since 2012, when a rapper named Macklemore released a song titled, «Thrift Shop», thrift shops around the country, such as Goodwill, have been brought into a positive light as far as multimedia. However, this particular store is as bad as Macklemore’s song.
It all starts in the parking lot. It was as if the lot offered a foreshadowing for the actual store experience. Little socks and dirty, wrinkled shirts laid on the asphalt next to my car. The appearance of the parking lot made my mother hesitant to enter the actual store. However, my mother and I gave the store the benefit of the doubt and walked in.
The moment I walked into the store, I thought I walked into the house of a hoarder. Objects of all sorts laid on the floor unorganized. Walking down the aisles possess the same amount of difficulty as the obstacle course on the television show Wipeout. Every aisle had different items spread out onto the floor. Although there were minimal items on the shelves, the items were not organized at all. There seemed to be no separation of item category. I cannot recall the last time I organized lamp shades together with Nerf guns.
The organization (or lack of organization) in the store made it seem as if the employees do not care for the condition of the store and certainly do not care for the dignity of the people shopping there. As a customer I felt as if I did not matter. As if I was not worth the time to have an organized shelf of cookie cutters. I felt as if I was neglected.
Goodwill holds its reputation for having low prices. For that I am appreciative. However, it does now have a new reputation of being a messy, unorganized store. Next time I might check out Salvation Army.

Never coming back to donate here. I asked for help to unload my stuff. Im 8month pregnant and had my husband load my car with about 8shopping bags full of clothings and shoes and few kitchen items. The guy at the receiving tells me to roll the big ass bins to my car – clothing, shoe, household items, all separate bins –i unloaded them myself and was expected to wheel back those heavy bins to their back door.
I shouldnt be upset but im 8 month preggo and reserve the right to be pissedd off at Goodwill for making me lift heavy donated items and moving their bins.
Next time, i’ll go donate at the Savers.

Had a great experience with finding a perfect chair for my office earlier in the year, but have not had a good experience since. Today I found a couple of clothing items I had planned to refashion with yellow tags on them. Yellow is the 50% off color today. When I got to the checkout I was told I had gold tags and not yellow. Come on, that’s ridiculous. Do I as a shopper have to now determine shades of yellow? I would have paid it except the employee was downright rude about it. Shame on Goodwill for their horrible customer service at this location. I won’t be back.

First off –SCARY LOCATION. There have been lots of complaints about the weirdos who creep around in the parking lot and even in the store. Just a warning from a local resident, this is a bad spot to hang around at any time so be careful and shop at your own risk!
Not the best place to be if you have allergies or a sensitive nose. You might as well walk in with a gas mask because this store is d-​u-​s-​t-​y.
Anyways, the clothes are ok-​priced. I only buy items marked with the color of the week. What’s really annoying is that the racks are organized by color which makes it near impossible to find your size. Other than that, I must say that this is my favorite thrift shop to buy SHOES! My closet is full of authentic leather kitten heels and other unique, fashionable footwear that I’ve purchased at this store for under $ 5 a pair and in almost perfect condition. There are some great finds if you keep your eyes peeled, people!

I’m still on a quest to find Starbucks mugs. I have a hunch when Goodwill gets these mugs, they pull them to put on their online auction, as they get a buttload more for them selling them online than their retail location. Still, I keep hoping I will find a bargain.
Goodwill isn’t as cheap as you think it is. Its less than buying retail, but consider the quality of the clothes, and the time you spend digging for a bargain, sometimes its cheaper to buy the clothes at Old Navy, Target or other discount outlets.
The layout of this store is big, not not as big as the gynormous one off Fairview in Santa Ana. They had a lot of questionable people walking into the store, and I tried not to judge them, but they made me nervous.
They have ample dressing rooms, and the layout is very organized. I can’t decide if its an OK store, or above average… so its 3 stars from me

pretty good, you can find a lot of good electronics here and big items like furniture and tents and bedding, but i like the little goodies more which i didn’t find much of. they only have boxes filled with junk and wasn’t very good but good to take a look at. but staff is very nice!

Pretty scary store. The three times I have been in this store there has always been some weirdos in here… and they always have to talk to me! LoL. And beware of screaming children running around! Anywho… their clothes are organized by colors… reds, blacks, whites, blues, etc. The random stuff they have on shelves is crap. Nothing is complete or in one piece. The bags/​purses are VERY out dated, I don’t even think my grandma would like any of them. Although I did score on a very nice Harajuku bag for six bucks! Employees are nice to you if you’re nice to them… I noticed while waiting in line that the lady in front of me was attitude-​y towards the employee but since I always have a smile on my face… she seemed nice to me. LoL. :-D

Very poorly managed and over priced. I saw a lasko box fan there which sells for $ 16.88 new at walmart. It was unsanitary, had a missing button capsule and leg stand. I asked the young Hispanic male clerk for a price quote and he told me 9.99 regardless of my fore mentioned details. When I asked him if the price could be set lower considering walmart sells it for 16.88 new he told me «it’s cool.» And carried on. A few customers in line shook their heads in disgust as they witnessed his rude manners.

This location is an annoying experience. The entire time I was there, the cashier kept making announcements like it was a Kmart blue light special. Diapers are on sale, parents please watch your children…
Then the diapers went on a super sale. it was so annoying I finally just walked out.

My favorite Goodwill location to visit. All the staff are super friendly and I know many of them on a first name basis.
I visit this location every couple weeks to see what new knick knacks they have, but mainly for the new books that come in. I do apologize for anyone that comes for the same reason, as I usually walk out with a huge armful of books! They always seem to have a book I’m looking for to add to my collection that I haven’t been able to find anywhere else. They sure make being a book addict easy!
Be sure to check out the paintings as well. I was able to score a painting worth about $ 300 for just thirty bucks. Some may complain about prices, but I’ve seen first hand the services that the money funds, and am glad to spend the extra quarter or two to support that. Usually the items are just plain dirt cheap though!

I can only review about the Donations Area where you drop off your items. I have only been inside to shop once and it’s HUGE! I was looking for an ugly Christmas sweater for a party but didn’t find one and left. I didn’t really check out the rest of the place but again, it ‘s HUGE! Worth the drive if you’re a thrift store shopper.
So I’m someone who donates several times a year. If I don’t use it, it gets donated. I used to donate to the Salvation Army that was down the street from this place but they moved. Then this gi-​normous Good Will opened up and I made the switch. I love donating here. There is plenty of parking around the drop-​off zone. Every time I come there are plenty of guys working and before I can carry my stuff over, they run over to grab it for me. They never fail to smile and as if I wanted to tax deduction paper. Very efficient, organized, and helpful. Granted most of the workers are young men… but I’m sure they help everyone out the way they help me! ;)

I was looking for some shirts and found one on a rack that said $ 5.99 and three more on a rack that was not priced (they do not price their merchandise individually). The cashier looked at some little code they had maked inside the shirt and said, «These are $ 10 each.» Well, if I want to spend $ 10 on a shirt, I’ll go to Ross and look on the clearance rack, I am not paying $ 10 for a used shirt. Clearly I walked away with nothing that day.

Moving is the best way to purge yourself of unnecessary things. One of the best ways I know how to dispose of those purged items is to donate them all to Goodwill.
What’s nice is that the drop off process here is convenient and very simple. Drive up — wait for one of the staff to bring over a rolling bin — unload and drive away. Unlike other locations where you have to carry your items into a store front which I usually don’t mind but lately, with the warmer temps, it was nice to just be out of the car’s AC for a minimal time.
Unless you’ve been living under a rock for all of your life, you should know what Goodwill is all about. There are other ways to «do good» with your «junk» but Goodwill surely makes it really easy.

This IS the worst & most expensive goodwill in the OC.
My mother, grammy-​o and I are avid goodwill-​ers, and we were at first excited when this location opened down the street then we walked in and WOW they’re trying to sell merchandise that’s old/​extensively used/​missing part items MORE expensive than target! Ha! Make me laugh– haz me reir!
Furthermore the people seem to be in a shetty mood and give off this «I’m better than you» demeanor… hmm yeah imma pass and go to the Euclid location or magnolia location people at those locations are in a better mood and prices are either reasonable or cheap AND offer color of the day (which is half off the price) much more frequent.
I like helping a cause, but being in an environment where I may spend reasonably, freely and comfortably is important to me AND this place AIN’T IT.

The stock here is worth visiting! They have some good stuff that frequently rotate, which allows me to frequently visit this place between flea market visits! hehe. Good vinyl selection as well!
However, I came here in the summer, and it didn’t appear to be air conditioned -.- you have been warned.

My wife & I shop Goodwill’s all over So Cal. This is the rudest staff I have ever dealt with & the store is got to be the most filthy & disgustingly dirtiest I have ever seen
We walked in there, looked around for a few, then I made the mistake of asking to use their public restroom. You need to get a key from the cashier before you can use the restroom. I talked with a lady whom I believe was a manager. She was behind the cashiers giving them instructions when I asked. From the expression on her face, it must have physically hurt her to let me use their restroom.
She told me to wait in front of the door for someone to bring a key. So there I am like a dummy waiting…5 minutes…10 minutes, I then went & reminder her, she then paged someone to open the door so I waited some more, 15 minutes…20 minutes. She walked by & was joking around with other employees whom were obviously visiting from another store. i think they were having too much fun. I waited more… and waited, I then caught her as she tried to sneak by me & asked her again, I waited 5 more minutes & finally just left.
All the employees seemed to care more about their personal life than any customers. I blame this on poor management. There were more employees hanging out in the parking lot smoking & joking around. The only one I saw working were the two cashiers, it’s not like there is nothing to do, and god knows the place is in desperate need of cleaning.
All the merchandise was junk & the staff probably takes all the good stuff. I will never return to this Goodwill. Management is very poor & the place is discusting.
If anyone from corporate reads this, please re-​evaluate this stores management

Just so you know how I feel about this place… I created an account just to let you know how bad the customer service here is. I went in on a Wednesday at 1ish. My non-​profit organization was looking for local businesses interested in donating old but clean socks for a childs arts and crafts project (we are teaching the kids to recycle!). I wanted to know if they had any mismatched socks they would be interested in donating for our event. The woman I spoke with had such an attitude. She just said, «No we just throw them away» and quickly dismissed me .
I am not really that upset about the donation, but the lack of professionalism of a manager.
That being said,
GoodWill= Not so GoodWill :(
Won’t be going back.

Two stars because it is a great location to drop off big items. They even accept computers here. Very helpful to know.
Everything else about this place is sad. First, they are priced pretty high for a thrift store. I took a look at some of the throw pillows (just to look at prices). Seriously, they cost more than some of the brand new pillows at Ana’s Linens around the corner. Now I know it is for a good cause and all, but still.
I do like that the nick-​nack section is divided by color. If you find a good bargain let me know because I’ve been to much better thrift stores.