Rom Decor

Great experience. Fast free delivery. Great deal. No problems. Support local small business like this. Don’t give your money to big corporations.

Went here to check out the showroom to furnish some offices. Door said they opened at 11 AM… I waited around for someone to show, no one showed. Called a few times between 11 and 11:30… no answer. I was pretty excited to see what they had, given their inventory on the website but long story short, I will not be using their items to set up these offices.

Absolutely love this place! They are the most reasonable in the area. Owners will sit with you and patiently respond to all of your inquiries, trying to offer you the best deal. Very honest people. We bought our daughter’s bedroom furniture, and we couldn’t be happier. Awesome quality, fast delivery, great communication. Will buy again from you! Thank you!

Good competitive prices and decent products.

I found out about Rom Décor on facebook and then called and visited their showroom in Anaheim. I was looking for a sofa set and I ended up buying one that day. Good price and quality and delivery was included. Very happy with the whole experience. I full heartedly recommend Rom Décor.

I came across this place on the internet while on my search for an inexpensive loveseat for my home office. This loveseat is available from multiple furniture vendors in the area, but I ended up choosing to purchase from Rom Décor because they had the lowest price and shipping would be free to our home.
I did visit the store in an attempt to see the couch in person. This store is located in an old furniture strip mall. The best word to describe the service is apathetic. Honestly, that doesn’t bother me; he gets the job done which is the important part. This couch won’t last forever obviously, but for my purposes, it’s fine.
I purchased this couch online, and it was delivered four days later. This was a very smooth and easy furniture purchase. If you are like me, looking just for mid-​range quality furniture (Ashley Furniture/​Living Spaces grade furniture) that will last a few years, no-​frills buying experience, then this is the place for you.

Good prices but bad service. I guess you get what you paid for. Table was damaged. Owner said he would get me a replacement part. Weeks go by, nothing. Called him, he said it will take a few more weeks. Called again, no part. Haven’t heard from him. After awhile I gave up.

COMPLETE FRAUDS.
To this day, this store will still not pick up my phone when I call using my cell phone.
The phone number listed by this store isn’t even a real phone number. It is a google voice number that reroutes to another cell phone with area code 949.
Save yourself from the grief and shop elsewhere. This whole ordeal wasted hours of my life for the dumbest scam that they tried to pull on me. Another reviewer had the same exact problem as I did, and the positive reviews for this company are written by people with little to no reviews, which makes it seem very shady.
Now their best retort is to claim that my review is false, and that I have never bought anything, which is actually somewhat true. I ended up not buying anything because this store refused to deliver the furniture that I had already paid for, and I got my money back from American Express after winning the dispute.
To summarize everything that happened:
I found a piece of furniture that they sell, but another store had a lower price.
I called them since they had a price match guarantee, and they said they would match the price.
I paid them, and they stopped responding altogether.
Eventually, I used another number to call them, and someone picked up. The guy who picked up said they can no longer match the price, and that I will have to fork out the difference. I said no, and wanted a refund, but they refused.
I disputed the transaction with American Express, which I won. These guys even tried to claim that the item has been delivered to me, but couldn’t substantiate their claim with any proof of delivery.

I bought 2 weeks ago power recliner sofa and chair from this store and I got a very good price for them, lower for the same sofa& chair then Ashley Furniture Store. I got also free delivery. I’m very happy with their services!

Literally worst place ever. I don’t know what all these people are talking about that they got great service. I went to the place in person to purchase a $ 300 desk that I was told over the phone they DID have in stock. I could not take it home in my car so the owner and I agreed he would drop it off in a couple of days. Days passed, and he didn’t call so I called him. He said he had not received it and would get it the morning after. Which told me he was bullshiyying because when I went in person he said he already had it. I ignored his lies and agreed to him calling me the next day to agree on a time he could drop it off. Again, it was the end of the day and he didnt call so I called him. HE WOULDNT ANSWER MY CALLS. I then called from my dads phone and HE ANSWERED. He said he would again call me back to let me know what time he could drop it off and AGAIN he never did. I called his bitchass again after 3 hours and he wouldn’t answer my number nor my dads. I was done with his dumb shit so I decided I would make the drive and talk to his lying ass in person. His face when I walked in was priceless. He had every excuse in the book to why he hadn’t called me back and even said he didn’t know who I was and he forgot he had spoken to me. Only reason why someone would be acting this way is if they were planning on scamming you. Then he said it was because he had called the wrong person back which didn’t justify the fact that he had been purposely avoiding me. He couldn’t keep up his argument anymore so he said you can take your desk, which is why I went in the first place with a different car. He helped us load it in the car which was about the only good thing he did. All in all, he was obviously extremely rude, unprofessional and a liar. He would have not been acting in such ways if he had not had my money in hand already, as he did. The only reason I chose to buy from him was because it was free delivery, but his prices were the same, if not more, than other places. Considering the fact that I had to pick it up myself because of his scamming ways, I wouldve bought from someone else. There is no reason someone shouldn’t answer their business calls for hours on end during business hours. He made me waste my valueable time and underestimated me, thinking that I would let it slide but do not let him do this to you. There are hundreds of furniture stores and this one is definitely NOT the one to go to!!!

I live out of state and ordered a bed from Rom Décor online. From the moment I placed the order, Radu was in constant contact with me. It didn’t take that long to receive my furniture but I did have a problem with it (due to the manufacturer, not Rom Décor) and Radu was on top of taking care of it for me. I did have to go back and forth with him due to manufacturer delays but not one time was he ever bothered by my calls and he was always sure to return my messages. There are times that I can’t even get this level of service from a business where I live so ordering through a website and getting this level of service was such a pleasant surprise. I would give this business 5 stars and absolutely recommend them to anyone.

My husband and I were first time at this furniture store. We were extremely happy with the service. The sales person helped us and listened our needs. He is extremely knowledgeable in all of the furniture. We purchase a bedroom set and a solid wood counter height dining .The furniture was delivered the day we were told and we got a real good deal. I highly recommend Rom Décor.

Really easy to work with. Created a custom bed by putting to styles together. I was worried how the outcome would look but to my glee the bed came out fabulously and exactly what I hoped for. Plus the price was very very reasonable for what I purchased. I recommend trying them before you pay retail for a bed that is mass produced.