RPM Auto Repair

These guys performed a smog check for me. I didn’t have an appointment. They completed the operation within 20 minutes of me arriving. I am new to California, and the owner took the time to explain the smog/​vehicle registration process. Everyone there was very polite and professional.

I was stranded several miles away after a brake problem emerged on my truck. RPM was nearby and I didn’t have many options. My calipers were loose and they charged me $ 55 to tighten. Very grateful I wasn’t held for ransom and up-​sold solutions to a non-​existent problem, which is so often the case when you end up at an unknown mechanic in a different part of town. These guys did a great job and I’m very grateful for their honesty.

Emad is as great of a human being as he is an auto mechanic. I was recommended his services 4 years ago after a coworker had being coming to him. I have been taking both my cars to him for routine maintenance, oil changes, brake work, upholstery replacement, tires and a catalytic converter replacement and he has handled them all with ease.
He sources product and always tries to find you the best price around before making any changes to your car, is sensitive to your budget, and always tries to steer you in the right direction without being a salesman. He doesn’t pressure you to do something to your car just because he recommends it, but rather let’s you know and allows you to decide the best course of action.
He has become a friend over the years, and I most likely won’t take my cars anywhere else as long as he is local in Orange County.
Thanks Emad and the RPM Team!

Brought my Van in to get looked at about a door needing to be fixed. I also had them take a look at my Air Conditioner, and put an existing tire on another wheel. I mentioned that I heard a knocking sound when I turned on Air Conditioner and that I wanted them to take a look at what I need to get car up to speed.
Owner called back later with estimate, which I thought may be high, but not outrageous. I declined to do the service for I didnt have that much in budget. I did however pick up my car. They put the tire on and I said thank you. I asked about the engine noise and they said they couldnt replicate it. I said take it for a spin and turn on the AC.
On the way home, I turned on the AC, and immediately the knocking sound came on, then the car starts veering right sudenly and I almost crash into another car. After I limped it to the Gas station, I had the tire pressure checked, and it was at 20% of recommended pressure. Same tire as before just different wheel. I filled up the tire and went home. I checked this morning and the tire was just fine.
So I called and expressed my displeasure about it, and the owner took no responsibility and tried to tell me it was my fault. I said your technician didnt fill the tire or incorrectly instaled the valve. He metioned that I may be right or he may be right. No dice here. The tire is still fine and there isnt a hole or nail. It would have deflated overnight. I cant believe his response over the phone. Some people cant admit fault, and I wouldnt be so frustrated if they simply apologized and took ownership. The AC unit started acting up again as soon as I was going so I dont believe they really looked at it. It is a real shame that they work like this. I was going to bring my van in each month and do work on it. Now I will look elswhere.

Over the last 3 years I’ve taken cars to this place and when I went in for an oil change, I was always upsold some big ticket item, but it seemed reasonable until the last time I went. The owner said my front bearings were shot and said my wife and kids could die if the wheel fell off, which seemed odd to me. So I decided to take it to a mechanic near my house to verify if the bearing were really bad. They found no evidence of any bearing problems. I’m not happy about this and will never go back. I’m wondering if my transmission was really bad!

We use RPM for all our vehicles at our business. They do a very good job and I feel comfortable with their pricing. The staff is very informative as to options of repairing our cars. They don’t overcharge and are honest. You can feel confident you are gettting a good price. I love that their work is warrentied. It makes me feel like I don’t need to worry if there is an issue that comes up. I woulod definatly recommend them!

The day after Christmas, I was on my way home to San Jose at the end of a family trip to Disneyland, when the Check Engine light went on in our 99 Honda Odyssey. Needless to say, I didn’t want to drive 350 miles on I-​5 with the chance of being stranded. After a quick Google search I found this shop. I called and the receptionist told me they could help me right away. I made it clear that if it were a safety problem, I would get it fixed immediately, but that if it weren’t life-​threatening I would have my guy at home fix it.
I arrived to see the cleanest shop I’ve ever seen. Hoping for the best, but prepared to be swindled, I handed my keys to the mechanic. He immediately went to work on my car checking the van’s computer code to find the problem, putting the van on the rack and closely inspecting the undercarriage. To my relief (and chagrin), he told me the problem was the catalytic converter; NOT something I had to fix before going home.
The mechanic had the opportunity to take advantage of my situation, but instead took the time to tell me what I should be sure that my mechanic does. Yes, it is going to be expensive when I have my mechanic work on it, but since I was assured it was not an immediate danger, I was able to be on my way within 45 minutes, spending only $ 80 for the diagnostic check.
I had never met the people in this shop before, but based on the honesty they displayed, I would highly recommend this shop. If their honesty and the cleanliness of their shop is a sign of the quality of their work, you will be very pleased.

I had my oil change done there today, they were quick. The owner gave me a quote for major parts installation at a reasonable price. So I’m still shopping around. Not sure yet if I will have them install my belts and water pump. He told me he can do it for $ 400. I think that’s a great price, considering I have all the parts with me. So I’m just paying for the labor.