Alaska Dispatch News

My review is on the customer service at ADN. When I first ordered the paper I received it for 1 Sunday and then it skipped the next 2 – 3 Sundays. I had to call, then I received the paper the following weekend and then it skipped again and had to call AGAIN. Once it got on schedule for delivery then I was on their «schedule» for telephone marketing! Reading from a script they thanked for being a loyal customer and then wanted me to purchase more days or extend my subscription. I would then just hang up on then. That bit me in the bootie as I guess one of those calls was to extend my subscription. When I didn’t talk to them, they took it upon themselves to extend my subscription and send me a bill! Ridiculous! So now I just paid an $ 11.90 invoice for a paper that just frustrated me to either receive or bother be during the day. Not the way to do business!

Good and accurate reporting, with a lot of neutrality — I have enjoyed this paper for over 20 years, with its ability to provide details fairly, and both sides of the issues.
Being able to read the headlines /​most of the paper online or on the app is extremely convenient — especially Mike Ds political points of view. I like this organization and everything in it.