Residence Inn Boston Andover

Not a bad place. The beds are a little hard, but the breakfast is dope. The people at the front desk are really nice.

This Residence Inn was super nice. I had to stay here on an unplanned extension of a trip and I wished I would have stayed there the whole trip. Rooms were clean and homey and staff was accomodating and friendly. That’s all I can ask for in a hotel and they delivered.

This RI has been updated — furnishings and paint. It is comfortable and the staff are responsive and friendly.
What holds this RI back from the rest of the RI’s I’ve stayed at across the country is the poor quality of food served during breakfast and during the manager’s receptions.
Powdered eggs does not a satisfying breakfast make. Microwaved burger patties is not what’s expected when the reception says it’s grilling burgers.
I won’t be back again.

First thing: staff here is incredible.
Got early check in, front desk guy was super courteous.
Two bedroom suite was updated and clean.
But speaking of the rooms, there were some missing things. No bathmat in one bathroom, no blanket for the pull out, no accent pillow on one bed (didn’t care about this but did make me feel like I would be charged for it!). Called the front desk about the mat and blanket, cheery guest services had them sent right up. I’m hoping the early check in was the cause of the unfinished rooms.
Checked out very early morning two days later for a long car ride ahead of us. The night auditor was so great and offered us fresh coffee for our trip. Loved her demeanour and accent!
We usually stay at the Tewksbury location whilst visiting family in Andover, but the staff here might change our minds.
Dear Manager. You have some awesome employees!

spent the night of July 4^th here with my wife and daughter. Hotel itself was great, nice suites and friendly staff. But the main reason we came was to get out of the city for the night and have my 5 year old enjoy the pool. The pool would have been excellent if not for the 20 or so loud, obnoxious people that absolutely took over the entire pool and pool area from Saturday night until we left on Sunday. This group acted as if this was their backyard private area, coolers, food, ALCOHOL, and loud, awful spanish music. They even had the grill totally monopolized so that nobody else could get near it. The 10 or so kids were between ages of 7 and 14 and they totally made it uncomfortable for any other guest to go in the water. from untying the safety line that separates the 3 foot side from the 5, flinging a basketball around in the pool, splashing and diving into the water from all over it was just horrbile. And to boot one of the older kids kicked my 5 year old in the face while swimming and not only didnt apologize, he kept swimming and was laughing with the others after. I snapped on them after that but nothing changed. we did make the best of the situation and it was fine, and the breakfast was decent as well. Also, i might add that i strongly question whether all of these jerks were even guests at the hotel and not just using the pool as their own.

Staying here with family and kids girlfriends… Big room… very comfortable and clean. Great breakfast with lots of variety. Dinner is simple but decent. Can’t beat the price. Could use a bigger gym and full business center. From desk staff is amazing. I would stay again

Pretty average hotel. The rooms are a bit old but they do have kitchens. The gym has weights, 2 treadmills and an elliptical which works fine, and there was no one there on Tuesday morning. The breakfast was great and had tons of variety. Everyone is also really nice and were helpful in having our boarding passes printed at the front desk. The only thing that was a big turn off is when I forgot my charger they called to let me know, and asked if I would like it shipped back to me. So that was nice, only to find out 1 month later when I get the bill from FedEx for $ 25 for the shipping… would’ve been nice if they were up front about it, as the charger is obviously not even worth that much and there was no need for them to make it special hand delivery packaging or express shipping. Another plus is the free wi-​fi!

We have stayed at this hotel in business trips a few times. The overall is ok but they could improve in many ways. The beds are terrible but everything else is pretty much what we would expect from a Residence Inn. Breakfast is average but for being included in the price the buffet is not bad. The front desk staff are very helpful and accommodating. Rooms could be cleaned more carefully, therefore needless to say that for someone who is allergic to carpet I suffered the whole stay. We decided are going to give a shot and stay elsewhere next time to compare.

I stayed here in August of 2011 while in Andover for work. I quickly changed to a different hotel after spending 2 nights in this one.
Since I was staying for an extended period of time, the concept of having a full kitchen and a complimentary breakfast was extremely appealing to me which is why I wanted to stay here. You also get more Marriott points per night at this hotel over the Courtyard nearby.
The number 1 reason I left — the bed. It was HARD AS A ROCK!!! I got no sleep while I was staying there, and I mean if I can’t sleep at the hotel that’s a deal breaker.
The rooms are also very outdated, which is probably why the bed was so hard. All the furniture, appliances, etc were very old looking.
There were some good things though. I did enjoy the morning breakfast which was very tasty. I also enjoyed having the full kitchen available even thought I didn’t end up really putting it to good use.
If I ever end up back in Andover, I’ll definitely be staying at the Courtyard. I stayed in a 1 bedroom in both, and I’m pretty sure the room at the courtyard was bigger even though it didn’t have a full kitchen which seems weird but the room at the residence inn just seemed very cramped and outdated.