Poland Spring Resort

We booked a room at the Lodge, about a ½ mile from the main facility but owned and run by them. The room was tiny. Two double beds were separated by a single end table, leaving no room to walk around either bed. The only way to close the blinds on the window was to climb over the bed. The TV in the room was an old analog TV, about 19″, with a digital converter. The remote only changed channels, it was never programmed for the TV. Had to manually change the volume and turn it on and off. The TV belonged in a museum, not in a hotel room. The walls were paper thin so got to heal mumbling from one room next to ours and a baby crying in the other. No coffee maker in the room, but a sign on a coffee machine in the «breakfast» room said coffee from 6 AM until 10. Went down at six thirty to get coffee and the room was locked. No coffee until 7. Bathroom was tiny as well, no vanity, no counters. The drain cover in the bathtub/​shower was rusted, looked disgusting. These folks appear to be maximizing profits by not updating or maintaining the rooms or staffing appropriately.

This is specific to the golf course. Love the layout and always has been in good condition. Signature hole #4 is beautiful. But it seems like it’s at least a 5 hour round every time I play. No ranger out there to keep play moving. Shouldn’t be more than 4 hours to play a round here not a hard place to get around.

There are a lot of things to like here. The grounds are beautiful, there is a beautiful golf course, bocce courts, nature walks, shuffleboard, the staff was friendly, there is a lot of old New England Inn charm. The food (at the wedding) was very tasty. We had a really nice time. I also liked that they allowed us to check in early.
That being said, I did not realize that the rooms were beyond sparse. No phone to call the front desk and ask where everything else is, like: Ice buckets or ice machines, glasses, wi-​fi, mini fridge, elevators, etc. I don’t bring this up as a complaint as much as an FYI for first-​time guests. If I had known, we would have brought a few more comforts from home and stopped at the convenience store for ice and cups. The sound from other rooms and the hallway comes through the rooms very loudly.
There was a small tv with basic cable.
The clientele seems to tilt toward the more senior of our citizens. That does not bother me at all, but it’s worth noting.

Been staying here for years not a good experience this year. Had to wait in line at least half hour to check in. Said all rooms had to be cleaned before check in. Now the irony, our room was not made up. They did give us a room in the Maine Inn. Now I move everything a quarter mile from one inn to another. We are talking 90 degree weather, no elevator, and no air in the corridors. I.e. My wife does not travel light. So now for the solution. An adult is needed at check in. This trip check in was not within the stress free zone.

Just a warning when making reservations, specifically if you are travelling alone. I’ll accept part of the blame, because I did not immediately verify my reservation email that they sent it, but I called and made a reservation, and was billed for two guests (I was booking one room and only said as much). I checked a few days before I went there, called, and was told I could get not get a refund for the second guest that I had never intended on booking. I asked again when I was checking in, and was again informed by the ‘manager’ that there would be no refund. No discussion, no consideration, and no customer service.
Otherwise the other reviews tell the story. Old and outdated, but if that’s what you’re looking for I’m sure it’s fine. I was on the third floor of the Presidential Inn (no elevators), a terribly small room with a small window a/​c unit (so I could not open the window for fresh air). They couldn’t even align the number of the room to the number of the President, they went off track after 10 or so.
The food wasn’t bad, but it certainly wasn’t good. It was not really a buffet as advertised, but one large meal basically served family style. A buffet to me would have had a few different options.
The bar closes way too early, and then they don’t allow you to have your own liquor anywhere out in public. They say these are Maine state laws but overall it seemed pretty odd. I couldn’t get a beer in one bar and walk 200 yards to the other bar with it? The bartender did say he could keep the bar open a little later, but only if we sat there quietly. That wouldn’t really be the point now, would it?

Even though the hotel is extremely dated, its still a great deal. Spent memorial day weekend here with my grandparents and husband and we had a good time even though it rained literallly all weekend. I stayed at the maine inn but next time i’ll rent one of the cabins. Good thing is they now provide you with towels so you don’t have to bring your own. Food wasn’t great but its also a buffet so you can’t expect much.

Do not come to Poland Spring Resort expecting lavish accommodations, modern furnishings, and the usual room efficiencies… this place is totally Old School and the sooner you get past that, the sooner you will actually embrace what makes this place so special. What you can expect is friendly and accommodating service, absolutely beautiful grounds with killer views, clean rooms and facilities, lots of history, and food that tastes like your Grandmother is in the kitchen cooking it — delicious!
I recently planned a destination wedding here for my son (he married a Mainer) and had to do all the arrangements blindly and completely on faith since I live in San Diego. We had guests coming in from all over the US, so I had a fair amount of anxiety about how things could seriously go wrong and ruin a very special event. I travel a lot for work and typically stay in very nice hotels with lots of amenities. When I first arrived at Poland Spring Resort, I thought «uh-​oh…» there were no elevators, no phones in the rooms, dated furniture and décor, WI-​FI only in the lobby, and an obvious 70+ age group demographic. But in the end, all these factors actually became part of the charm of Poland Spring Resort.
In all, we had a large luncheon at Cyndi’s Dockside, Rehearsal Dinner at Mel’s Hilltop, Wedding Ceremony in the All Soul’s Chapel (a stunning wedding venue), Cocktail Hour in the Maine State Inn Lobby (with a Bluegrass Band), Reception in the Maine State Inn Dining Hall, and an After Party at Mel’s Hilltop. That’s a lot to coordinate, and I couldn’t have done it without the help of an amazing woman, Cyndi Robbins — the owner of Poland Spring Resort. Every request along the way was met with an accommodating attitude and can-​do approach. She understood my anxiety and did what she could to put my mind at ease. All of the events listed above went smoothly, and they carried out the Bride & Groom’s vision beautifully (the only hitch was a rogue DJ) — especially with the ceremony and reception.
I would highly recommend Poland Spring Resort for a vacation or special event… and I definitely plan to return someday soon!

Paid $ 99 night for room in presidental building. No elevator. We we’re on the third floor, long walk with bags… Dog across the hall non stop barking.
The room was’nt that wonderful, small pipes for heat exposed with insulation pieced to cover it up. Bugs in the tub!!!
We moved to the motor lodge. Larger room, girl at check-​in was very accommodating with letting us change the room. That is what the 2 stars are for, she was great.
No phones in the room, not told in room description on web. Walls we’re Painted over paneling. Bath is up to date. Defiantly not worth the $$$.
If another place was available I would have chosen it over this place.
I guess you are paying for the name «Poland Springs» !! I should have known better. Took a chance!
NOT impressed. Not going to revisit after this stay.

You have to provide your own towels, soap, and shampoo. The rooms do not include refrigerators. Our air conditioner was broken… That said, the place did have character. It has a sweeping front porch overlooking a wide open field and mountains. The place was built over 200 years ago and has lots of quirks, and the staff seemed to know a lot about the history. Despite the beautiful grounds and interesting history, the rooms were still below what I expected.

I was there a couple weekends ago for the wedding of two friends of mine. They wed at a church in Lewiston and held the reception at the Poland Spring Resort.
The place is good, but idiosyncractic. The setting is unbeatable: the scenery is gorgeous, the architecture lovely, and nothing’s better than sitting on the long porch of the Maine Inn. As the website notes, you do have to bring your own soap and towels. There are also several particular regulations about how they charge you (e.g., no refunds unless you can buy the «Vacation Packages Protection Plan» for $ 15; $ 2 deposit for each key). Not to mention peculiar state regulations posted, such as no one is allowed to carry more than two drinks. But I guess that’s New England for you.
The reception was in the Maine Inn. The food was fine, but the DJ was an older man who didn’t do much to adapt to the guests. For example, he mispronounced the best man’s name (apparently didn’t ask). I can’t say I enjoyed his selection of loud and tacky pop music. The bride’s family was made of traditional, family-​oriented French Catholics, but somehow the DJ saw no problem in playing an explicit song like «Lady Marmalade» (can anyone say «désastre»?). On the other side of the ledger, he did play «Thriller» as the penultimate song and popped up on the dance floor moonwalking in a Michael Jackson mask – almost enough to make one forget his other misdeeds.
If I scheduled a wedding reception there, I’d bring my own DJ! But the place is fine for simple accommodations.