Across Town Cab

I have had good and bad drivers here. The dispatchers, however are rude and unhelpful. They are unwilling to accommodate even the most basic requests (eg intersections.) Worse is their put-​upon attitude and eagerness to hang up on you without finishing your request.
This is just another number that gets forwarded to Blue Cab — perhaps they are hoping to pretend to be a company that isn’t awful.

Great experience. I made a reservation in advance for a ride to the airport. The driver was on time, professional, cab was clean and the rate was comparable to other A2 cab companies. I would definitely use them again.

I’ve been a long time loyal customer of Across Town (ie, they saved my number/​greet me by name when I call), but was extremely disappointed today when I got a ride to the airport and didn’t find out about a huge price hike until it was time to pay. What used to be a $ 49 flat rate trip turned into a metered trip for $ 75. I mentioned I hadn’t been told about the change when booking and asked if there wasn’t a student discount. Apparently there is some discount– $ 50 if you pay cash. Despite being a regular and not having been told, all the driver could do was knock off $ 5. I called the company to verify later on and they did confirm the new prices but claimed I should have been given an automatic 10% discount from the metered fare. I told the guy that hadn’t happened and he just kept saying that’s how it should have been– could he maybe have offered the partial refund he was indicating I was entitled to? that would have been nice but no luck. Will I use them again? Probably within Ann Arbor. but I will definitely be finding a new ride to the airport and advising my friends to do the same. Sorry ATC, we had a good thing going for a while, but this was just sneaky behavior that shows very little appreciation for your repeat business.

They are extremely courteous, on-​time and reasonably priced. The only problem is that they never have cars available! I use another company to get around town if I need a cab right away. They do offer a great flat rate to the airport. As long as you are booking in advance, you shouldn’t have a problem.

Not bad as far as cab experiences go. The dispatch lady wasn’t the friendliest, but the cab driver was fine!
He picked me up within 15 minutes of me calling, said «hi» when I got in and didn’t talk the rest of the time, which is great, because I hate making small talk with people. He was friendly though! I was a little annoyed that I had to give him directions, I mean he’s a cab driver, shouldn’t he know where he is going? He had a GPS too…
Other than that slight annoyance, (which has happened to me in many cabs) he was totally fine and all and all I would use them again. It believe it cost me $ 14 – 15 to have him drive me 4 miles, that cost is with out my tip to him.

These guys are great. Their cabs hold more people, they’re friendly, and they’re one of the cheapest ways to get to the airport.
I’ve spent a lot of early mornings waiting for other cab companies to give me a ride to the airport, but every reservation I’ve made with Across Town Cab has been flawless with someone early waiting patiently to pick me up.

Great service! Fast Pickup!