FedEx Office Print & Ship Center

Fast fast fast service. Anytime I need anything printed they are always there for me. Very quick turn around. Staff are very knowledgable and Are friendly. They will always come up with the best solution for your problems and they are not afraid to give their opinions and input on anything you need.

Super efficient staff here make getting quick copies or orders a breeze. I submitted something online to be ready a couple of days later and I got a phone call nearly within an hour telling me my job was already done. It was a simple print/​copy job so nothing too crazy but I like that they did it right away.
Staff is so nice it’s almost unreal. Friendly the second you walk out of the door t the moment you’re walking out.
Quick, not too expensive, easy parking, and a top notch staff make this place a go to for my copy needs.

After paying the exorbitant fees of color copying and faxing, I was encourage into getting my own color printer & scanner. The staff always seems to act if it bothers them to help me!

I’m just going to write about a few cases where I came to this place and the employees more than delivered.
Twice, I came here and had to have a document printed and bound so that it would be ready to hand in on the same day. Twice, they did this without any complaint. These were documents that heavily would have impacted whether I could pass with my degree or not. I am still very thankful.
When I move out of state, there were many packages that needed to be shipped. Among them was a bicycle in which they told me how to properly wrap up and box. Everything else was delivered neatly on time. I’m not sure why others are rating this place so low, but a big thumbs up to all the employees here. I may not know your names, but I will remember your faces.

I went here because it is the closest place to get something mass printed. I took the time and organized the files so that it would be as little confusing as possible. When the woman I was working with was taking too long, a man named Mark came over to assist. He was rude and had zero customer service. He said if I could put it in a mass PDF file for them to print and I explained that if I was tech-​savy enough to handle that I wouldn’t be here.
Then he wanted me to change the names of all the files to make it easier for them to print otherwise they would have to charge me extra for their time. This defeated the purpose of having them print it.
So I was either going to pay extra by using their computer to rename the files or pay extra for them to organize the files.
If the man who was helping me just took the time to actually practice customer service, I would think about coming back here. As it is, I will never do business at this store location.
HORRIBLE!

I won’t go into the details of the disastrous experience I had today, it will just serve to make me exasperated all over again and it likely won’t be super helpful either.
Suffice it to say: AHHHH!
The basics are these: I placed a larger order this morning, uploaded on the website, but the local store was neither able to print it nor cancel it (seriously). In fixing this and getting my order completed, I’ve had to deal with corporate customer service, who were time-​consumingly useless, as well as a local employee, who was just plain rude. I really tried to be nice and flexible, but was treated like an idiot (sorry I don’t have Adobe Pro) and a jerk (for bringing them a large order?). Seven hours later and I’m still waiting for my order to be completed and fairly certain I will be charged twice.
How is there no serious competition for this chain?
UPDATE: My order was completed not too long after I posted and the employee there when I picked it up was super nice and apologetic. Also, I got a call today from a manager checking-​in because there was such a snafu and to make sure I wasn’t charged twice… So I added a star, but still can’t make myself give it three given the ridiculousness of my experience yesterday.

Since becoming unemployed I’ve really relied on this location to help me fax out resumes and get other stationary items. Helpful employees, parking isn’t a problem like at some other locations and always some interesting people in there!