Hampton Inn South

Always love the consistency of Hampton Inn, the breakfast, the beds, etc… Great hotel and staff, the maintenance guy was the most cheerful I’ve ever seen, usually those guys are miserable. I was able to check in early, but that was my biggest mistake, I took a room (123), right next to the elevators and two exit doors. It’s not a problem if you wake up at 5am, because if you don’t then you will. Those doors are very active from about 5am to 7am, so don’t stay in room 123 or across the hall, no sound buffer.
I noticed a small theft from my room, nothing big, but I bought some protein shakes to have for my lunch and one of them was missing. I also had a small bottle of bushmills, but they didn’t touch that. Weird, who steals muscle milk?
No mini fridge, which in my opinion every room should have them.

We had an emergency, so we needed a room for the night. I booked using Expedia, for 2 double beds. Arrived, checked in, got to the room… one bed. Called the front desk, they said «Oh, we’re sold out of those.» Then why TF did you check me in???
We told them it was unacceptable, the manager promised to call Expedia for us to get the refund (after my wife «talked» to them). I stopped by the desk to process the refund and there were two people in front me:
— A man who’s room keys weren’t ready, they said they’d slide them under his door in 10 minutes and they gave him a temp key. The problem is that the «temp» key was a master key… The manager caught the error before he got too far away, but the guy was frustrated and just said he’d come back later.
— A woman who booked through
, who had received the wrong room (this was definitely a trend — I overheard another person talk about receiving the wrong room). The lady had to call
, it didn’t go well, so she laid into the front desk clerk with much venom, and was continuing to do so as I walked out.
The staff was very nice, even while being eviscerated, but either the booking websites were effing with them, or they can’t manage rooms to save their lives.
The room itself was clean, big bathroom, indoor pool… whatever. If you have to stay here, make sure your room is right, especially if you book online. We wound up at the Courtyard Marriot right down the street, and it was a much better experience for $ 10 more.
Tip for the Courtyard — if you book using the phone service, it will be cheaper than if you walk in to the front desk (for us it was $ 119 versus $ 149).

I have to be honest — I booked this hotel ONLY because of the proximity to the Michigan football stadium and because I choose Hilton hotels before any other hotel (I love points/​status).
And one last disclaimer — if this hotel was always as expensive as it is this weekend it wouldn’t receive 5 stars. But I know how much this place usually costs (about ¹⁄₃). This weekend it’s a supply and demand weekend and the rates are outrageous ($ 600+ for two nights).
This hotel is a typical Hampton Inn (which, in my opinion, already gets 4 stars), but what makes this place 5 star worthy is the staff. The front check in was very friendly and courteous. They also have the sweetest lady (Donna) working the breakfast area. She was such a highlight of the morning. I always appreciate kind people — they can make a day so much better.
The area surrounding the hotel is pretty advantageous. BW3’s is less than a half mile away and University of Michigan is about 2 miles. You are very close to everything.
I would definitely stay here again, for the game or if I needed a hotel near the stadium.

This wasn’t the best nor the worst Hampton Inn I’ve visited. The breakfast was beyond just cereal and juice. There had cheese omelettes, sausage, fruit, a waffle machine, boiled eggs, danishes and options for tea, coffee and juice.
The room was clean and spacious. The food delivery options in the area are a little lacking, but there is always Über to fix that problem.

This might be the worst inn I’ve ever stayed at in North America. Yikes.
I found it disappointing that there was no shuttle from DTW airport (many other hotels and inns offer this)
After several hiccups, I arrived eager to get to bed and get a meal:
I was put in the wrong room but moved soon after l. No biggie.
But both rooms had views of a parking lot
Worse yet, NO dinner service or room service here.
Despite literature that said minimal dinner is available, nothing was. I had to order food from a restaurant since I don’t drive. Another option is the Sheraton nearby where there is a restaurant.
The breakfast is complimentary but I CANNOT say a SINGLE complimentary thing about it:
–Gross cold eggs. I’m talking gross. Hot and plasticky exterior, freezing interior.
Add Greasy limp bacon.
–No one manning the waffle station whenever I came by.
–Watered down juices for the taking
–Even the coffee is subpar but no surprise there
Other letdowns…
The gym is a small room with few machines, nothing close to enough for a full workout. The pool is nice for fun but not practical for laps.
Again the Hampton offers a «nearby» solution: passes to a gym.
The shuttle to the University of Michigan’s central campus is not regular so if you’re visiting campus and this service was offered, sign up ahead of time (like a day ahead every day) and be prepared to wait for your return trips– things run on Michigan time whatever that means :)
ON THE UPSIDE– the front desk is very friendly and accommodating. Very friendly staff. That must be said.
I RECOMMEND– staying «nearby»… At the Sheraton or Kensington Court… If you can afford to.
EXTRA TIP– the Michigan Flyer bus drops off and picks up from the airport at Kensington Court, another nearby (better) hotel

Comfortable, friendly staff, good location. I thought that since this hotel was on Victors Way that it would be closer to campus. It is a good 2.5 miles away and there is no shuttle bus. (They said the shuttle bus had expired tags and was not registered.) Although this was the case, the customer service at this location was top notch. They took care of our every request and were very helpful. The location is small and does feel cluttered in the lobby and breakfast area however it is quite quaint and comfortable. On game day there is a shuttle that shuttles fans to and from the games. The shuttles begin 2 hours before and go 2 hours after. With that said however, you will stand in line for a long, long time to get back to the hotel after the game. We took a different shuttle service to the game for $ 5 per person and we took a taxi back after the game for $ 18. It was well worth it. We had already waited in line for over 15 minutes and we were probably 5 or 6 buses away from getting on a bus. It was crazy!
Breakfast food was decent. There are restaurants in the area. Wendy’s is across the street as well as Buffalo Wild Wings. The hotel is located in an industrial park and there is not much around it other than other hotels, but it is a good place to stay for the price. We are always happy with Hampton Inn.

Average Hampton Inn, don’t be turned off by the outter appearance, it is much nicer on the inside. The room/​bathroom was a but smaller than newer establishments I’ve stayed in, but nothing to complain about.
The staff was super friendly which is always great :) One complaint I have though is that it was really cold in the building! Also the breakfast area could have used some updating to make it feel a little more cozy.

We’ve stayed here a few times when visiting Ann Arbor, and it’s a great hotel. Location is a convenient drive to everything Ann Arbor has to offer. The facilities are always clean and way more modern than the outer building façade would lead you to believe. Friendly staff, free continental breakfast, free parking. Less than two miles from Michigan Stadium. What else could you need?

Average accommodations, small workout room, business center printer didn’t work nor did heat unit in room. Front desk did offer good customer service which is the only reason I didn’t rate a one star.

Great hotel. Nice location, easy to find. Very comfortable bedding. Nice and quiet rooms. They had nice coffee and apple cider in the lobby until late at night. The only complaint is that the housekeepers knocked in our door at 8:30am to clean the room. We were quite astonished by this. The almost opened the door saying «coming in». Then they came back 2 hours later again unsolicited. There were no «do not disturb» signs in sight to hang in the door. The room didn’t have a fridge; we didn’t ask for one but it’d be nice if there was one. The moral of the story: if you don’t see a do not disturb sign when you get in your room, make sure to get one. Other than that, we liked this place and will be back.

They like screwing military servicemembers here: just take a look at the reservation website and see how few dates are made available for military rates. Thanks for the support, you losers.

Great courtesy of staff, positive attitude towards HHonors members. Definitely will stay here again!

I reserved & checked in, and stayed on night. My husband was supposed to check out the next morning. We got back to Chicago at 9:30 pm that day, he mentioned that he didn’t sign anything at checkout. I immediately called the hotel, who indicated that we *hadn’t* checked out. They released us from the room. At 9:30 pm! Great hotel for the money. Recently renovated, super clean and extra helpful staff. Not very well signed from the main street, though. Would definitely stay next time I’m in Ann Arbor.

The lady that worked there gave us three complimentary bottles of water, and when you are hungover, that’s something you remember!

Don’t judge this book by its cover. The interior of this hotel, especially the lobby & guest rooms have obviously seen a remodel and look great. The staff is friendly & helpful. The rates are reasonable. They really take care of HHonors members here. I definitely will look here first when returning to Ann Arbor.

Very professional service.
Comfortable beds. Spotless bath. Great value. We are big fans now.