Kleinschmidt Insurance

Beware of how this agency does business. Never informed that my claim would be treated by them as a temporary loan which would be collected in full over a couple of years following the claim and would cause my rating to drop considerably. A rating change impacts your rate with any other insurance company. My claims were small but dealing with this agency was worse than dealing with the aftermath of the actual event which was the reason for the claim (break in). Only catastrophic claims should be filed if you insure with Kleinschmidt. If you can not afford that reality look elsewhere. Their hollow apology means nothing as they have made no allowance for the fact they took advantage by telling me to file the claims but are now claiming that they always tell the customer of the impact of any claim – which they didn’t. They must feel that just telling me that agent doesn’t work there anymore is enough. Now I am being told if I don’t like this outcome I should look elsewhere. Beware, do business with them at your own risk. They care about their bottom dollar but not about the service they provide.