Mr Tunes III

Phil and Mark are great. I purchased a Pioneer head unit from them last year and they did a great job with the installation. I had an issue with it that turned out to be a manufacturer’s defect and they swapped it out for a new one, quickly. I have also purchased a remote starter and again, they did a great job. Service is always quick and professional. A great customer service experience! Highly recommended!

Quite possibly the best customer service I’ve ever had. Bought a remote starter there a year and a half ago, stopped working, lost the receipt, called them. They told me bring it by and they’d have a look. They gave me a whole new starter at no charge. Friendly, helpful, great place. I’ll go back here for any future needs.

I had an appointment today to have a HID install done on my new 2016 Sorento. They said they don’t usually do them anymore because of how finicky aftermarket kits can be. I told them I had a kit already and they said they would just charge me their hourly rate. I get a call a little bit later after dropping it off and they said that there was a problem with my kit missing an adapter. I arrived to have the tech show me exactly what was needed before he put everything back together. I fully expected to pay for their trouble since i did take up a bay and at least a good half hour of their time. To my surprise they said no charge and juts bring it in when I had the adapter. WOW… That is what I call customer service and they have gained my business for as long as have my car. THANKS MR TUNES!

Terrible experience. This place is awful. Ordered a remote start, and they said that if we used the internal lock buttons our alarm would go off.
Had them remove it, but it took almost 4hrs.

I’ve always had great service here. Very honest up front about what they’re willing to do and the risks associated with doing custom work. I continue to go back for any need that I think they can fulfill.