Good service, quality people working there. He even asked me if I had family in North Korea! I thought it was funny; however, I do not have family there… Well I might, but obviously we’ve lost contact…
George B.
Rating des Ortes: 5 Dexter, MI
Dear O’Reilly, Thank you for being open until 10pm. I needed to repair a muffler pipe after 9pm. I thought«nobody is going to be open», but I checked O’Reilly’s website anyway and sure enough, I had time to get there and get what I needed. Andre was super helpful and got me on my way. It’s 11pm now and the car is fixed. And this isn’t the first time these guys have helped me out. 5 months ago, in 10 degree weather, I needed a new battery. These guys had the battery I needed, and installed it for free. I know, it’s only a 5 minute job, but that’s a long 5 minutes when your grabbing on to cold metal, and my hands were already frozen from trying to jump start it in the first place, and I was in a business suit. These guys have earned my business time and again. I will definitely be back.
Julian C.
Rating des Ortes: 5 Ann Arbor Charter Township, MI
I have been repairing cars and trucks for 15 years everything from oil changes to complete rebuilds of differentials and engine swaps. This means I have been to every parts store in town and I always am satisfied with this location. What makes it stand out to me is the knowledgable and helpful employees. Most of them are mechanics or used to be and they are no nonsense honest and give good advice. They have a challenging job with long hours and are in my opinion probably underpaid yet they are always friendly fast and frankly way more on point than the dealership parts counters I have had to work with. Keep up the good work!
Kristy B.
Rating des Ortes: 3 Dexter, MI
The service is good. The employees are very friendly and helpful.
Pema N.
Rating des Ortes: 5 Ann Arbor, MI
I was just here today for the first time getting some new wiper blades. The staff were sooo nice! And they installed my new blades for me. Highly recommend.
Jason C.
Rating des Ortes: 4 Ann Arbor, MI
Several times that I’ve been to this store, the staff has been very helpful and nice. They did not rush me, helped me until I needed the materials and/or the information. Had my batter recharged for free. Awesome staff and great service.