Sakstrup’s Towing

The most incompetent and rude employees. Do not use this place if you have a choice.

AAA called Sakstrups for me. I would not have called this towing company (and I’d avoid it if I had to call for a tow again). The woman on the phone, Rachel, who would not give a last name, was more interested in arguing with me about the situation than helping. She actually hung up on me. I called back, and that is when she identified herself as Rachel (after I asked). You’ll know her as the girl who talks like Marnie from Girls (assuming they only employ one). This company is not the place to turn in your time of need.

Very rude, the employee yelled at my friend when her car slipped off the road. They ripped her off because she was naïve about towing procedure.

Hubby’s car stopped cold at a gas station in Dexter. One quick call to Sakstrup’s and they were on the job. Job completed in less than an hour for $ 89. Great experience.

A Must-​Have Ann Arbor contact — (just in case)
We’ve had to use Sakstrup’s Towing several times in
the last year and have been pleased with the brisk efficiency. The call
was answered quickly, handled well and they were out within
half an hour like they said.
We called them once for a flat tire and once for a tow to the mechanic’s; when you’re stuck like that, you just want someone to come and help.
And quickly…
The tow-​truck driver was helpful and pleasant. I have their card in the glove-​box for similar emergencies.

I have had to use Sakstrup’s on a number of occasions, whether it be for a jump or a tow, and the drivers there are really quick to respond and know their stuff. Not only that but they came make some other great recommendations on the fly, which is especially appreciated when Unilocal isn’t in direct reach ;-)

Well, it was inevitable, probably. I finally locked my keys in my car. There was a time a few years back when I did it at least once a month. I suppose I was due to do it again.
We had just arrived at Briarwood Mall and I changed my mind about wearing my jacket and threw it back into the car. With the keys in the pocket. Whoops.
I called AAA, and they sent Sakstrup’s Towing out. The driver was able to find me without knowing exactly what lot I was in, just what store I was outside of. He tried for a while to get the car opened, then admitted defeat and called another driver. The second driver had the door opened in less than a minute. Yay!
All told, it was less than an hour after my initial call before I was on my way. If you ever lock your keys in your car in Ann Arbor, I’d recommend Sakstrup’s for getting you and your keys reconnected.