SalonCentric

I have never had a problem shopping here. The staff is very friendly and helpful. They always offer a hand finding products. The overall experience is always good. I am a salon manager and I have been shopping there for 3 years.

Thanks SalonCentric. Never have I been so angry. In the last two times I visited this store I spent around $ 120.00 total. Here’s the deal: you must have a license to shop here. My friend with her license brought me in to buy so she could do my hair with products purchased there. Imagine my delight when Redken shampoo was on clearance so I stocked up buying 4 bottles of shampoo and one industrial size bottle of conditioner.
When I got home and washed my hair it was so staticky that it would not be tamed even with the Matrix hair spray I also bought on clearance. So a week later after toting around 5 lbs of product which by then had turned into 10 because it had frozen in my car I went in to return the less than Suave quality goods for a credit. Looking at my receipt at the store I noticed they had also overcharged me by $ 5.00.
The manager Angela Bartrum was not in but I was «helped» by the assistant manager and the kind woman chiming in by «helping» the assistant to explain why I could not get a refund or even get the money I was overcharged on my Visa. Thanks for your «help»
Customers always right? Make the customer happy? I think not.