Signature Club Apartments

First of all, half of these 5 star reviews are from the staff/​management. I will say the location is ok and the maintenance guys are good. However, I signed a lease only to find out that the NEXT WEEK the clubhouse/​gym went under construction for 6 months. I was never told about that and it was a big selling point for me. They also moved me and my PREGNANT fiancé into a smoking building with a chain smoker living under us and second-​hand smoke pouring in through our vents. I asked to be moved and for some compensation and they never acknowledged their mistake and told me to either move somewhere else or they’d give us $ 50 for the move. $ 50!!! We took it to upper management and they begrudgingly gave us a half months rent but we still had to move less than a month later.
Recently, we bought a new car and forgot to put our parking pass in it. I came home from work to find a notice saying to either get a pass or it would be towed. The next morning my wife went to get a pass from the office only to find out that the car had already been towed the previous night at midnight. I called the tow company and they said the apartment management called them the previous day and so they towed it. I asked management why they would notify us to get a pass only to call the tow truck a few hours later and they only responded with finger pointing and defensiveness, as per the usual.
This complex has zero customer service and does not work to make things right for their tenants. They make excuses and never accept responsibility for anything. Upper management/​Marquette is no better. The apartments are also dated and cramped and I expect more for the price. There are many options in Ann Arbor that I would highly recommend over Signature Club.

Location is great and the whole staff is very friendly, courteous, and attentive to needs.
I am not sure what the other negative Unilocalers are talking about but they sound like ignorant, bratty children who run to complain online when things don’t go their way.
It shows that the management and maintenance team has worked hard to bring as many improvements to the community as possible. For those who want a fairytale environment where everything is absolutely perfect, I’d suggest closing their eyes and going back to sleep; but for those who want a realistically great experience in a great location… consider this location.

THE WORST APARTMENTS! Run. Do not live here. The property manager Lindsey is the most unprofessional, ignorant human being alive. Zero clue how she has a job. She talks to her residents with a terrible attitude and never takes ownership of her mistakes. I have never encountered someone who blames everyone else for his/​her wrongdoing like her. They moved us into a smoking building, knowing I was 7 months pregnant and never once told us. We moved into an apartment with a chain smoker below us to where the maintenance man said smoke was a common complaint. They neglected to put the interest of my unborn child into consideration, not to mention me and my husband. Then we move into our new unit and they shut the water off for maintenance without telling us. I was mid shower. We have put in numerous requests for the sewage smell in our apartment to be fixed with zero effort to fix it. We have advised many friends to look elsewhere for apartment living and hope we can spare you the disaster of living here too.

Staff can be helpful.

Great apartment complex! Great staff and kind people. Nice environment, quiet and peaceful. I would suggest this location to anyone!

Parking situation is better since they started towing cars that don’t have tags. Maintenance staff is responsive. Office staff is nice and helpful. Pool is nice. Price is high for 2Br 2BA but comparable to other similar apts in the area. Easy access to I-​94. Heating and cooling can get expensive since the vents are right by the windows but no other real complaints. Our ceiling can get creaky (1^st floor) but the maintenance staff is willing to drill floor boards every few months to cut down on the noise.

My husband, baby boy, and I just moved into Signature Club Apts. about 2 months ago. Overall my experience has been positive. The units are spacious especially when compared to the price/​sq. foot when compared to the nearby complexes. The maintenance staff has also been quick to respond to any needs and always very courteous and helpful. The office staff has also always been kind, friendly, and quick to respond to any questions or requests. I also love that Briarwood mall, Whole Foods, Pier One, Panera Bread, etc. are within walking distance. My husband loves the 24 hr. access to the gym facilities. We live on the ground floor and I haven’t had any problems with noise which was my biggest concern when moving into a 1^st floor apt. We live in building 3061 and it is perfectly quiet. This apt. complex offers great amenities including free continental breakfast during the weekdays, free hot breakfast the 1^st and 3^rd Fri. of each month, reduced rates on Papa Johns pizza available for pickup at the clubhouse, a carport, and 24 hr. access to clubhouse/​fire pit and gym. They also offer a trash pickup service everyday of the week so no hauling your trash down the stairs and trying to toss it into a huge dumpster… during the winter this is a huge plus! They do charge $ 25/​month for the service and I agree that for people living on the 2^nd/​3^rd floor this would be worth it but, in my opinion, it also would be better if the service was optional. We just had our first major snowstorms and the parking lots and driveway were plowed quickly and well. Prior to the snow, the grounds were also well maintained. We have beautiful rose bushes leading up to our apt. building. I haven’t had any problems with the neighbors in fact the people in both adjacent apartments. are really friendly and considerate. I really hope they stick around as neighbors can make or break a place. Overall, I think this is a great community to raise a family and would really recommend this complex.

I’ve lived here almost two years and haven’t had a bad experience yet. The maintenance staff is phenomenal and very responsive. The office staff is attentive and informative. My only complaint is the parking situation. I sometimes have to park in the visitor parking because visitors have taken up resident parking.

I’ve now lived at signature club for 7 months. I’ve had a very good experience. I have a one bedroom with plenty of space (critical since I was downsizing from a house). The office staff has been helpful; even will deliver packages since I’m rarely home from work before the office closes. I’ve had a couple maintenance issues (broken washer) and they have all been promptly addressed. My parking spot is always free and I feel quite safe. Ten minute commute to hospitals. I am on the right side of the plan which I believe is desirable since there are less apartments there and hence, less noise and parking issues. Pool was nice in the summer. It has worked well with my 40 lbs dog. There are some cons but many are standard apartment living stuff. The gym is tiny and a bit dilapidated. My bedroom wall has the exterior stairs attached to it and it can be noisy when people are running up and down the stairs. The grass in front of my patio is overwatered in the summer and is too muddy for use. Occasional neighbors with parties but nothing like being in town. Overall, it has been an easy place to live for my year in Ann Arbor!