Tab’s Alterations

I took in a sweater that had a torn seam on a sleeve. Tab’s fixed it in a couple of days, and the repaired sleeve looked better than the other one. I later had a zipper replaced in one of my favorite pairs of slacks and a seam repaired on a sweatshirt. Both were done well and delivered when promised — and at a very reasonable price that I did NOT have to prepay. (Tab’s gave me the option of paying either in advance or at pickup on all the work.)

Did not deliver clothing on date promised. What’s worse is that there was NO COMMUNICATION that the clothing wouldn’t be ready. When I picked up, the clothing was not taken in correctly, and she would not fix it (unless I paid again). Since she requires PREPAYMENT there was nothing to be done! Overall a bad taste in my mouth. If anyone has suggestions for alterations places please let me know as I have to get all my clothing redone.

I was on a business trip to Ann Arbor and on my way caught a pocket and ripped the seam of my slacks. The next day caught my hem on my other pair of slacks. Stopped by Tab’s and spoke with Tabitha. She was very helpful and able to get my repairs professionally done! Thank you for your assistance in professionally/​properly getting me dressed to finish my week of appointments.

Very rude. Would take your business elsewhere.

I’ve taken a number of items to Tab’s for repair: some curtains hemmed, the edge of a scarf finished, and a repair to some beading on a sweater than was damaged. Each job was professionally and quite precisely done, the price quoted was very fair, and each was finished by the day it was promised. Best of all, Tab has hours until 7pm I believe, and some hours on Saturday, making it convenient to drop things off and pick things up.

Tab’s was accurate with the turnaround times and explained the costs upfront. I had a pair of pants for hemming, a shirt that needed a boutonnière re-​attached and three purses with zipper and/​or handle replacement needed. I would go to Tab’s again.

I brought in a pair of my husbands shorts to have the front pockets replaced because there were holes in them. I paid $ 25 up front and waited about two weeks. When my husband tried the shorts on after the repair, he said the pockets were smaller than they used to be and his phone would fall out when it hadn’t before. We compared the shorts to another pair that he has (same brand/​style) and indeed the new pockets were both a different shape and smaller than the original ones. The new pockets were rounded instead of straight down one side.
I brought in both pairs of shorts to show how different the pockets were, but the tailor said that she could not redo the pockets unless I paid $ 25 again since it would «take a whole day» to redo them. She also told me that customers should not expect repair work to come out exactly the same as factory tailoring. I did not — I just expected the pockets to be comparable to the original ones. If she knew that they would be a different shape or size, she should have told me that up front.
The new pockets on the shorts are comparable to the original ones, but for $ 50 we could have just bought new shorts.
I will not return.