Valvoline Instant Oil Change

My car needed an oil change and after searching briefly on Groupon ($ 20) I found myself driving to this location. While I had to wait 15 minutes in line due to the volume on a Sunday afternoon, they graciously accepted my Groupon and started working away at my car. Yes, they asked me what type of oil I had purchased but it turns out the Groupon is just for the conventional oil change. Also there were no issues with when the Groupon was purchased as I had just purchased it an hour earlier. All three employees were extremely friendly and helpful and I was out of there in under 30 minutes total. The only con was that I had to pay 64 cents to cover the sales tax, which was a first for me. Either way, I’ll be back the next time I need a quick oil change.

Absolutely stellar customer service here! The gentlemen working here were fast and efficient without sacrificing thoroughness. I shall certainly return!

I drove out of my way to get to the Valvoline oil change place because they had a Groupon they would not honor the Groupon because I didn’t know which one to buy because of the oil type. They said it would take 24 hours for the Groupon to take affect, therefore after driving out of my way it costed costed me twice as much for the oil change. After the oil change my car wouldn’t start, it was working fine before the oil change.

Amazing service, quick and didn’t try to oversell anything. They even spent extra time trying to get the squeak out of my rear door hinges. I will definitely be returning.

It takes quite a bit to earn 5 stars from me. With that being said, I totally believe my oil change experience last weekend was a 5 star experience.
I look for two things when having an oil change, friendliness and competency. Their friendliness and lack of high pressure up selling was definitely a plus in my book. While I’m not an auto mechanic, they were seemingly competent at their job and double checked things often to ensure there were no mistakes made.
It was icing on the cake that I got a full synthetic oil change for more than half off thru groupon (score).
If my engine explodes within the coming weeks I’ll change my review.

This is the only place I have gotten my oil changed at in the last two years. They always take the coupons and don’t try too hard to oversell you on crap you don’t need. Most important the staff is always friendly and like to chit chat about the daily BS. I feel they are honest, do a good job, and don’t make the whole experience awkward. The oil changes are also super fast, if you have a Speedway card you can rack up 6k points with an oil change too.
I have never had repairs done here but a few times on the phone I have heard them negotiate big discounts for people just asking about prices.

This place is really great! The people are friendly, they don’t try to sell you anything you don’t need, and it was very inexpensive. Pretty fast for an appointment oil change.

Not impressed. Prices have really gone up the last few years. It is now $ 40+ for an oil change here. Plus, I have to go through the standard litany of turning down all the offers of additional services, all overpriced, most unneeded. They are still stuck on the «change your oil every 3,000 miles» mantra. Even the manufacturers now say it is not necessary all the time and depends upon your usage. A much better option is to go to a LaFontaine dealership and get their $ 9.95 oil change. Yes, you have to schedule it and times are limited, and yes, it is not «in & out» in 15 minutes, but for a $ 30 savings, I can make the sacrifice of an additional 15 minutes and plan ahead a little. Valvoline Oil Change is simply not worth it.

I’m a loyal customer of Valvoline… I’m in and out of the shop within 20 minutes, even if it’s busy. The staff are friendly and they provide good service. I drive a SUV, so my total bill is around $ 60.
The staff turnover rate is high… it seems they have new staff members every six months… the place is little out of the way, hidden from the rest of the retail outlets around the area. The staff tell you as is, they don’t try to push you into buying something you don’t need. If you need a an oil change, give Valvoline a try.

I ended up here after I tried to redeem a coupon for an oil change next door at Speedy, and I am so happy I did! Apparently you need an appointment at Speedy, and I was in a hurry to get my oil changed, so I went next door to Valvoline where it’s first come first serve.
The service was exceptional, courteous, educational, and even fun. The manager Tom gave me an education about my engine rather than the hard sell approach I usually get at Uncle Ed’s. When I declined the extra services, he respectfully moved on. When he noticed I had my pooch Daisy in the car, he asked if he could give her a dog biscuit. Tom was cracking jokes and making conversation throughout my service, and he seemed to have a good relationship w/​his coworkers. The service took me about 15 minutes. For a convenience oil change, the price was also competitive, and the receipt was broken down into parts, labor, and discounts.
When I go to Uncle Ed’s, I’m usually greeted w/​a somber face and a monotone voice, so this is my new oil change spot. I highly recommend it.