Annapolis Custom Tailors

I brought my wedding dress here for a few alterations, which at first put off as being way overpriced. But I left my dress for a weeks with a date scheduled to come in and do a fitting to make any final adjustments. When I show up for my fitting, I come to find out that they hadn’t done ANY alterations on my dress at all. It was brought up front still stuck with pins while they tell that they FORGOT about my dress! When I demanded a discount he offered to knock off $ 20 (big whoop for what he was charging), so I took my dress back and walked out. With only days left before my wedding they left me scrambling to find a tailor who could take care of my dress, but I’m glad I went elsewhere.

Have gone to this tailor off and on for years. Customer service always lacking, quality of the work was decent but overpriced. Recently took a long dress for a wedding for tailoring (drove an hour from out of town to drop it off). Needed hemming and the the dress taken in. The top half of the dress turned out ok. BUT The hem was about 3 inches shorter (my ankles were hanging out of an evening gown) than what the tailor had chalked when I dropped the dress off. When I told him the dress was too short he said it was fine and that I needed to buy shorter heels — I tried on the dress with the shoes I intended to wear both when I dropped off and picked up the dress. He told me there was nothing he could do but to get different shoes. After expressing my disappointment with the quality of the tailoring he rolled his eyes and reluctantly discounted the bill $ 30. He then tried to fix the dress, but I ended up with a crooked seam and shoddy stitch work. Now looking for a creative tailor to fix the dress somehow. Not worth the hassle, the arguing, the disappointment and the poor customer service for over $ 140 worth of alterations to a $ 300+ dress. Do not go here expecting quality.

I bought a pair of pazoni wool dress pants and had taken the pants to annapolis tailors to get them hemmed. I was told ten dollars to have the pants hemmed which I thought to be a good price.
I went back to pick them up and was told ten dollars. I gave the lady my card. After I left I checked the receipt to see 16 dollars… either I misunderstood price twice or I was just taken for 60% of my quote.
Either way I left very displeased with the service and will not be going back

They only get one star because they did a great job on the alterations, but other than that I just had horrible exchange with the female owner. I took my brand new silk jumpsuit (with tags) for alterations and I picked it up and I noticed a large spot on the pant leg. I brought it to her attention and she argued me down, saying that she doesn’t know how the spot got there. Basically, incinuating that «I» the customer put it there. Really, lady?! Ok, I thought the customer was ALWAYS right but I guess not. Needless to say, it’s my birthday and the outfit I had planned on wearing today (jumpsuit) now needs to be dry cleaned. They just lost a customer!

I needed a patch sewed onto something and was told it would be three days. It seemed like a bit longer than needed but went with it. When I picked it up after three days, the patch was sewn on the wrong spot. I complained and he fixed it in 5 min… why did it take three days if you can fix it in 5 min?! The cost was a bit more than I expected too. Out-​priced, mediocre customer service, funny turnaround times and didn’t follow directions. Meh. I’ve experienced better.

Professional service, and relatively quick turn around. I stopped by to get four pants hemmed. I was quickly measured and given about a week for them to complete. This was in December — holiday season — so I was quite pleased with that. I thought the price was a bit higher than I’ve paid in the past but its worth the quality job they performed.

I’ve been going to this place for years, and they have NEVER failed me. EVER.
Being 5 feet nothing, pants that fit length-​wise are very hard to come by, so I generally have to take them up. I come to Annapolis Custom Tailors and they always make the right measurements, even when I question them (and I have, and I feel guilty about it, but they’re ALWAYS right!). I’ve just learned to keep my mouth shut, let them chalk me and tag me for pick up on another day. I will keep coming to them with new pants until… well, the cows come home! (when is that, anyway?)
If you need a new tailor, come see them at the mall. It’ll be worth the trip!

Admittedly, my request was small, but I needed it done on the spot and in a hurry. The buttons off two of my favorite vintage jeans fell off some time back and I had been riding around town with them in my car swearing that I would stop at a tailor when I had time. That was about a year ago.
Instead of just getting them fixed or sewing the buttons on myself like any normal person who is even mildly competent would, I have opted to just buy more and more jeans of the past year. lol! Sad, I know.
Well, yesterday I decided it was time to end all that. I was going to make a change and Annapolis Custom Tailors was going to help me — right in time for me to fly out of town the next morning. My vintages jeans? They were coming with me, dammit!
I walked in and flashed my flashiest of smiles and tried to butter up the tailor, telling him I had a trip the next day and the buttons just happened to pop of recently — a lie, I know, but desperate times, man. Anyway — the tailor didn’t smile, nor did he seem impressed with my flashiest of flashy smiles. The man was all businesses.
He inspected the first pair.
«I don’t have a button for this,» he said.
«No worries! I have it. I have it for the other pair as well.»
«Hmmmm…» He held up the second pair, inspecting them. «Ten minutes. Six dollars.»
Whoa. Well, alrighty then. I went next door to CJ Jewelry and Watch for $ 10 (will review that one tomorrow. That’s a whole ‘nother surprise in and of itself) and shopped for a bit and came back.
Ten minutes and six dollars later, I had both my long-​missed vintage jeans back in my possession and ready for some action. It was indeed a magical experience.
I gave the tailor a $ 20-​bill and happily said, «Just give me $ 10 back. That’s fine.» I smiled again.
He gave me $ 14 back. Told you the man was all business. Wouldn’t even take a meager tip on a $ 6 service… Not to take advantage, but if that’s the case, I’ll definitely be back. lol!