Amazing Alterations

Brenda and her staff were fabulous! The first visit was at the end of a very busy day and I was forgotten in a back room for a few minutes. After that little hiccup, my next two appointments more than made up for that tiny error. Brenda made me feel so comfortable, chatting away while she did her work. The other ladies in the shop were also really helpful, warm, and made me feel pretty during a nervous time. I should mention that I am not a girly-​girl and this attention on me and my dress was not anything that I was used to, so that speaks wonders. Also the décor was spectacular! Their work speaks for itself, and the whole experience was beyond pleasant. Thank you Brenda!

I made several calls to arrange an appointment to have my daughters dress altered for a wedding she was in. Even though the hours were odd, I had some time to take her after work for a mid week fitting. I never got a live person on the line, even when I called at regular business hours. My voicemails went unreturned. The wedding was 5 months ago. Still zero communication before or after. It’s hard to work with a company that doesn’t want to be contacted. I ended up going to a place I. White bear lake to get the dress done. It was a 45 minute drive each way from my home, but I got a real person to answer my calls every time at the competitor! The competitor even opened their shop early in the day of the rehearsal so I had enough time to get my affairs in order and make sure the dress fit! This is what real service looks like and this shop could learn a tip or two from colleagues in the same industry.

Amazing Alterations did a beautiful job on my wedding gown. I worked with Brenda and she was fabulous. I only had time to do two fittings, and luckily that’s all I needed. My dress fit LIKE A GLOVE and I literally wore it until 5:30 am, the morning after the wedding. I couldn’t take it off, I loved it so much!

Had my bridesmaid dress altered here because the bride was having her dress altered here. As far as I know she had no problems.
However, my dress was made wayyy too tight. As in we barely got it zipped up (I needed help from 2 other bridesmaids… extremely embarrassing). Once we did, it was tough to breathe. The dress was way too tight around my shoulders, so much in fact that I had red marks all around them and they were sore for 2 days afterwards! Also, the hem was not done as short as I requested (to end right above the knee).
The shop was cute, everyone was pretty nice however I certainly won’t be going there again. Unfortunate since I have my wedding coming up next year and I’ll just have to chance it with someone else.

I had a great experience here. I had a rather delicate wedding dress (lots of lace and beading) and brought it to Amazing Alterations less than a month before my wedding to have the shoulder straps altered, create a bustle, and to tighten it a bit around the chest area. They completed the alterations in time and it only took two trips total. The dress fit perfectly. The bustle was gorgeous. The wedding coordinator at my venue, who used to work at a bridal store, was helping me with my bustle the day of the wedding and kept saying that this was the easiest bustle she’s ever seen given the intricate detail. Overall, I was very happy!

In fact. You did complete my alterations and like I stated and it was not my wedding it was my sisters. I lived in St. Paul, MN for years and Anoka is not far from there. I am not mistaken as to who did my alterations.
New client beware poor skills and now I really see that she is more interested in passing on responsibility for poor service and claiming I must have had by service in Washington. Sad. If you would have taken the time to fully read a constructive comment by one of your clients that would have been the best response.

LUV Amazing Alterations!
I have brought Brenda heavy denim jeans, linen slacks, and wool winter coats to be altered. The alterations have been perfect; I’ve gotten the clothing back in a timely manner; and the prices are very reasonable.
After several great experiences, I am able to easily recommend Amazing Alterations to all of the couples whom I am lucky enough to help plan their receptions! Thanks, Brenda — easy to refer you — you make me look smarter :).

My granddaughter went to Amazing Alterations to have her wedding dress altered. Brenda, the owner, has two Chinese Crested dogs. When we came in, the dogs were sleeping on the back of the sofa in the center of the main room. (Keep in mind that we were asked to put on slippers before we entered to prevent tracked in dirt). As my granddaughter was standing in her expensive wedding dress in front of the full length mirror just feet from the sofa, and Brenda was kneeling on the floor discussing options, the dogs became restless. Brenda asked one of her co-​workers to take the dogs outside. When they came back in, one of the dogs WALKED ACROSS my granddaughter’s train.(Luckily, no visual harm was done.) I was shocked. Brenda did not react at all. Just said «Sorry, they are my daughters since I can’t have children». I didn’t know what to do. It was my granddaughter’s call. If it were up to me I would have taken the dress elsewhere. I love animals. I work at an animal clinic. But I know what dog’s carry on their feet and how their nails can cause damage. It was unbelievable. We were under a time crunch so we left the dress and hoped for the best. When my granddaughter picked up her dress just one small thing that she asked for that was not done. Because of the unprofessional atmosphere, I wouldn’t recommend this place to anyone. Who knows what the garments are exposed to when you’re not there to see how they are being handled. There are too many stresses on a bride to be subjected to a non professional situation such as we encountered.

I had a great customer service experience here. 7 weeks before my wedding, I called around to 5 different alterations places and left messages for my wedding dress needs and Amazing Alterations immediately called back and set an appointment for the next week with me. I got a great vibe over the phone an it only got better when I arrived at their location. It is very cozy and a total girl haven. Brenda was very receptive, it was my mothers dress and I needed to do a reconstruction. I had the sleeves removed, the dress re-​bustled (a complicated process with the very long train that she made look fabulous!!) some bling added to give it an update and she turned the sleeves into a garter! I had told her going in that I was on a pretty tight budget and that worked out just fine because her pricing is soooooo reasonable. I also bought a hoop skirt from her and had her attach bust cups to the dress. The work looks great and I feel like I got a steal with this place.
Brenda has that type of personality that instantly makes you feel like an old friend and I love that! She has built this company into an amazing place, she is proud of it and she should be. At her prices with her customer service, she now has another forever loyal customer!!!

Talk about above and beyond, Brenda and the team actually took a rare day off. And still came to our rescue with a broken zipper in a bridesmaid dress the day before the wedding
They know how to think outside of the box to necessary and their quality of their work is Amazing.
My family has worked with Amazing Alterations for 3 weddings in the past 2 years and will continue to going forward

The staff were very friendly, and the atmosphere was cool. The owner was very flaky and unprofessional. My first visit was spent listening to her brag about her reality show that didn’t get picked up. The second visit was ok, and when I was scheduled to come in the third time they called me an hour before my appointment to cancel because they had done nothing to my dress in the 6 weeks it was there. I live 3 hours away and she knew that so I was already in town with a bridesmaid so we decided to go in any way and show her what was done. We sat in the lobby for a half hour visiting with the receptionist, after which the owner came out and yelled at me because she could hear what I was talking about and it was adult oriented (there was nobody else in the lobby and only adults in the building) I had no idea so I tried to appologize but instead she kept yelling at me like I was a child and not a customer who already paid $ 500 on am unfinished dress. The receptionist finally put me in my gown and I stood in the dressing room for another half hour while Brenda ignored me and took other appointments. Finally I took myself out of my dress and left, with my unfinished gown I paid for and had to have a seamstress back home finish and fix her shoddy work. I wouldn’t recommend this place to anyone ever. And I have since spoke with other customers of hers who have similar horror stories.

Brenda is outstanding and this place is adorable.
My dress was almost a month late and I was very worried about getting my alterations completed in time for my wedding. One email to Brenda put my mind at ease. She assured me that she could get my dress in and even stayed late past their normal hours to see me right away.
Brenda finished my dress in record time and was so affordable I could barely believe my final bill was accurate. She was the sweetest person and her shop feels more like a boutique than alterations shop.
When I reached out to Brenda about where to get my dress cleaned and preserved she told me she does it herself. And for a steal of a price. I’m so excited. I wouldn’t trust anyone else.
I live in Saint Louis Park and was not excited for the drive out to Anoka. Now I think it was completely worth it!
Thank you Brenda and team!

I can’t say enough about Brenda and her staff… kind, caring, professional, talented, and AWESOME! I showed up in tears due to the incompetent wedding shop I bought my dress from, and they were ready with hugs and talented hands! I wasn’t sure how I was going to get the bra support I needed in a dress with a keyhole in the back, which the wedding shop said wouldn’t be a problem at all (it was, a gal with DD needs a good bra!), and Brenda had at least 5 ideas of how we could make it work if I didn’t find a bra. It turns out I did find a bra that works, and Brenda continued all the necessary alterations to make the dress fit me like a glove. I was told by several people the night of my wedding that they thought my dress was the prettiest one they had ever seen, and while I am sure they have said this to other brides, I wouldn’t have even gotten the compliment if Brenda hadn’t saved the day and made the dress wearable in the first place! Thank you, thank you, thank you!

I had a different experience than the other Unilocalers.
Positives first:
— Nice atmosphere. They tailor (harhar) to brides and try to make it an «experience» more than just a trip to the alterations place. Its nicely decorated and cozy. Kind of antique «shabby chic».
— Prices seemed reasonable.
— She also offered jewelry, hoop skirts, headpieces, etc. in the shop.
Negatives:
I brought my wedding dress in a few months before it had to be ready. I didn’t have anything very difficult that needed to be done, but it took FOUR visits (plus a fifth to pick the dress up) to get everything done. I still had plenty of time, but I didn’t appreciate having to run back so many times.
I had to have a bustle, halter strap alteration, length shortened and bust cups put in.
— Bustle. Seemed to be fine, but the night of the wedding the (short) train kept coming unhooked. Someone had to wrap the hooks around the button a few times to try to keep it up.
— Half way through the night one of stitches of the bust cups came out and it fell halfway out. These did not seem to actually be sewn in to place — rather just some loose «basting» type stitches.
— The length. Ugh. THREE TIMES at fittings I complained about the dress being too long. Each time they tried to «fix» it — and I’d walk around the store and they told me «oh, you won’t be walking that fast that night. It’ll be fine.» Well, it wasn’t. I had to lift/​carry the bottom of my dress around ALL NIGHT. People were stepping on it (and it ended up tearing the back of my dress where it was bustled!!!) and it was a PITA to dance in because I had to hold it up. Completely disappointed about this — not only did I look ridiculous, but now my dress is torn.
I showed up to one of the fittings (I think after the first time I complained it was still too long) and they had sewn a «tuck» right smack dab in the middle of my dress, front a center, through my chiffon skirt. It was in the COMPLETELY wrong place, and TOTALLY noticable. I have NO Idea how such a horrible mistake could have been made! Even a novice would have known not to do that.
My mother also brought in her dress for alterations. She needed to have the shoulders taken up. They did it, but seemed to just fold the extra fabric back in, instead of cutting it out, and it looked like she had lumps on her shoulders.
All in all I was pretty disappointed after everything happened. I have a dress now that is torn (probably cannot resell — which was my plan) and memories of tripping over, getting stepped on and carrying around my dress on my wedding night instead of being able to just ENJOY it.
So…if you want an «experience» where they ooh and ahh over how pretty and sparkly your dress is — this is the place! But if you want some good solid alterations, you might want to try some place else.

Brenda is super-​helpful and kind, especially dealing with the nerves of a bride! She did the alterations for my wedding dress, really fast, when the dress wasn’t received in time from the dressmaker. Everything was perfect, and her prices were extremely reasonable.
And she takes fun photos of you in the dress at the final fitting… a wonderful keepsake.
When we went to pick up my dress (final fitting) she had the woman ahead of me in tears, because she couldn’t believe how beautifully her dress turned out!