Custom Cleaners

I used Custom Cleaners to dry clean my king size «brocade» comforter. I was concerned about the material being damaged but Custom Cleaners did a wonderful dry cleaning job on it. It sparkles like «brand» new. Friendly, helpful staff. Will use this business again. A+

My go-​to spot for dry cleaning for a number of years now. I’ve never had any issues here, the staff is friendly, and the prices are reasonable.
My husband had his suit dry cleaned and needed it back within 2 days. They charged him $ 10.99, which is a good deal to me!

Always very quick when I drop off and pick up. Have done an excellent job with set-​in stains and with the collars and cuffs of my shirts.

I took a shirt in to have a patch sewn on. I needed the shirt back the same day. They charged me $ 50.00 to have the work done. When I went back to pick the shirt up, the patch was sewn on crooked. The woman told me to bring the shirt back next week, and she would have the person fix it.
So I took the shirt back on Monday, and the woman told me that it would be ready by Friday around 6:45pm. Unfortunately, I could not make it on time to pick the shirt up that Friday, so I went in Saturday morning to pick it up. When I get there, the woman tells me that the person who was working on the patch never dropped the shirt off on Friday, so I would have to come back later around 4:30pm.
Now, I’m just wondering… is it me? or should I get back a huge chunk of the $ 50.00 that I paid to have a simple patch sewn on. I don’t want to make this a huge issue, but I know for a fact that I will never, ever use or recommend anyone to use Custom Cleaners @ 7897 Walerga Rd ever again!
1. $ 50.00 to sewn on a patch. (Ridiculous)
2. The patch was sew on crooked. (Thinking I want my money back)
3. The shirt was not ready from the time I was told to pick it up after bringing it back. (Shady)
That’s 3 strikes. YOU’RE OUT!!!
Need I say more…

Great first impression. Good prices. Accommodating to special requests and great turn around time.

Been using these dry cleaners easily 10 years, and never had a problem. They have cleaned my wool peat coat, sewed on buttons on the same coat, repaired the neckline on two light weight sweaters that came apart shortly after I bought them from Macys no less! Cleaning quality has always been perfect, and clothes perfectly pressed. They have been able to get coffee stains out of my white designer dress shirts, too. Never had any damaged clothes, and if they can’t get a stain out, they don’t charge me. I only come randomly, every few months or so, but never had a problem with suits dresses, etc. And they are always very nice and fast!!! If I need something overnight, no problem. If I need it the same day, it’s possible if I drop it off first thing in the AM.

Just an update …
Have used these cleaners several times since my last review, still very consistent with their work. Jean alteration is still at a solid $ 8. Last week I brought in a pair of jeans for hemming as well as a pea coat to be dry cleaned + button to be re-​sewn on ($ 3). Length was perfect on the jeans, coat looked great. Service still friendly.

Have been using this facility for almost 7 years now and always very satisfied. Good quality work, reasonably priced, reliable, good customer service. Dee is very personable, friendly, and makes you feel like family. Only thing keeping from 5 stars is the alterations. Have had work done on one adult suit, one children’s suit, and a few dresses, and each time alterations were sub-​par. Pant and sleeve lengths too short; dress length cut too short also.

Bad experience, unhappy customer, will not be going back.
Ruined my $ 300 shirt and said, «Sorry, there’s no guarantee.»
They do not care about their customers, only here to make money.
Very unprofessional.
Honestly, I’m sure if you bring your dress shirts here to be dry cleaned or laundered, they will fine, but DO NOT trust them with expensive items. I don’t think they’re used to getting them, so maybe they do not know how to care for them.

After moving here, I started dating a couple of dry cleaners around town. After a couple of dates I had to kick ‘em to the curb. They were gold diggers and not giving me any love… So six months ago I started looking on trusty ol’ Unilocal.So at the suggestion of Mrs. K’s review, I decided to give Custom Cleaners a chance.
Six months later and we are in love. They have awesome hours (open til 7pm and Saturdays!) and a really nice husband and wife team run the place. They are pretty good on the prices and they have same day service. Plus with Bel Air right next door you can’t go wrong.

A little pricey. $ 25 to wash a stinkin blanket???. And my blanket was crispier than a brand new dollar bill what gives?

When we first moved to the neighborhood, we tried several dry cleaners. Each experience seemed to get worse… From the lost clothing to getting clothing back with new stains that were not there before (with no apology or refund). The customer service was always lacking too. And then there a light at the end of the tunnel… Custom Cleaners! They’re next door to Bel-​Air, which makes it convenient.
We have now been going here for years and love them! They’re friendly, helpful, always on time, basically what you want/​need from a dry cleaner. Above all else, they do a great job!