The person who helped me was professional and I was able to complete the paperwork rather quickly. HOWEVER, the first day I went to my unit, after hiring 2 helpers and renting a haul, my code that she wrote down, did not work. It being a Sunday there was no one to help. The box on the wall that says«push here if you’re having problems and we will connect you customer service» didn’t work. I almost had to turn around and go home but after 20 minutes someone came out and I went right in. I then had to call the sales department, since they are the only department available on Sun. and she gave me a one time temp code to get out. The representative told me there was no code ever recorded on my account. I have made 2 phone calls and have yet to receive a call back or an actual code that works.
Buddy J.
Rating des Ortes: 5 Nolensville, TN
Lindsay the manager was very gracious and helpful. Great location… easy on and off I 24. Unit was clean and ready when I got there. Extremely easy to reserve online with just an email address and phone number… And the price was great!