Called in to see if they can re-key a lock for me and could barely understand the guy. Then he tells me he can’t travel from Antioch to Oakley because it is too far. Great customer service.
Zulema A.
Rating des Ortes: 1 Martinez, CA
Contacted this business and scheduled an appointment for 2:45pm. The operator stated the locksmith will call me before arriving. It was 2:45 and no one arrived. We called the locksmith company and the female operator answered who initially scheduled the appointment said she forgot to schedule the appointment. This business is NOGOOD! They were very unprofessional. The lady said they will have someone available until 8p.!! I do not recommend this business. They have horrible customer service.
Jesse G.
Rating des Ortes: 5 Concord, CA
I lost my key to a 2001 jetta which require lazer cutting. So, I found this company called them up and we made an appointment for the following morning. The technician kind and professional. The whole process was done quick and my key in my hand as he left. The price was fair, accounting the special equipment required. Overall, good reliable experience. Will most definitely call agian.
Jay M.
Rating des Ortes: 1 Incline Village, NV
Used these guys for a simple door lock. When you call they quote a price of 15 dollars for a service call and 35+ dollars for the work. What they do not tell you is that the real cost is well over 150 dollars with the average around 200 dollars. The 35+ is to bait you and get the guy over there and hopefully get you to give in and pay. Be careful, they are not on the up an up. NEVERAGAIN for me.