Kaiser Permanente

Still waiting after 3 hours for prescription to be approved at the Deer Valley Pharmacy. Pharmacist can’t get a hold of the phone doctor for the clearance. ??? Wasn’t it prescribed prior the approval therefore that would be the clearance? Ridiculous system.

I am a member of Kaiser which is good to see some of the different hospitals around the area. I came here to see a friends after surgery, I did not know exactly where I was heading but did encounter several friendly staff member along the way to help guide me to my location. This hospital looks very clean, actually it looks new. The restrooms were outstandingly clean and the staff was friendly, guessing that is what happens when you like your job, and it shows.
I do not know out the other services here, but overall very clean and friendly place is exactly what is needed here.

Went in for a prescription refill and checked in. Was told it would take 20 minutes so I sat down to wait. An hour passes and still no word so I go check and all the person behind the counter can say is its still being processed so I sit back down and another hour goes by and I finally go up to see what’s going on and the damn medicine was ready 15 minutes after I first checked in they just forgot to scan it. Place sucks always takes to long.

I went to the ER because a person I know that is mentally ill hit me on the head with a hammer. I could not look on the back of my head to see what status my cut was, so I went there. They asked for a payment of $ 250 when I checked in. They ended up telling me my head was okay. Washing it, and sending me a bill for $ 1,200. No tests or services were done. This is outrageous!

I have always been really happy with Kaiser Antioch. Clean, newer, less crowded hospital compared to Walnut Creek Kaiser. Appointments aren’t super hard to get and I have always had good care. Delivered my babies here and have been really happy.

Top notch care by nurses and staff that have always been nice and helpful in every way. Whenever someone gets hurt and needs urgent care, I always take them to the deer valley ER bc I know they will get care they need promptly and effectively even if it means having to drive from antioch to my dad’s house in Richmond to pick him up and then right back to antioch deer valley. Sure it sounds extreme to devote an hr and ½ commute for someone who needs to be seen right away but if u went to any other kaiser, especially RICHMOND kaiser, ull get there in 15 min but ull wait 1 – 3 hrs just to be called by triage to check u in! And don’t even talk abt the kind of care ull get at richmond kaiser! It’s more like who-​cares-​kind-​of-​care. Deer valley is properly staffed but educated ppl who still enjoys what they do for a living.

I’m not very happy with my mom’s admission. Call light was not left in her reach. She was calling out for help to someone that she could clearly see at the nurse’s station and was ignored. Not cool Kaiser.

the Dr service is great but the pharmacy oh man that pharmacy is something else wait… wait…wait…

Kaiser’s doctors truly do care about their patients. The hospital is always clean and the staff is always friendly!
Great OB/​GYN doctor is Dr. Candiotti! She’ll give the facts to you but in a compassionate way. I got my IUD with her, and she talked me through the whole procedure, and made sure I was completely comfortable with everything that was going to happen.
Advice nurses are also always super friendly and helpful.
Dr. Ratchmat is a great pediatrician. I recently turned eighteen, so unfortunately, I am not under her care anymore. She is so understanding of mine and my siblings’ problems, but also cares about my father’s well-​being. She has always, always, always wanted the best for my family (and for all patients, I’m assuming)! She’s an absolute sweetheart, and I highly recommend her if you are looking for a pediatrician for your child because not only will she care for your child/​ren, she will also care for you.
Setting up an appointment is now available online, so if you’re nervous about phone calls, fear no more!
Love Kaiser Permanente!

I have to give my highest praises to Dr. Graham Hamilton and ALL of the staff that I’ve had the pleasure of being treated by at the Deer Valley Kaiser in Antioch. I’ve only been there twice, once for a consultation with Dr. Hamilton regarding my 4 year chronic achilles tendonosis pain and then my surgery yesterday for my right achilles’ tendon repair.
I felt that I was heading out to a resort because the hospital is in the beautiful green foothills of Antioch about thirty minutes from Walnut Creek out to the four or five year old fascility. Everyone I spoke to that worked there was so helpful and friendly. I felt like that the staff was even better then being at the Ritz-​Carlton and that they all really loved there place of employment. The hospital was crisp, clean, well designed and decorated.
As for Graham, that is what Dr. Hamilton insisted that I call him, (how crazy cool and real is that)?, relaxed me right away with his confident and reassuring smile. I kid you not when I say that he is the coolest, most down to earth, no B.S. doctor that I’ve had the pleasure of working with. I feel like we collaborated and that he understood my condition and that he had a very hopeful solution for me that my five, that’s right five other physicians could not do for me.
The surgery I had is a pretty new procedure but I am confident that there will be major improvement. It’s only been 24 hours and I am amazed that I am almost pain free and that I’m fairly mobile for being in a boot. So I have one right achilles done and now my left one to go and my fingers are crossed.
I have met many people that have had this injury, most of them being endurance athletes and runners, and now they may have a solution for their achilles tendon pain.
This was a non intrusive surgery that uses an ultrasound needle with a jackhammer at the end to break up the scar tissue. I am praying that this does the trick but I know that it has worked on countless others to get them back on their feet and active again.
A little word of advice, don’t wear crappy shoes! If you run, buy the best running shoes that fit well and replace them often. Stretch your calves and hamstrings as much as possible and lastly don’t let anyone you care about wear CONVERSE SHOES!!! They are so bad for your feet and you are better off going barefoot. SERIOUSLY!!!

Anyone looking for the best gynecologist? Dr. Hendricks! But you will have to go delta fair… she is well worth your time and copay, and the best dermatologist would be Dr. Garcia, but I dont think anyone is allowed to just choose a dermatologist you are assigned one.

I currently am asking myself why the hell I am writing a Unilocal review for a hospital, that makes no sense, because if I am dying, I am not reading Unilocal reviews to go to a different place to survive. There is one very simple answer as to why this is being written, and it is Ping Pong. Yes, you read that correctly, they have ping pong in the courtyard. Have you ever been there for that awkward conversation between your sister-​in-​law and mother about the sensations of child birth and the pain and bodily issues? No? Well, when it happens after your niece is born, you will pray to whatever God you believe in for an outside ping pong table next to the cafeteria to which you can run and hide. Thank you Kaiser, thank you so much.

Having very good luck with Kaiser lately in getting referrals to specialist for some medical issues. Dr. Paje is second to none when it comes to a general doctor. Very pleased

Excellent hospital with good setup, latest equipment, overall efficient and friendly staff. Very satisfied with services through Kaiser in general at all locations.

I love my doctor! She actually listens to me when I talk to her. She asks me questions and always has a inteligent answer for my questions. She is very thourough and compassionate. Dr. Than, you rock!
I have also had a mammo, sonograms and blood tests here and everyone has been so caring and pleasant.
Love this place!