Lone Tree Nails

my mom sister and I decided to try a new nail shop since jimmys nails were busy. We come in and wait 50 minutes to be finally helped when it wasn’t even busy at all!!! When we finally get seated, one of the guys was so rough that he ended up cutting up a quarter of my nail. Instead of apologizing he puts «glue» on my nail (where it’s non stop bleeding) without my permission. He then calls himself a «Doctor». Yeah very funny… He blames my continuous bleeding on «High blood sugar» and tells me I should cut back the sugar and get tested. Although he kept trying to fix it, he did not give me a sorry, a discount AND kept insulting me. On top of that we were there for 3 hours! Ridiculous!!! I would never go to this place.

Tell everyone you know to NOT GO TO THIS «NAIL SHOP!» The service was bad and one member of the staff is even worse! I went to this shop back in 2011 as I wanted to try a new nail shop. Back then, I told myself to never go there again, but I thought since it had been a few years, maybe I would try them again… although I had serious reservations! So, I was there on 9÷18÷15. I asked for a mani/​pedi for $ 30.00. The older Asian male did my manicure. His workmanship was JUST okay. The tool that they use to push cuticles back was useless in his hands. All he did was run it back and forth a few times on each finger with BARELY any pressure. I was like «What is he doing? He’s not even looking down at my nails!» The part of the manicure where you’re suppose to get a hand massage was depressing! I looked forward to a good rub down on my forearms and hands but nooooo… this guy used 2… count’em…2 fingers to rotate each of my fingers… as if he were some sort of wimp! I was saying to myself «get in there man and do the damn thing right!» But nothin doin! Sighhh… next he told me to go over and get my pedicure. The older Asian female gave me the pedicure. I can not stress how much BAD ENERGY this woman had. She seemed like she hated to do my pedicure because she was telling me what to do in as few words as possible. Like «UP» meaning put my foot on the towel! Most of the time she would just pound the towel as to say put your foot up here!!! REALLY??? Mind you, she was talking up a storm to the previous husband and wife customers who had just finished getting a pedicure! Now I’m going to say this because this is what I felt from the very beginning from this woman… I think she is prejudice!!! But then after reading some of the other reviews about this old BAT, she may not be prejudice… just Crazy! She is on my list! And I don’t mean Christmas! The treatment I received and the couple before me from this woman was night and day! I should have left when she proceeded to cut my toe nail on my big toe by cutting it half way across and then trying to rip it off the rest of the way!!! YES!!! You guys… I am NOT kidding!!! I really wanted to kick her right in the face as I have ingrown toenail pain! This woman was AWwwwFULLLLLLLLl!!! She also didn’t cut my toe nails evenly and she even forgot to cut one of my nails!!! I am so done with this nail shop! The older Asian woman needs a course in «how to get tips» if you ask me. She wanted me to wait to put my sandals on after the torture was over but I ignored her and put my sandals on anyway. Then she had the NERVE to ask me «Is it okay?» I didn’t even look at her and walked to the front to pay. I gave this place a second chance and wished I would have followed my instinct on this one. I expect this place won’t be there much longer because they never seem to have many customers at all. I have even spoken to a couple of friends who have had similar negative experiences here! One friend told me just today that when she went there, the older Asian woman told her that using a pumice on the bottoms of her feet would be extra! LOL! My friend said she got up and left! LOL! She said «never again!» Well folks, needless to say, I didn’t give them one red cent for a tip! And I Will Never Go Back!

Picture says it all, pedicure done by that same woman everyone here is complaining about gets a zero. Gel mani by gentleman gets 5 star.
Well after 5 days, gel mani’s already cheaping, that means the salon is adding a compound to not make them last long! So, now a 3 star for mani.

I’d like to be able to comment on how well they did on my nails but I didn’t stay very long. Went in on a Saturday morning around 11. Walked in, wasn’t greeted. I didn’t think much of it as I walked in right behind someone else. Waited about 5 minutes then someone asked what I needed (mind you this isn’t a very big place and all the workers were working up front). Said I was there for a pedicure. They told me the wait was going to be ‘really really long’ and to come back. No thank you! Only 1of 5 chairs were in use and only two people were getting their nails done. Perhaps they were understaffed. :/

If I could give 0 stars I would. I never come to this place but thought I would as a last minute idea. What a bad idea! The woman who did my nails barely filed my nails but uses the cuticle cutter to cut the sides of my nails. Looks like I got triangle toenails! She had to ask my if it was hurting because she knew she was digging too deep. When she put the paint on she painted like a 3 year old and then used the brush and nail polish remover to remove the excess polish. By doing that she removed all the paint on the sides of my nails. And still left polish all over my skin! DO NOT COME HERE!

I had just enough time to have a mani/​pedi before work. I didn’t have an appointment so when I walked in and was directed to a chair I was pleased. The man doing my pedicure washed my feet, exfoliated the middle of my foot (who has anything there to exfoliate? I want my heels and the balls of my feet done!) and then painted my nails. No massage nothing! Then he did my hands, I had shellac polish and the color I chose needed more than 2 coats, he put on 2 coats then slapped on the top coat that is now all over my cuticles and again no massage. My nails are ok and I doubt the nails will last more than 2 days. It wasn’t until I was in the chair that I looked up the reviews. That won’t happen again!

I use to come here every two weeks. I always request for David. David is amazing! He is attentive and takes his time, his massages are great too!
I could care less for the rest of the place.
The owner is an evil little lady. She’s bipolar too because sometimes she was nice but most of the day she was in a bad mood. I think she was jealous of David and his excellent work. Everyone always requested David. Nobody wanted her.
One day I came in and David was not there so I was stuck and allowed the owner (think her name is Tina or Trina or something like that) and she did my nails super fast! She cut me twice, no massage and it was painful not relaxing at all. Never again did I let this woman touch me.
On another day, I went in and again David was not there. The only person available was the owners husband. This is the dude that brings his guitar and is singing and playing terribly all day long. He was disgusting! He coughed all my feet didn’t even cover his mouth. I could not even believe it. He tried to convince me that he had trained David (as if!). I told him that I highly doubt it because his technique was disgusting!
Unfortunately, I have discovered that David was fired. I could not imagine that it had anything to do with his work as he was the best employee there, and all the clients requested him and only him. It’s an idiotic decision to let him go, but I’ve vowed to never set foot in that place again!
Warning, do you not in here! The owner is a rude, crazy, mean, evil woman!
I swear every time I went in there she looked at me with evil eyes. She’s crazy and needs to learn to run a business.
Without David, this place is a scam!
On a plus note I’ve discovered a fabulous salon in Oakley. Go to Tracy Nails! She is ammmmmazing!

If there was a negative star it would be a –10! I brought my very elderly and terminally ill Mother here several weeks ago for a fill. I had to run home and retrieve another oxygen tank as she was running low. While I was away he told her she needed a new set the current set was bad, he was WRONG! But this was done in the 10 minutes I was away, hmm why was this not said in the first 10 – 15 when I gave instruction? When I returned he was using a gardening tool to remove her nails, what shop uses a gardening too!
After 2 hours my Mother was well beyond exhausted and we had to leave but not after all 10 nail tips were too skinny and her own nails you could see under the tip and acrylic. I informed him she was on blood thinners and be careful not to cut her, well 3 nails were bleeding. After painting her nails and drying under the dryer for 30 minutes they still were not dry but he said they should be dry. I ended up taking off the bad old polish an hour after getting home when it still was not dry.
The following day I returned and spoke to the lady owner and took in pictures and requested a refund. I was told we don’t give refunds bring her in. I explained she spent over 2 hours yesterday and not 1 thing went well and she was too ill to bring back in and I would not put her back in one of their chairs. I explained I would post this and she didn’t care!
Buyer beware and DO NOT patron this establishment!

Today was my second time coming here. Both times I ended up paying more money than expected. Its one of those places where if you don’t ask how much ahead you will be charged the highest rate they see possible. I was not happy at all the first time I came & got my eyebrows done. I let the lady know in advance I had a scar on my left eyebrow & she should be careful. Needless to say she did not heed my request and I walked around with a bald spot for a month. I was astonished to pay $ 20 for a crappy eyebrow wax. Today my daughter really wanted her nails done & since its Sunday our choices were limited but decided to go in again with a positive outlook. Again, I was over charged for services. Although my daughter and I were both happy with the results… After 25 years of getting my nails done. Its simply not worth the prices. Nothing gets under my skin more than a person who trys to squeeze every dollar out of a client. I’m usually a BIG tipper, especially to those who don’t seem greedy. My number one complaint is the customer service from the female owner. She was just blatently impolite & frankly quite rude. However her husband was very nice & accommodating. I Dont mind paying top dollar for excellent luxury service & treatment. But who wants to pay top dollar for attitude? Will not repeat.

My daughter and I usually don’t go here but we were in a hurry and since it was close by we decided to try it. NEVER AGAIN! The lady rushed through my pedicure so fast and was working on another person while she was doing mine! My daughter asked for a full set of nails. The guy who sits at the front to the right did not know what he was doing. He asked how short she wanted them and she told him but he kept filing and filing and they were down to nothing. He cut her so many times and made her bleed that she ended up getting up and leaving. He DID NOT know what he was doing at all! She went to have them removed at a different nail place they could not believe what they saw. There was powder all over her skin. Never going here again and I wouldn’t be surprised if some of these people that work here aren’t licensed!

I went in a couple of weeks ago for a manicure and a pedicure. The lady that worked on me (the owner) left 6 of my 10 fingernails bleeding, and joked about it every time she cut me. She asked too many personal questions and even yelled at me for not having any children saying «not normal». She upgraded my pedicure without asking me if I wanted her to. She asked if I wanted my nails buffed without telling me there is an extra cost. She chided me because I supposedly do not know,” like all men”, how to wash my hands. What I thought was going to cost me $ 30 ended up costing $ 40 without my consent. It was a horrible experience and I will never set foot in that place again. It was a waste of my time and money.

If there were a negative 5 stars I would choose that. Never go to this salon unless you enjoy being cut, rushed and being talked about you in their language. I went the first time for a fill because my regular place was busy and I had a party that day. My nails lifted and started falling off 3 days later. I went in today to remove a single nail and add color to my own nail and I was cut twice, once by treena and then by the older gentleman. It was bleeding and they didn’t clean the tools used on me ! Then I have another lady talking about me and laughing at the fact that he cut me and she is telling him to tell me she wants to give me a pedicure. I was so so irritated and beyond pissed. I colored my own nails at home after seeing how nasty they are. He changed me 11 dollars to remove one nail. I will never ever in my life go there or any place actually. I was disgusted that I bled and they didn’t bother to clean or remove the tip of thwor machines. Please save your money and fingers from this place I see why it’s such a ghost town.

Terrible service. Shuffled me around. Had somebody file my nails that I always get square round all the way down and the. Rounded all the way out like a 5 year old child. Then the guy without even filing the nIl first– put acrylic on my nail when I did not want any acrylic! I just wanted a little glue to hold together a small crack. Terrible service all the way around. I had to go to another nail shop right after I left to get the mess they left fixed. I will never return here.

I usually come here to get my eye brows waxed. I came in on Monday morning to her them waxed and the regular women (who I believe is the owner) wasn’t there. So a different young lady insisted that she’ll do it. My eyebrows came out horrible, she waxed one really thin and hardly touched the other. When I complained to her and the man at the front desk they told me to come back after 11 to see if someone there can fix them. If she didn’t know how to wax she could have just said so instead of trying to make a quick buck! Never going back

So far so good! I came here on a whim last Sunday while I was driving around looking for a salon. Although the reviews didn’t promise anything good, I was pleasantly surprised by the great service I received!
It was nice and quiet. I walked in and asked for a mani/​pedi… And I ended up upgrading to the deluxe pedi since it had been a while… Ann did a wonderful job! My feet are nice and soft an my toes don’t look like they are ready for halloween anymore.
Treena did my nails on my hands… I ended up with a light pink with a touch of glitter gel manicure. My hands look and feel fantastic. They listened to my needs and made me feel important.
I will be going back in a few weeks for another go around and hope to get the same experience.

Horrible, horrible, horrible service and work! If you want to waste your money and throw it away then give it to me!

I only give a nail salon one chance to make a good impression. This place must be on the list of places I will never go to again! One of the worst pedicures I have ever had!
First off the man that did my pedicure cut my nails way to short! I freakin HATE that! And dont they learn that you should never cut the nails rounded but to cut them straight across! Damn my toes still hurt!
Just a note to anyone in the Antioch area DO NOT GO TO THIS PLACE! Matter of a fact do not go to the other nail salon (forgot their name) in the same strip mall or the one next to Kobe and mountain mikes up Lone tree.
Its worth the drive to go into Brentwood.
BTW, The pedicure was $ 20 and this is the first time I did not give a tip! (not like me)

The last three times I’ve come here the service has really gone down hill from when I used to get pedicures here all the time around 4 years ago or so.
The last few times I’ve come my pedicure has been rushed and I’ve gotten cuts. I’ve made appointments, but my time has still been rushed and the nail techs seemed mad that my friend and I wanted to bring in business to them (we usually get upgraded pedicures and tip well, so I’m not sure what the problem is). We come in an hour before closing, so this just adds to my confusion over being rushed.
I really wanted to give this place a chance, because they used to be really accomodating. One of the male nail techs, David, gave me a great pedicure and used to hum/​sing while he did it! He gave me a wonderful leg massage.
On my last three trips even David wasn’t much help. He chastised me when I wanted a second coat of polish. He didn’t give me a leg massage. My cuticle trim hurt and in the end I got a small infection from it. We were almost pushed out of the shop. He didn’t say goodbye like he usually did.
I didn’t feel like my service was worth the payment when I didn’t get to relax or enjoy my treatment. I will never go back somewhere that my feet HURT after having had a pedicure or where I’ve been cut.
One of the worst pedicures I’ve ever had was by a woman here who cut me a few times and was very rough with me after I asked her to please be gentle. My feet were sore for two days after.

The nail tech that did my manicure and Shellac was very good. Lisa, I think was her name. The massage chair during the pedicure was awesome for comfort.
Only two stars because the man that did my pedicure wasn’t great. My polish is all jacked up, like it never dried. It could be bad product. His massage was lousy and his nails were long, so they scratched into the bottoms of my feet. Not relaxing.

I give this salon ZERO stars. The man who gave me a manicure was so unbelieveably rude! When I asked him a question he said he didn’t have time to show me and I was lucky that I got him in the first place! Wow, worst customer service ever! I will not be coming back, nor will I recommend this place to my friends. Forgot to mention… he coughed all over my hands without covering his mouth! Disgusting and RUDE! :-(