Neil’s Donuts

So recently we attempted to buy all the donut holes for our church. They refused to sell them to us for the reason that we needed to «pre-​order.»
So the next time we wanted to provide our church with Neil’s donuts holes we attempted to preorder the day prior and were again refused Neil’s service. «We don’t do that»
In a half hearted attempt to keep my business they did allow me to preorder.
Bottom line… Service requires significant improvement but the congregation enjoyed the donut holes.

I have been here many times and the donuts are just amazing… they have really good prices probably the best in the HD… the young gentle man that works every morning is so sweet he always make sure I’m satisfied when I walk out that door… this is the cleanest donut shop I’ve seen in a while… keep up the good work :)

I have been to Neil’s dozens of times, I dispute the woman’s claim of finding a bug in her food. This staff is cleaning the shop every spare minute and I’ve never seen any evidence of anything of that sort. The morning worker Mike is especially courteous and my grandkids love this guy. Neil is a caring and hands on owner who is always looking for ways to improve his label and open more shops (which of course means more jobs). Keep up the good work Neil, and give Mike a raise because he is awesome!

The plain donuts are not baked thoroughly and ate sticky inside. They are really bad and unsafe to eat. Clearly, kids are in charge here and if they are the bakers, this is not good. We will not come again.

If I could give zero stars I would. I used to frequent this place. Usually this place is very good. We were helped by a girl in her twenties that looked like she just rolled out of bed. She was very dry and rude. I bought some donuts and a few large coffees. I went back to the cashier to buy another chocolate milk for my son asked for more creamer for my moms coffee… this girl said my manager said no” I told got my family and we left. I will never go there again. I have never written a bad review in my life, but the service I received was so bad I had no choice. This place sucks and it’s the crappy staff.

I have to say I am extremely disappointed that I have to go this far as to write a review on this business. I absolutely LOVE Neil’s hot chocolate. I go there AT LEAST 4 – 5 nights a week on my 12am lunch from my shift at st marys which is right across the street… this time, I ordered a bagel and my usual hot chocolate. walked back to work which by the way, took a whole 25 minutes to wait for the order, sat at my desk and was too impatient to wait for my coco to cool off… so I took off the lid and found ants in my cup. ANTS. I wish I was able to post the pictures I took! not to mention my bagel was so stale you could practically crack it in half. needless to say, I threw both away! (after pictures of the ants of course) I called the donut shop and the lady told me to bring back my coco and bagel!!! why on earth would I take the time to do such a thing! I told her I want a refund and I will be coming in to get it and I notified her in a very nice tone, that they have ants in there products. anyways, 2 days later I come in for my refund, and the manager refused to give me my refund and wasn’t apologetic what so ever! he said it was against policy. now, I would not mind what so ever if I didn’t get a refund, but he could have at least said something along the lines of «wow I was unaware I am so sorry I will make sure to do a better job at making my staff keep up on cleaning and sanitizing, unfortunately I can not give you a refund, it is against our policy.» I wouldn’t be angry at all. but seeing the other reviews (bugs being in donuts, mold ect) I HAVE to write this. just Facebook alone, have notified so many people and people who live/​work in the area are all boycotting this business. this is such a shame and I’m upset at the way this was handled. I am all for family/​self owned businesses, but this one needs to get it together.

Very nice and clean. Good Donut Holes I will be back Great Coffee…

Disgusting. Imagine eating a donut and lolling down to find half a freaking BUG! I am disgusted and need to puke after writing this review. Be warned!!!

I went here purchased a box of 15 count mixed donuts for a lil over $ 9. I get home open the box to distribute between my family and 2 jelly donuts have mold spots on bottom of donuts and others taste like day old donuts even tho they ensure daily freshness! I called the shop and associate was so rude and unapologetic, I wasn’t offered any kind of compensation and was rushed off phone! I should’ve turned around when I saw the B grade in the window!

The donuts are really good and not greasy at all. They are open 24 hours and have a great selection. They are located on the outer Hwy near St. Mary’s hospital.

Stopped on my way to work this morning and got 3 puffy thingies and a apple fritter. The people couldn’t be more nice. The owner talked to me awhile about all they have to offer insisting that I come and try a pizza soon, however we already have a favorite pizza place but they offer sandwiches and a salad bar which is way cool. When I get time I’ll stop in and try the salad bar, I have high hopes on it! my puffy thingies were fine and the fritter is huge I’ll be taking it home to split the husband. The interior was clean and fresh. Nice little place next to a smoke shop… probably get plenty of customers from there.

Tried it today. Very good donuts and good coffee. Very clean. Friendly. Going to try breakfast soon.

This is a 24 hour donut/​sandwich/​pizza place but keep in mind that they make the pizza during lunch time (at least that’s what they told me when I was there at 12 am).
The worker at the time was nice enough to make me a breakfast bagel sandwich which was just egg and cheese on a fresh bagel. It was delicious! Not bland, not salty, not over toasted. Pretty satisfying actually. Then again, is it true breakfast tastes even better when it isn’t breakfast?
There is a tv to watch if you are into that and the place is pretty spacious for how small it looks outside. I haven’t tried the donuts because to be honest I am not much of a donut person and it was late and pizza sounded really cool. Maybe when I am around and have a sweet tooth (they have brownies too I think!) I’ll grab one.

We haven’t yet tried the sandwiches, pizza, etc., but we’re giving it five stars for the doughnuts. It took them so long to open that we weren’t expecting much, and at any rate Sunrise Donuts is only a little farther from the house. We were surprised! The donuts are so good I wish they were worse. Each time I drive by on my way to tennis I want to stop and get «just one.» They also have signs in the window to the effect that they’re open 24 hours. In Apple Valley? Wow. Virtually no parking, but people are always wandering in from somewhere. Maybe walk-​in traffic from St. Mary and the smoke shop will keep them afloat. If their other offerings are as good as their donuts, I’m in big trouble.

This place just opened (after months of a «coming soon» sign). I’m partial to old fashioned/​buttermilk donuts on the rare occasion I eat them. I bought one of each here. They were the best I’ve had in 30 years – I’m serious. My wife didn’t seem quite as taken with her maple bar, but it looked good. This place also has sandwiches, pizza, salad bar and ice cream. I hope they can stay in business!