Knight’s Floors

Knight’s Floors was recommended by a contractor acquaintance. Knight’s replaced a bathroom floor covering after water damage. The work was perfect and the new floor looks very nice — better than what I had in there prior. So I rehired Knight’s to install a new kitchen floor after the upcoming Thanksgiving holidays (will update after that install).
The owner, Kevin, is pretty nice and has been honest with me. His bid was much better than what I got from the Costco flooring contractor.

Just finished having our new kitchen floor installed by Knight’s Floors. It was a great experience from start to finish. Kevin’s installer did a great job and took a lot of pride in doing all the little things that can make or break a project like this. Dealing with Kevin Knight was a lot of fun. He has a great sense of humor and a lot of experience behind him.
This is an edit of the review posted above. About a week after the floor was installed we noticed a board that was loose and squeaked when it was stepped on. It was right in front of the fridge so it was not in an area that was usually walked on. We called Kevin and he felt certain that he knew what the problem was and assured us it would be an easy fix. When he came over to look at it he was surprised at what he saw. In order to fix that one board they had to undo and reinstall about a third of the total floor area.
He did the repair (which took and additional half days work) with not a second thought or any attempt to get around the problem. Now our floor is perfect. Turns out there was a failure in the interlocking mechanism of the board. Kevin said it was the first time he had ever had a failure of that kind with the product he used for our floor. Nice to know that there are people that still stand behind their work.

My landlord blamed us for the rip in the flooring, even though, who knows how many years ago the OLD flooring was done. Other rips around the refrigerator too, and a new baby living in the house. We moved in 2 ½ years ago and the ex manager (two have quit) had made note of the burns in the floor. Well, I realized when Mr. L (Landlord) blamed us for the rip– that most likely he’ll take it out of the $ 2,800. deposit AFTER we move out to replace it. Instead, I knew I should just cough up the $$ and WE can live with the new flooring. Mr. L couldn’t find who floored for his other rentals on either side of us. (We are in the block of #3407~ #3423 Mission Dr. I’d LOVE to see Unilocal about LANDLORDS!). FINALLY, after I’d gotten a $ 1,900. estimate from another floorer, he came thru with Knight’s Floors who had the measurements for here still. Mr. L gave my wrong phone #, so I stressed about the $ 1,200. check that’d been cashed already for it, finally I called them myself. The man doing the work right now, is doing a fantastic job. I watched what was UNDER the last crap that was pulled off. I watched his sanding the floor and putting down, maybe some sort of concrete to dry while he had lunch in the van. He’s very nice and I’d love to talk more with him, but I don’t speak spanish sorry to say, and his english is nice but had for me to understand. He did take the time to try to answer my questions. It’s a much harder job than I’d imagined. But I’m so grateful to see how diligently he keeps at it!

I am a real estate broker, and have probably used Knight Flooring fifty times or more. They are responsive, affordable, and do excellent quality work in my opinion. I have had them do carpets, floor refinishing, hardwood matching, laminate, and complete new hardwood installs. Over the years, I have referred them to countless clients, and have yet to have a negative response. Showroom is a definite bonus, and has countless samples on hand.

We rented a U-​Haul online and used Knight’s Floors for pickup and initiating the business. My partner had already used a credit card to reserve the U-​Haul online, so when they took my credit-​card information and I asked them if I would be charged, they assured me that I wouldn’t.
After the move I noticed the charge on my credit card and attempted to call Knight’s Floors to speak with them about the charge. Their phone doesn’t answer — EVER.
I still haven’t heard back from Knight’s Floors about this (after 2 weeks) and am very unhappy with the service.
EDIT: I was able to contact U-​Haul and find out that I wasn’t double-​charged but I still don’t appreciate the failure in service and communications.

This place was terrible!
They had done flooring for a house that I was living in. The workers were okay, but when the owner came by the house to check on the progress he was rude and very abrasive. He acted like he was on something. His eyes were glazed over and he did not look like he was dealing with a full capacity of his faculties. He was yelling at people and I final told him that he was being very rude and he he told me“I don’t need this shit” and walked off the job. Very unprofessional I would not hire this company if they worked for free!

This is a family owned and operated business that has been around since 1970, and for good reason! Not only were they cheap, but they worked me into their busy schedule in time for the holidays. My family all commented on how great my house looked with the new carpet.