National Relocation Solutions

If I go give a minus 1000 I would. I would rather have my belongings moved by a camel and a band of bandits before I would have any connection with this company. They are terrible, they lie, never answer you calls or emails. I stopped payment on their services because I did not have any idea of where my goods were, and now they are holding them hostage. I have a lawyer and the law after them. They are criminals and not be allowed to work in the US. They This has been the worse nightmare of my life. DO NOT USE THIS COMPANY IF YOU EVER WANT TO SEE YOUR BELONGINGS AGAIN

This is the WORST moving company.
All their employees are liars. They showed up several hours late on Sept 14 to my condo in Des Plaines, IL. They were independent movers from the Ukraine, only 1 spoke English. They were not NRS employees. They said they were only moving my things to a Chicago area warehouse. They insisted on being paid $ 1600.00 more than the firm estimate. They agreed my things would be delivered on Sept 21.
Instead they did not arrive to Corona, CA until Oct 12 at 5:30 pm, almost a month late. I had been sleeping on an air mattress and washing my clothes over and over. These too were not NRS employees but were 2 Russians from New York driving an unmarked truck; I have photos. During those weeks I repeatedly called their offices but rarely got through. They did not answer e-​mails or certified letters.
Although I told them that I had all brand new wooden floors they scuffed and scratched them and ruined parts of the flooring. There are deep gouges and scratches and sections will have to be replaced at a cost of a few hundred dollars.
Their positive reviews are all from Florida which is one of their headquarters. We suspect that these are fake, written by paid reviewers who never used their services. The negative reviews appear to be legitimate and are not from Florida.
I want the extra $ 1600.00 back that they extorted from me. I want them to also pay for the flooring damage.

The Worst!
Basically took my money and disappeared on me. Had a reservation, they were going to come out for that day. I tried to reschedule a few days beforehand… and poof! Emailed, called, left messages, nothing. Won’t answer the phone, won’t call back, won’t email back. Very literally took my money and took off.

I got my things 21 business days after we moved. Avoid like the plague!!!

Let me start by saying our items have yet to arrive. My most recent call with Phyllis this morning, was one of the worst customer service calls in history. Oh and she has no idea where our items are, because its 9:30am the dispatch worker is not in yet. Our contract states we should have our items received within 21 BUSINESS days. So understand its been over a month. Also, do not expect anyone to call you about your move. You have to call weekly or even daily for updates. And those updates do not include where you items are located. Just whether they are en route or not. Which might not even be true.
In regards to an positive comments… don’t you think it’s odd that they either 1 star or 5 stars? Nothing in between. Seems those 5 stars comments are falsified. I am also writing a formal complaint to the Better Business Bureau, which if you check out their site, not a single positive comment and lots of filed complaints.
DO NOT USE THIS COMPLANY.

Many of you have contacted me with similar negative and extortion experiences with this company. We are still pursuing our options civilly, and I believe that there is some DOT investigation going on as well.
Would there be any interest in joining forces?

Don’t use this company! My friend is having a nightmare of a time with this company! She can’t receive her belongings unless she pays a heavy ransom. They quote one price, then after they have your property. THEY DOUBLE THE PRICE! STAY AWAY!

I could go on for hours, but to sum it up:
1– Over $ 1000 was added to my quote when movers arrived to pack and unpack for things that had not been agreed upon previously
2– Upon delivery, the above extra charges were demanded in cash– I had to go to the ATM before they would unpack my items
3– My move was completed over 2 weeks after the agreed upon date
4– Customer service was not helpful, couldn’t give accurate updates on when my delivery would occur, never returned calls or emails– I was calling several times a day to get any kind of updates on my move
A low point was when I asked Michael if he had ever spent a month living without any of his belongings and he responded, that yes, he had lived in several third world countries (not exactly the type of customer service I was expecting)
5– Several of my items were damaged or reassembled improperly

This moving company is a SCAM! Check out the reviews on Unilocal,bing and google. BEWARE! I have over $ 4000 damage. Stolen, broken, scratched, gouged furniture. Glassware by the box in pieces. Packed very well and marked fragile. Four foot well padded wardrobe boxes smashed down a foot. The company tripled my original quote (after everything was on the truck) and I paid almost $ 7000. They also blocked my calls and I had no idea if or when I would see my things again. Every question I asked was answered with a blatant lie. After all this stress I am hiring an attorney to take care of this for me. I called the FBI, BBB, Federal Transpiration and the police. They all said that they couldn’t help me. They work in, out and all around the laws. READ YOUR CONTRACT BEFORE SIGNING!

Truly a five star company! My move took place in a very short notice from Indianapolis to Boca Raton Florida. I literally gave national Relocation one week notice and was skeptical on whether or not it can even be done in a professional manner with such little time to plan dispatch and work with. When I was speaking with my estimator John he did make me feel like it was no problem since they had a small location In Indianapolis as well as a location in South Florida. I thought of course he is a salesman and his job is to make it sound easy but after doing my own research I did find they don’t let people down too often. I also researched a few other companies and yes, everyone has the good and the bed but I guess altogether national relocation had the least amount of complaints and the better ratings out of the few that I researched.
I was a little worried on the day of the move because the guys were an hour late but I guess it is understandable considering the short notice and mind you my move was at the end of June which understandably is a very busy time for everyone.
When the guys did show up, everything went smooth as butter. It went down just as John said it will. My items were disassembled and wrapped nicely, it was a full packing job so the tedious process of packing dishes and miscellaneous things was all up to them and it was done professionally and the guys really seem like they cared. They didn’t just throw all random items into a box and shut it, they actually organized and labeled the boxes. My fiancé was really pleased seeing all of her favorite dresses and expensive clothing was hung inside of tall wardrobe boxes as if they were still in the closet.
The price of the move actually went up by a couple of hundred dollars but only because they had to put a considerably more than we originally thought, and there was an issue with my new residence in Florida where we could not get the truck close to the house and I had to pay a $ 75 charge for the longer carry but also understandable because I actually had no idea since I did not have a place to live yet when we booked the move.
Another thing which is very important is the fact that they offered 30 days of free storage while I was looking for a house to live in and while the items were held in their storage in Florida they stayed in the same condition. I was worried about The fact that my things will be in their warehouse because I did not know who goes in there and how the items will be treated while we are not there supervising the loading and unloading in and out of storage.
When the things were delivered to my new house two weeks later, I was further impressed by the fact that the guys drink blankets on my hardwood floors and literally made a walkway so my floors do not get scratched. I had very minor scratches on the furniture just like you would expect with any move.
Altogether they did a stellar job and I would recommend national relocation to anyone who is planning on moving. I actually have to move back to Indianapolis in eight months because I am here in temporary stay with my employer so I guess I will be writing another review sometime next year.

Just had some gentleman from New York call me and raised his voice with me for ruining all of my goods that I have earned to date. I asked him if the conversation was being recorded and he said, «I hope so.» He asked me, «How much I have drank today.» Afterwards, he proceeded to say, «I have to get back to work» when I asked him a few questions he knew no answers to. What an amazing company! Ethics and care all the way. You get a disgruntle patron and you disregard them. Good job guys.

Our family relocated from Denver, CO to Little Rock, AR. We hired National Relocation because my in laws had recently used them an said they were very satisfied with their service. During the early stages they kept in contact me throughout the entire process and answered all my questions with a smile in their face (yes I could tell on the phone). The estimator who came to my house to survey our household goods was thorough. You could tell that he had some experience and presented himself in a professional matter but was also personable with a great sense of humor. He had a lot of things in common with my husband especially with his obsessions with the patriots.
On the day of the move the men worked quickly and effectively despite the intense heat and humidity and continued with their sense of humor and pleasantries until they were ready to leave. They were all good to work with, individually as well as with the overall team. The team was great from start to finish, and the final price even came in under the estimate. Very minimal damage done, and lots of fun with the team. During transit they were prompt with their communications and had the best quote. They were never pushy or demanding when it came to asking specific questions and we welcomed any suggestions they had.
Professionalism is crucial and being in the service industry myself I definitely appreciated the fact they arrived promptly and started working right away in a meticulous way. Our move required them to make two stops and they still completed all my moving requirements in less time than discussed during the original estimate. They had a very friendly and outgoing personality. In other words, their behavior showed they were happy to be there and wanted to help.
They were very capable and dismantled furnished effectively and wrapped every item carefully so that there were no scratches or damaged to any furniture pieces and other delicate items like my tv, speakers.
Courteous and very professional. They were very pleasant, and helpful even helping me get rid of junk I didn’t want to move. I had many old boxes in my attic I really sure if they were going to be able to clean them and move the boxes effectively.
National relocation got the job done very promptly and was very surprised they actually got it cleaned. Very excellent work, in their part. Not only their work ethic is gold but they had an amazing attitude towards everything. The attic situation was a hard job but they got it done with an enthusiastic approach to the job. Never heard a complain coming from them. Their dedication to the job, ability to work as a team, and commitment to making certain I was satisfied from the the showed up until the last piece of household goods was loaded.
As individuals or collectively as a team, all were faithful to customers service. Sometimes we are all too quick to criticize and slow too praise, so just wanted to say thank you for your great service. Please, please recognize and reward these people. My rewarding experience started from the phone call to my things arrived. I’m very happy. I also wanted to mention our estimator, Leo was helpful and accurate. The driver arrived and addressed all of our concerns and questions. This was very important for me to know because of my past negative experiences with different moving companies. The result and their actions were exactly what the sale representative mentioned over the phone.
I was very satisfied with everyone and the process. We literally trusted him with everything we owned. This company was very professional from the sales person to the packers, movers and delivery people. Everything was packed perfectly and we had no damaged or breakage when we unpacked. Best of all, this high quality service was very reasonable priced.
Thank you national relocation for employing such an amazing employees and making all my moves so sorry free. I would certainly recommend this moving company to anyone who is moving to use national relocation.

We moved from north Miami beach Area to Detroit. Moving for me was very stressful for me and energy draining because of pricing and the dates and property always being damaged (Hence why me and my husband were going to load and unload ourselves) but all my heavy luggage i had on my shoulders and arguing with my husband all came to an end when i have been referred to National Relocation Solutions from my co-​worker.
Let me start by saying from my first conversation with Ryan who set up the move for me I was given customer service plus. No false promises. He just wanted to make sure he could give me an accurate fair price to beat the deal from other companies (which by the way sounded too good to be true) and has been with me every step of the way. He followed up with me throughout the process and dates.
Then on moving day we met his team and they loaded my house full of furniture and boxes on the truck, wrapping each item so carefully as if it was their own. They were polite, knowledgeable, professional and friendly which set us at ease.
I was somewhat still nervous of the move because its not just inside state move but different states anything could happen to my luggage. Possibly being late, an accident, missing boxes and furniture, but National Relocation Solutions keep records of every little detail. What has been loaded in the trucks before and during the move. Also at any given time i can contact the office to see where and how far the trucks have traveled. If there was any damage (which if it ever had the chance to from how delicate they were handling things) the office will talk you through and resolve the problem for you.
There is no question about it I am definitely a skeptic. From all the horror stories that I’ve heard about the moving industry and the research I did online We were very close to just renting our own truck and breaking our backs to load and unload it ourselves. The funny thing is We would not have save much money by doing it this way but I thought at least I would’ve known that I full control over my own move.
After speaking with a few representatives from different companies I was not impressed or convinced I should let a company and all my things but after speaking with Ryan decided to give it a shot and boy am I glad! Not only I get to travel safely with my family instead of in the truck but I’m sure I also saved on our chiropractor bill.
Moving is usually stressful but not with Ryan and his team! I was so glad i was referred to this company from my co-​worker which made my life waaaaaay easier and I feel like I got the best value i could have ever gotten.
They took pride in their profession and National Relocations Solutions are very fortunate to have them! I will use this company again in the future if i ever need.

***** (5 stars)
Dependable, Careful, and Polite
Being part of a military family has its ups, but a down side to it, we move relatively often. This time, because my wife had already been moved to his new station, we were going to use NRS moving services, the company suggested by the command and several of my friends (also military family). To be honest, when the family had chosen to use a moving company (instead of moving everything ourselves, like we had in the past), I was skeptical. I did not know how I felt about somebody else touching all of my personal belongings. This skepticism was soon proven misplaced.
On the phone, the receptionists was extremely polite and helpful. Sandra seemed to be very experienced in this field, because she walked me through every detail of my move, step by step. After we had discussed all of the logistics, a thorough price estimate was given based on items, and their estimated weights, miles traveled, and which truck we would be using. Of course the cost would be covered by the military, but it was still very convenient that they gave me a receipt of the transaction, and took the liberty of sending command the bill. They obviously had been working with military long enough to know how these moves work.
When the movers showed up at my front door, on the day of the move, they seemed like two very capable men. They were not in a hurry to get started, but they moved quickly, and they were very careful with all of our belongings. I watched as they wrapped, covered, and loaded all of the items that would be taken on the truck. After the two men were finished, they gave me the opportunity to inspect the truck myself. I didn’t because I trusted that they did a good job. I was given paperwork to sign (liability) and then we were on the road in minutes.
I drove the family SUV, and the men were behind me in the moving truck. If I had decided to drive separately or fly to destination, I was given a tracking number, the company’s insurance information, personal telephone numbers of the drivers, and a copy of our liability agreement. These were all very comforting to have. Despite these factors, I decided to stay with the crew. They were very understanding of the constant stops I had to make for gas, food, or children needing to use the restroom. The funny things is, this was all accounted into our primary time estimate. This company is very familiar with what it takes to move an entire family. We arrived within 3 hours of our estimated time of arrival.
On arrival, the movers seemed as if they had
not just driven from Minneapolis, Minnesota to Boca Raton, FL. They sprung out of the truck and began unpacking. In about as much time as it took them to pack, they unpacked and cleaned up our new home. I did not find any marks on my furniture, broken glass, or damaged electronics on final inspection. The command was informed of our arrival and successful relocation. This company literally did everything for us, and the estimate was spot on.
I will gladly refer anybody looking for a quality relocation service towards this moving company. This move was an example of experience and professionalism on every front. All of my needs were met, and all of my worries were disproven. If need be, I will definitely be using their services again. This was a very satisfying experience from a moving service. This is such a relief, especially when you hear so many scary stories from other people about their movers. Thanks NRS!

By far the worst experience I’ve ever had with a business. Do not use this long distance moving company.

I used your company to move my entire life from St. Louis to Miami. Being used to the U-​haul do-​it-​yourself-​in-​a-​smelly-​truck way of moving, I was a bit hesitant about the feasibility of a full service moving company. Now that I’m safely in Miami, I’d like to thank your company (and my good friend for the referral) for making my life 100 times easier. With all the energy I saved doing the move myself, I decided to write a review.
I did some research first before calling NRS. Aside from National Relocation, there are about a million other moving companies out there claiming to «take the hassle out of moving» at the «lowest price guaranteed». Considering I was going to have my whole life in someone else’s possession, I really wasn’t looking for the lowest price in fear that my valuables would end up in pieces in Miami. Reading about all the companies gets a bit overwhelming. Find a friend who has actually used a reputable moving company for the best advice.
I called NRS for a quote. I really wasn’t sure how it would be done, but the rep was kind and walked me through the «furniture list» I think they called it: Basically anything and everything that would be put on the truck. He stressed that I needed to include everything I’d be moving, as the final price would be based off the weight of my items. He even guessed the amount of boxes I’d probably pack based on my furniture list. I counted how many boxes the day of the move. He was pretty close! My «moving consultant» was polite and even shared my passion for soccer and Taco Bell. We felt more like friends by the end of the conversation, even though he turned out to be an Arsenal fan.
I was super nervous the day of my move. I received a call from Colin, my driver who informed me he would be there around 3pm and confirmed that I had all my boxes packed already — basically the only thing I had to worry about (not that I would want anyone touching/​packing my expensive computer equipment)… Colin answered a few last minute questions for me and I felt a little better (though still anxious-​which is very common for big moves) As a side note — Put all your valuables in your car for peace of mind. No matter how good the company, no one will care for your valuables quite like you.
Colin and another burly guy showed up and began confirming inventory and disassembling my furniture at a much faster rate than I ever could… I may consider hiring these guys the next time I get back from IKEA. All my boxes and furniture were carefully placed on their truck and we were off. I called Colin periodically to get his location. He answered every time and gave me his location and ETA.
The movers got to Miami a day after I did. I drive pretty fast so this wasn’t a surprise. When they arrived, we ran into the first major problem of the move — My new condo wouldn’t allow their huge truck close enough to unload my stuff. Colin said they would need a smaller truck to get everything close enough to carry it into the elevators. :TIP — Call your condo association first and see if a big moving truck will be a problem. Don’t make assumptions and hope for the best like I did!: My things were unloaded and placed in the rooms I requested. Even the furniture was reassembled! I offered to buy Colin and his quiet partner a drink (he barely spoke, but could lift more than an ox) They refused, saying they had another pickup up north and had to leave. I said goodbye, and had a beer or two on their behalf :)
All in all, the move went great. The price was a few hundred over the quoted amount, but that was really my fault. I didn’t mention a few large items hoping I’d save some money, and had to pay extra for the smaller moving truck at the end. I’ve noticed that most poor reviews on moving companies have to do with a higher price at the end. This is why I reiterate about being honest about what you’re moving to get the most accurate quote and save yourself some grief at the end.
Thanks NRS. If I ever decide to leave Miami, I know who to call.
4 stars — You’ll get the fifth star when you start hiring Manchester United fans :)

Moving is no easy task, especially when the trip is from new jersey to south florida. After calling around for several days for someone to assist my move I took a shot with these guys and thankfully everything went pretty smoothly.
Unless you know of someone by worth of mouth its hard to find someone to trust in moving all your valuables and belongings. National relocation solutions was definately helpful in every step of the way. From my first conversation with them and getting an estimate, they assured me everything would be taken care of.
They assured me if I had any fragile items those would be wrapped well and handled with care and told me I could track every move they were making. I went ahead and wrapped my own fragiles to avoid any problems come moving time and id recommend anyone else to do the same. Its not their stuff so how much do they really care about it?
They called ahead on the day of the pickup to let me know everything was on schedule, put me at a little ease. I tracked my things as they made their way to my new home and eventually everything made it back in one piece.
As far as pricing goes, it may be a little on the steeper side for some but it was definitely not worth taking a shortcut for someone who is in control of all my valuables.

Several weeks ago when my husband accepted a position in Southern California, we needed to find a moving company fast since it was a last minute decision. We had no idea what we were getting ourselves into by contacting National Relocation Solutions but we decided to give it a try. The gentleman I spoke with on the phone when scheduling my booking completely understood my situation and knew that I was at a crossroads since we had to move as soon as possible. After putting me on a brief hold, he came back to me with the best news possible! Not only was he so personable on the phone, but the one day they were able to squeeze us in just so happened to be the only day that we were available so it worked out perfectly!
The day of the move went very smoothly. I am pretty particular with people touching my stuff because I am always afraid that someone is going to break something so I was very pleased with the way the movers handled my belongings. They were so careful with everything and kept us in the loop with every item they were wrapping so we knew exactly how each item was wrapped. I just felt so comfortable with everything that I was completely speechless that these people were so considerate and nice. They were a lot of fun to be around also.
At one point in time throughout the day when they were packing up my 4 year old daughters room she started crying because she couldn’t understand why they were taking some of her stuff so they sat her down and told her exactly what was going on and she even got the opportunity to help them pack some of her own stuff which made her really happy!
Because we were moving from a big house to a small two bedroom apartment I was really worried about where all of our stuff was going to go. I was just a nervous wreck when we arrived to California before our furniture arrived so of course I was worried about things breaking during the trip. To my surprise not one thing broke. Not only were they so careful wrapping everything but they were so careful and meticulous unloading everything and making sure we were completely comfortable with where and how they were placing all of our items.
National Relocation Solutions made our transition so much easier and enjoyable and I would definitely recommend them!

I have had a couple experiences with different moving companies and National Relocation Solutions has been my favorite experience. One thing I would say is when moving that you really get what you pay for. It was definitely not the cheapest move, but it was well worth every penny. Everyone in the company were all very nice and really made me feel like they cared about my move and they wanted to help, and that is exactly what happened when the movers got to my home.
Besides the fact that the movers showed up later than the time that they promised me from the consultation. They were ready to work and did not want to stop until I had all of my belongings in the truck ready to move. The two gentleman loading my stuff were extremely professional and asked many questions which put my mind at ease about my goods.
The scariest thing I had to move was my extremely large mirror, this item was extremely fragile and very expensive. I witnessed the two gentleman package it into double wrapped bubble wrap and arrived the same perfect condition that it left in.
All of my goods did… I did not have any new markings on my furniture and was accounted for, as well as when arrived it was set back up for me to walk in to my new home.
The main office is extremely helpful and informative about the location of my goods. I could call at any time and they give me a pin point accurate location of the truck and told me an eta for arrival. I always had someone to call at all times. No matter what my calls were answered or I was always called back.
The goods arrived the time that they told me. There was one minor incident where the driver was stuck in traffic and could not make it the original time and they called me to ask me what time would work around my schedule… Very convenient and helpful in every aspect. Would definitely recommend to my friends and family for my next long distance move!

Company offered me $ 500 to remove the negative review from Unilocal.No thank you! I rather save others from the headache for that amount.