Alice R Shen, DDS

I have been going here for my daughters braces. Consultation was thorough, price is a little higher than other orthodontists but from our peers past experiences and end result, we understood why. So far the experience for us has been 5 stars. Please keep up the good work!

The receptionist is rude and the appointments are hard to come by in the afternoon. I have to pull my daughter out of school so often and miss work. Dr. Shen is good, but her receptionist Phyllis is not pleasant at all.

Dr. Shen is one of the best orthodontists in the country. Dr. Shen does a great job on my teeth and making sure everything is perfect. The office itself is actually pretty clean and nice.
I’ve actually had many friends come to Dr. Shen and they all provided me with extremely high remarks. She definitely deserves a five star rating!

My son, daughter, & I really like Dr. Shen as well as her staff. They are always so welcoming and always acknowledging us when we come in. She is very knowledgeable and explains in detail what she is going to do (whole process). Her office is very clean. I would highly recommend going to her.

Dr Shen was my orthodontist in middle school. Now I am being told by my current dentist that my jaw is permanently crooked because of her. Highly recommend you go somewhere else!

My children have been seeing Dr. Shen for treatment for five years now. Dr. Shen is very caring and gentle, and is always happy to answer questions about anything. We have referred several friends to her practice, and they are pleased with Dr. Shen, as well. At the front desk, Phyllis is always helpful and quite knowledgeable – she is able to answer just about any question you might have. I have so many friends who end up being uncomfortable or unhappy with their choice of orthodontist, and I am happy to say that we have never regretted trusting Dr. Shen with our childrens’ orthodontic needs.

Dr. Alice Shen is one of the better orthodontists who are I’ve been her patient for quite some time now and I’m very pleased with my experience with her.
She remembers my name and my history, so I feel comfortable around this doctor who gives me great care. She was very attentive with my tolerance for pain every time I came into the office for the monthly check up. In fact, she has never forgotten who I was in all my time that I’ve been here.
I don’t regret getting braces at all. The process involved some pain which is, of course, expected. But the experience definitely could have been so much worse with a doctor who simply wanted to get through his or her job as fast as possible. Dr. Shen takes the time to talk to her patients and I’m really glad that she does.
Also, if you’re looking to get braces, get them. They’ll help you so much in life because a lot of things are based on appearances now. Definitely one of the best investments in my life.

I’ve been a patient for around 5 years, a little more than I would’ve liked it to be, but they got the job done. The staff members were pretty friendly, and the front desk receptionist was always assisting people and getting the job done. They seemed to know what they were doing. The only concern i had was their hours, did not really fit my schedule considering they are not open on weekends. I am pretty satisfied with my overall experience.

My friend recommand me to be here and all in all is satification. I recommand as well.

Recently one of my friends was asking if I knew any orthodontist that I would recommend; I immediately told her about Dr. Shen. Since I use Unilocal so much, it reminded me to share my thoughts about Dr. Shen on Unilocal.
My daughters have been patient’s of Dr. Shen for about a year now and we are more than happy that we had chosen her as my daughters’ orthodontist. It is important that you choose a doctor that you will be comfortable with, because the process is approximately a 2 year process (depending on needs of your teeth) and one that needs a monthly visit. Dr. Shen is very caring, gentle and experienced. Already I have seen improvements in my daughters’ teeth. There has been a dramatic difference and the teeth are coming into alignment. Her staff are all very nice, especially the front desk lady who is very helpful when in comes to scheduling appointments.
Below is my score for the experience, with 1 being the worst and 5 being the best.
Dr.‘s Expertise 5
Overall Experience 5
Friendly Staff 5
I would highly recommend Dr. Shen to family and friends.

Dr. Shen is an outstanding orthodontist! My husband and I were pleased with her from our first meeting… six years ago. We have completed treatment with our oldest daughter and our second daughter is still being treated by Dr. Shen.
Dr. Shen treats her patients with care and understanding. My daughters love her. Below please find my oldest daughters thoughts on Dr. Shen;
«I remember the first time I went to Dr. Shen’s office in third grade to get braces. All the staff made me feel at ease, since they were all so friendly. Dr. Shen is very kind and always is very warm and welcoming. I will always be so grateful that I got my braces when I did, and now that I have my braces off, I am constantly getting complements on how beautiful my teeth look and how great my smile is now. I have been going to Dr. Shen’s office for over five years now, and I will always be so appreciative that she is my orthodontist. I am so glad that Dr. Shen was recommended to my family.»

RUN!
She is NOT a very welcoming Dr that is willing to answer your questions. A few parents and I have all gone to her for a consultation and she is a SELLER. Smiles and all. But when you find other friends that have started or are stuck with her they are all saying the same thing. She DOESN’T know how to talk and answer your questions. She is PUT OFF by them. But wasn’t in the selling phase!
I found the exact same to be true.
So we ran.
We saw her roll her eyes at a pre-​teen that asked her a question and a staff member did the same back. The teen was upset.
So we decided to go elsewhere as have other friends.
There are to many orthos around willing to speak to you polite after you have signed a contract then be such a rude Dr and be bothered by questions for something as important as your childs smile. I dont need a Dr knocking my kids self esteem and be so rude when you ask a question.
After all that is what SHE is getting PAID for.
Find somebody that is respectful all the way around once they have your money!

Dr. Shen was recommended by my childs regular dentist. I took my son to the office March of 2007 when he was 9. He had an under bite to try and correct. Dr. Shen was very informative and helpful. Thank goodness we went ahead with treatment. My sons under bite has been corrected and he now is in his second year of braces to insure he has straight and healthy teeth for a lifetime.
I want to also add how friendly the staff is there. They always make my son and I feel welcome and he has never been worried about seeing the orthodontist like some kids are.
We have never waited more then 5 minutes past our appointment to be seen.
I would recommend Dr. Shen to all Unilocal users. You won’t be disappointed.