Scott Liang, MD

Scotts manager of office is tacky rude. And does not know the difference between insurancees, as well as tgey don’t follow protacal. They assume everything and never try to determine what is correct, and will hang up on you in a heartbeat, then say their phones weren’t working when you call them from a different number. Very unprofessional. I have heard great things about the Dr. However his staff is driving a nail in his coffin.

Dr. Liang treats my husband and my adult 21 year old sons with autism. The family is treated with grace and respect by he and his office staff. Very pleased with my family’s treatment.

After years of nudging by my wife, I finally started seeing Dr. Liang about 2 years ago just for routine check-​ups. He makes sure I’m up to date with immunizations, helps me monitor my weight, etc. We enjoy talking about family and sports. His office staff are friendly and helpful. I would recommend Dr. Liang to anyone needing a primary doctor.

My wife and I have been seeing Dr. Liang for about 7 years now. He is fantastic. He found an alarming medical condition that my wife had that we never would have known about. He always takes his time with appointments and asks good questions. He also has referred me to other wonderful specialists that I continue to see. I drive from Orange County to see him because we moved and it’s worth it.

DO NOT… waste your time with this useless quack. Not only is he incompetant, his office manager Jean is rude, unprofessional and lies. These people have no compassion for genuinely sick patients and are just looking to over charge your insurance as much as possible for what they consider treatment. Both my wife and I were patients up until discovering their scam. The worst part was Liang couldn’t even diagnose what was wrong with me. He ended up referring me to another doctor in Arcadia whom was able to diagnose my pain as a simple infection that was cured by antibiotics in a couple weeks. Liang still charged me as if he did all the «heavy lifting». Then my wife was scheduled for a out patient surgery at another center but needed an EKG. She arrived at the appointment only to be told by the lying Jean that the surgery center had rescheduled the surgery for a later date and could not perform the EKG. We were sent home and still charged a $ 30 co pay. Jean also said our insurance was no longer valid. We checked with the insurance the next day and all was fine. We also confirmed with the surgery center the next day and confirmed the surgery date was never changed. In the end, Jean lied on both just to extort another $ 30 co pay out of us. We later found out the doctor was late returning from his daily 3 hour lunch. Jean was covering for him. When we went back to get a refund, Jean was extremely rude and refused to refund. That’s when we demanded our med records and vowed never to waste our time or money with this shyster.

JEAN is in charge of bill and Erica works in the front desk. I called them for my first visit. I gave them my insurance ID and all the information they required, 5 hrs. later, they told me my insurance is under Obama care and they don’t take this insurance, then I called my insurance agent who told me I have a PPO plan, it isn’t Obama care. I talked to Erica again the second day, she checked and Jean checked and claimed I am under Obama care, so I gave Dr. Liang office number to my insurance agent to call them, later I call Dr. Liang office again and told to a third staff there, she checked my insurance info. online and told me that they accept my insurance, I amn’t under Obama care. Both Jean and Erica waste so many hrs. of mine time because of their careless attitude toward a new patient. Now things get straightened, but I decide to visit another Dr. instead due to all the hassles.

I have been a patient for 2 years now, and I truly love this office. Dr is very thorough and his staff is great and accommodating.

My bf made an appt and we even came early to fill out the necessary ‘new pt’ paperwork and we still had to wait to be seen. Finally after being brought into the room, the doctor only spoke to him for a short time roughly 5 – 10 minutes, WE had already provided the labwork that was done for him, so there wasn’t much he did. Got the bill, its not so much the amount itself but the ACTUAL charge to the plan over 200 dollars for a routine/​new pt office visit? that’s just insane. Also when we asked him a general question about a rash my bf had on his arm, he states to ask his dermatologist and to let him know what she said, what kind of professionalism is that? We will not be seeing him again

Dr. Scott Liang has been my primary doctor for over 6 years. He recently changed office locations. I receive an exorbitant bill, and come to find out after 6 years, I’m being charged as a «new» patient because he moved. I find this unethical and disloyal. I shared my feelings with the office billing clerk, and there was no room for negotiation. I’m saddened and extremely disappointed.