It’s meh, okay, except for when the guy upstairs flooded my unit and they called me, and I spent 6 hours in the heat of summer hauling everything out and cleaning up the mess with only a token bit of help(they let me use a shop vac for a few minutes to suck the water up). But what really fries me is they ripped me off for almost 3 years on their probably phony«insurance» to the tune of an extra $ 300. I didn’t need it, my renter’s insurance covers my locker, and I declined theirs because it did. I did that for around 10 years. Then almost 3 years ago I got mailed notices to the tune that it was mandatory, and it was always added on my bill. I said I had insurance and didn’t WANT theirs! But I had to come in and sign papers to prove I had insurance, yada yada. I did that already but apparently they were going to bend me over monthly because now it was clearly MANDATORY that I take their«insurance». Prices keep going up on top of that BS and I can’t justify the expense anymore. Now that I have called again to question the insurance add on, looking for a way to reduce the monthly expense because of the latest $ 10 a month increase, I’m told«Oh well you can come in with proof that you’re covered and sign a form».This is plain bull because everyone should be able to sign a waiver if they don’t want coverage, so it has to just be a scam that’s lining corporate pockets. I’m a hour away and they can’t email or mail me a form? No, I *have to come in with proof and sign in person*! They know that people don’t want to take an hour or two off work and spend the time and gas to get there during office hours, and that by making it really difficult they’ll keep getting their little monthly«bonus». What does that add up to on how many lockers at $ 10 a month? What a con! Do NOT plan on storing anything long term at one of these places, just sell the crap and move on. The price will just keep going up, and It’s all just going to rot in the heat because nothing is climate controlled here, and you could have bought it all again by the time you get it all back out, RUINED.