Aaron Plumbing & Heating Company

Buyer beware for the following reasons:
— Poor communication
— Poor customer service (didn’t take responsibility for their work after the job was done and paid for).
— They overcharged far more than the bill (not the estimate).
In this case we didn’t get what we paid for.

After reading the other reviews, I’m wondering if I hired the same company.
Aaron Plumbing & Heating is the only plumbing and heating company that actually returned my call and showed up to give me an estimate. I needed a radiator moved in my kitchen, and they came right away even though it isn’t exactly an urgent matter. They were checking around in the basement for the pipes, and discovered that our boiler was about to go if a pipe wasn’t replaced. They said they could repair both for an incredibly reasonable price, and I hired them immediately.
On the day of the service, they showed up exactly when they said they would, and even bought extra trash bags so we didn’t have to clean ANYTHING after they left. Plus, they played with my dogs (who usually don’t like strangers) and helped me move things around in the basement so they didn’t get covered in dust.
They completed the job in just a few hours, and checked our leaking fridge so we didn’t have to call an appliance repair company. They also told us how to avoid re-​flooring the kitchen after the work was done. I’d be down a few grand (and a fridge and kitchen floor) if it weren’t for them.
I cannot recommend them highly enough. I am so, so grateful I found them online and didn’t read the negative reviews. If you’re looking for great service, great prices, and the kindest repairmen in the heating/​plumbing business, hire Aaron Plumbing & Heating. You won’t regret it!!!

Just called them to try to resolve a leaking ceiling in our office. Was hung up on without a greeting. Called immediately back to make sure it wasn’t an accidental hang-​up and hung up again without greeting.

Called for emergency service after heat went out at night.
They claim 24 hour service. I left a message at 10 pm, but they never returned my call even the next day when they claim to have normal business hours beginning at 6am 7 days a week.
Luckily the pipes didn’t freeze but the house temp dropped to below 40.
Don’t trust them they are not reliable.