Best Buy Auto, Inc

This place rocks and gives a great handshake experience! With them, their word is gold, and that means a lot. I did all my business from Seattle in checking out and committing to a low-​miles 2011 Golf for my son from Best Buy until I picked it up. I had checked all over the US on
and Best Buy had the best value. From the moment I first called, Haidee and Ali worked together to communicate promptly, professionally and patiently by phone and e-​mail and send professional looking documentation that clearly showed all the costs. They delivered and picked up the car for an inspection at Hiley VW at no additional charge (I paid inspection, or course). I flew down to DFW and they met me outside baggage claim. The car was immaculately detailed and had almost a full tank of gas. They made the final paperwork easy and got me out on the road with the car in less than an hour. Thanks, Ali and Haidee, so much for making it so easy!

Thank you, Best Buy for the new car! Happy with my purchase and they mailed me my plates and registration quick which was very convenient for me. Car has been running great so far. Only thing I would change is for me to drive off the lot with a full gas tank and I asked for the oil change light to be turned off which was still on upon my arrival. Other than that service was fine and got what I wanted at a great price. Would return due to the simplicity of the deal. Did not feel pushed to buy anything which I appreciated as well. Thanks again, Best Buy Auto! !

Very unprofessional, they could careless about the customer/​customer experience, not willing to run numbers, difficult to understand, they made me feel like I was taking up their time.