Charles S Lefton, MD – OrthoVirginia

I like Dr. Lefton a lot. He is very thorough and attentive to his patients’ needs. So he gets the additional two stars in my review.
However this review is really about the people working at the front desk and the check-​out desk in the 1635 N. George Mason drive, Arlington office. You have to be careful if you catch them on a bad day. My first visit in this office was a couple of months ago. That time, one of the receptionists was being rude. I understand she might have been overwhelmed and short staffed so inlet that go.
Yesterday I had to visit the office again. Everything was going well up until I was at the checkout counter. STAY AWAY from the lady called Sharnay (or however you spell it). She is quite rude and nasty; quite dismissive and short. I don’t understand people who work in customer service and are rude. I won’t go through all that was said. Lady, if you don’t like your job… get a new one! If you’re having a bad day, Don’t take it out on PATIENTS! You are there to provide a service and answer all the bloody questions customers have. Got it?!