Cooper Pit Stop

We’ve used the Pit Stop services for our cars for years, and they always treat us fairly, do the work quickly, and are honest about what needs to be done. They have, in fact, turned down payment on some tiny fixes they’ve done for us in the past, and what they do charge are reasonable rates. Usually my husband takes the cars in, but last time I did it and they were great. My dad was a mechanic, so I knew exactly what they were talking about when they told me what was wrong with my Jeep, treated me respectfully and got my repairs done fast, with no appointment. I highly recommend Blake and the staff. They are great guys.

Very pleased with the work they did and lovely costumer service provided by Blake by reducing the labor and giving a discount

What a rare occasion to be able to walk into a place have them promise you a deadline and actually meet that deadline. This location I stopped on a whim to update my registration smog certificate. I mentioned that I only had 30 to 40 minutes to get things done and noted that they had several cars in the lot. The gentleman took me in right away was professional courteous and extremely kind as I had recently broken my foot and it was a struggle to get around. This was a great example of putting service back in a service station, and clearly demonstrated a level of pride in assisting people with their service needs.
Of course it didn’t hurt that my car did pass, and I was in and out in under 20 flat. The cost was spot on, solid recommendation for this location.

WARNING!!! WARNING!!! Do not take your car here for inspection, they will rig the result so that you WILL FAIL the inspection report. Most common fail will be the the evaporative emissions system. I took my car here June 1, 2015. I usually like to watch when someone is working on my car, but strangely a guy who work inside the office, think his name is Nigel, insist I sit inside the office where it’s nice and cool. He said it would only take about 10 mins. It took about 25mns when he finally came into the office. He told me there was a small leak somewhere in the the evaporative emissions system. It would cost $ 200. I told him my car had never fail and only has about 80 thousand miles. I got a suspicious and bad vibe from his nervous behavior. He told me I had 15 days for him to fix the problem and retest for free during that time frame. My gut feeling told me he somehow tamper with my car, so I immediately went to another inspection shop a mile north of cooper from his shop. When the guy hook up the analysis machine to my car, he told me someone reset the computer data. He said to just drive it for 60 to 100 miles and bring it back. One week later I came back and sure enough it pass. Here’s the interesting part, I stood there and watch the guy inspect, never telling him what happen to the car. Once the data was link to DMV, the DMV sent a report I had a Fail inspection last week. I told him the story and he shook his head and felt sorry for me. He said mostly likely the corrupt auto shop was still using the old software to inspect my car. It was easy to manipulate the data because you have to input all data manually on the old software and this is the reason for the current DMV software which does all reading automactically to prevent tampering. I immediately went back to the corrupt shop, told them what I dd and demand a refund. They refused and justified it by the sign that states «Pass or fail payment due» on the office door. This is the really sad part, an old man and a little girl just got their car inspected while I was there. I was at a distance but could see the old man shaking his head bewilder while Nigel was giving him BS inspection report. I went up to the old man as he was driving off and said «I bet you Fail inspection and it was due to the evaporative emissions system.» Bingo he nodded. I told him to drive about 80miles and come back to this shop to re-​inspect since it’s free and stand there and watch him. If it still fail go to another inspection shop that looks clean and reputable.

Great service at highly competitive rates! I called and spoke to Larry the manager at 10am to tell him that my trucks front wheel felt like it was going to fall off. He told me to bring it in asap and he would have it repaired immediately. I had warped rotor, cracked brake pad, and bent wheel hub. I figured I would have my truck in the shop for a couple days at least but my truck was back on the road within 2 hours running as good as when I first bought it. I will use them any time I have car problems and highly recommend to anyone looking for honest mechanic work.

Horrible, horrible, horrible. My oil change took forever (hour and 15 mins). Then a month later I noticed oil all over my driveway and garage and realized I had a massive oil leak. I had to have my car towed to the dealership and they sent me pictures of the wrong size oil filter that had been crammed into my engine to the point that it had creases in it. When I picked it up from the dealership, they charged me $ 10 less for their premium oil change (including car wash) than the groupon price for the bad oil job at Cooper Pit Stop. Don’t waste your time or money at this place.

Don’t take your car here. They will try to rob you. If you tell them u don’t want them to do what they recommended for their price, they will ask you «how much you got?» I talked to two of them and they both asked that. Also I came in for a few oil drip just here and there. I can drive it for a month without having to refill. Now after a day it dripped half a gallon. Also I saw my oil dipstick still up when I checked it. I would have done this myself except I didn’t have the tools to reach one bolt. He tried to tell me it’s leaking from the filter area and was confident about it. I had to show him where it was leaking from because I already tested it to find out.
Also he said he will fix the front breaks to stop the squeaking for $ 99. Told him no that’s too much. He asked how much you got? Lol. Then he offered $ 75 for everything. Everything meaning, the break pads, machining the rotors, and the labor. Nope. I should have asked clearly. It was actually $ 90 for just break pads and they said I need to buy new rotors. WTF??? I was pissed.
I was observing them as they worked and they were very clumsy. I had a gut feeling when I saw that. One guy got in a silver Mercedes and pealed out and pulled up to the garage really fast and ran over an oil container filled with used oil. He was always on his cell too. Another guy kept tripping over the tools. Another guy was pushing a cart filled with tools and the tools fell off the cart. DO NOT COME HERE. Not even for inspection. They will say this is wrong and needs to be fixed if u want to pass inspection. The guy said i had a weak battery. Really? its brand new. Brand new as in last week brand new. He said my car should have started up. It would have if he left his foot on the breaks while pushing the start button. The fool took his foot off before it started. WARNING!!! I WARNED YOU!!!
— – UPDATE — —
I did my own repair and I realized the reason why it leaked was because the fool covered one of the bolt holes with the silicon gel so he couldn’t screw it on. He put that bolt at a place that didn’t need it. Seriously? If you want it done right, do it yourself or take it elsewhere.