I U Nails

My friends and I came here on a Sunday evening with appointments, although we probably didn’t need to because it was pretty empty. We all got classic mani/​pedis and were very pleased!
Jamie was very attentive and really took her time. I am very happy with how it came out. It’s a little pricey at $ 45 for a classic mani/​pedi, but I’d go back!

Easily the worst experience I’ve ever had at a nail place. Let me count the ways…
1. This was my first time here… I arrived and said that I’m the person with the 1PM appointment for two pedicures. The place was empty with the exception of one lady getting a manicure. One of the technicians seemed annoyed that I was there and motioned for me to pick a color from the wall. I did so, and wait for her because I thought that just sitting down at whatever station I wanted would be rude. Annoyed again, she tells my boyfriend (he was sweet enough to be willing to try a pedicure with me haha) and me to take a seat.
2. I’m thinking she may be having a bad day so I try to keep a positive attitude. With a smile, I tell her that I don’t like my cuticles clipped. I push my cuticles back quite often in the shower so clipping them is unnecessary, and the clipping usually results in splitting of my cuticle. She acknowledges and says she won’t clip them. While my feet are soaking, I turn my head to talk to my boyfriend. I glance back and realize she’s cutting my cuticle!!! I bend over and remind her that I’d prefer to not get them clipped. Annoyed again, she puts the cuticle clipper down. Only to pick them up 30 seconds later when I turn back to talk to my boyfriend… At this point I’m beyond livid because I’ve asked you politely twice to not cut my cuticles and you do as you please any way. So disrespectful.
3. The young lady who was doing my boyfriend’s pedicure did the laziest job possible. As a man that doesn’t care about his feet, he had some dry skin that I hoped she’d scrub off. NOT. She soaked them and lightly brushed them. Leaving just as much dead skin on his feet as he came in with. I know my boyfriend’s feet are larger than the average customer’s feet, but I was fully prepared to compensate her for her hard word (if she had chose to do a good job) with a generous tip. My boyfriend didn’t get polish or anything so I feel like I paid her 30 $ to simply soak his feet and clip his toe nails. My poor boyfriend even innocently said to me «I thought at these places they’re suppose to get the dead skin off»… I exfoliate my feet regularly so I didn’t have any dead skin, but even all of the other procedures throughout the pedicure were lazy. For instance, she clipped my nails, but did not file them until I asked.
4. Twice throughout my pedicure, my technician got up to do miscellaneous things around the shop. At one point she got up to straighten up a few things. Then she got up to go over to the cash register area and read over some paperwork. What the devil? Um helloooooo… She could of at least said «Excuse me while I step away for a moment». She just got up and walked off twice.
5. A kid that belonged to one of the technicians was in there running around and yelling while she «played worker». I love kids and everything, but it just wasn’t relaxing.
6. When I requested that the lady not cut my cuticles for the second time, she starts talking crap about me in her native language to the technician next to her. Of course I couldn’t tell exactly what they were saying, but I could tell because they both kept snickering and glancing up to my boyfriend and me.
The only time the lady was pleasant was when it was time for me to hand over the cash. She was all smiles and love then, but I regret to say that this was the first time in my life that I did not give someone a tip :(I had decided to try this place because I was tired of Pearl River being so packed (and last time I went there I ended up with an infected toe), but this place was even worse. I should have known something was wrong when they were completely empty at 1 on a Saturday morning. Please do yourself a favor and stay away.

I wanyed to love this place because it’s literally right across the street from where i work and would be oh so easy to get my pedi on my lunch break but… ‘Donna’ gave me one of the laziest pedicures I’ve ever had! She barely looked at me, didn’t attend to my corns, didn’t clean under my toe nails, smacked her gum, and cut my big toe nails dramatically uneven. I’m literally sitting in the pedicure chair now so I can’t even comment on how she paints just yet. She just finished cleaning the bowl with me still sitting her and the chairs are super close so… that was awkward (her hair is touching my leg… weird).
I don’t want to make a fuss because there’s alot of people here but you can guarantee I won’t be back. *sigh* I really wanted this place to work out.
Oh yeah… the one star is for the nice pedicure chairs.
****Update: After she painted my feet****
The polish wasn’t perfect and yes I expect the polish to be perfect. I asked her to clean it up but she just played around trying to fix it and I just said nevermind. I did actually tell the other technician about my displeasure and that I won’t be back. She asked me to try them again and that she and the other techs are better than ‘Donna’…so tell me why you have her working here then??? Geez people!!!
Bottom line: No I will not be back to try anyone else.

I came here when my normal spot was very crowded and had a long wait. They were able to get me in right away, and the service was good. They have a nice selection of colors, and the salon has a spa-​like ambiance. They didn’t use a razor on my feet, which I really need — so I may not come here often.

I (heart symbol) U Nails has a strange name, but I’ve become disillusioned with Pearl River, and I can’t always get to my favorite in Del Ray, so I decided to not hold it against them. One Saturday, I popped in here. They open early (9:00 a.m. on a Saturday!). They do great work, but are pricey. My pedicure with big toe design cost over $ 40, which is ridiculous. And while I don’t remember the other pricing, I remember thinking that it was high.
There’s lots of color options, both in OPI, Essie, and other brands. My pedicure was fantastic. It was long and they use hot stones and the razor. The massage was good, as well. Perfectly applied polish and nice nail art topped of the experience. Be sure to bring a photo of the nail art that you want, as this is not a specialty.
Staff was very nice, and I wish I remembered my tech’s name. Anna (the owner) did my nail art. While I probably won’t frequent this place due to pricing, it’s good to remember it if I need it.

I came to I love u nails after waiting at another nearby salon for over an hour, on a Tuesday afternoon. I love u sat me down right away and were very accommodating.
The facility is extremely clean and offers competitive prices. My gel mani and pedi was $ 65.
I will definitely be returning to this salon

Clean, quiet, lovely people, nice selection of colors, beautiful manicure, reasonable price.

I’m not from the area. I came here on the whim to fill in my gel set. For starters, the nail tech took forever to remove my gel from my acrylics because instead of using a gel she filed it off (45 mins +). After going through that long process of removal. She does my fill in with a different type of liquid than what I normally get. I tell her I have acrylic but she states that I have something different. I could barely understand her but by the time she finished. She charged me $ 60 total. 35 for a fill-​in and another 25 for the gel polish. I never heard of such a thing. While my nails look nice… I will not be returning. That was a robbery

The salon is called I (heart) U Nails and is at the same location where Bella Nails used to be. Anyway I went in today and had a wonderful experience. My gel mani came out gorgeous and my pedicure was great as well. $ 65 for the combo which is reasonable for the area. They even include paraffin treatment for your feet and a hot stone leg massage. Helen and Jaimie were my techs and both were kind and detail oriented. I will be going back. Thanks again ladies!

I recently saw a new nail salon opened under Randolph Tower, and decided to give this place a try, and this place is definitely one of the top nail salons I’ve been to. They did have new pedicure chairs that were superb and staff were nice and knew what they were doing. I would go back to this place again and again.