Martin Locksmith

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My son lost his car keys on 12÷22÷15. I contacted Aaron’s Locksmith and he quoted me $ 185.00 for the high security Honda key with the service call, but said that he would not be to make it until the next day. I then contacted Martin Locksmith and spoke with Steve. He said that he would match Aaron’s price and be able to come out that night. Steve said that he did not have the high security key in stock but had the regular key. He said that he would do the high security key and regular key for a total of $ 285.00 and that he would order the high security key and that once he received it that he would have someone come back out to cut it. He sent a contracted locksmith, Calvin. Calvin stayed for about 15 minutes and then said that he had another call, but return the next day. On 12/​23/​2015, Calvin called me and advised me that the job was complete and to contact Steve to make the $ 285.00 payment. I contacted Steve, who then told me to call Tia at the office. I called Tia and she processed the payment for $ 285.00. I did not hear from Martin Locksmith in reference to the high security key that Steve was supposed to order, therefore, I contacted their offices. I was then told that the $ 285.00 was for the plain key. I advised Martin about our phone conversation. He said that he didn’t remember our conversation. He said that he would have Calvin, the contracted locksmith, contact me. Calvin called me and said that he had to repair the ignition clip, and the charge was $ 185.00. I advised him that I spoke with Steve initially and was quoted $ 285.00 for both keys. I was never advised that the ignition needed a clip to be repaired nor did I authorize my credit card to be charged for it. He then said that Steve never mentioned an additional key. I then spoke with Tia the office manager. She said that she was confused and really didn’t know what was going on. I explained everything. She then called me back and said that I could purchase the high security key for $ 100.00. I advised her that I would not pay an additional $ 100. I simply wanted what I paid for, and she declined. I am disputing $ 185.00 of the charge with my credit card company.

Locked my keys in my trunk like an idiot. They were quick, courteous, and reasonably priced. They didn’t leave a scratch on my car. I definitely recommend them!

I wish I could leave a stellar review like the others. I called to see if I can get a door open. It did not need to be fixed. But they said wait until tomorrow so they can fix it. I repeated I just needed the door to be open — that’s it. They then said, again, to wait until tomorrow so they don’t have to make two trips. I then said I’ll call someone else to simply open my door. They said «OK, sorry.» So I called someone else to open my door.

Fast, courteous and very reasonable. Re-​keyed the house locks and added a new slam lock. I’m happy to have a good locksmith in the neighborhood.

I needed to have locks on my house re-​keyed. Called 3 places for pricing and settled on Martin, not only for price but for reviews. They were very easy working with my schedule (home after 4pm). Tech was friendly enough and efficient. Pricing fair, would recommend giving them a try…

Best place I know of to get keys made. They’ve NEVER made a bad key. I use them a lot to make smaller, locker type keys for business use. They always have the blanks, and when I walk in, someone is always there and quick to wait on me.
Lots of theme keys available if you want something different. I understand they do car remote programming as well. Have an assortment of new and used safes for sale also. Lots of lock options for doors, windows, all sorts of stuff.
Usually just get keys. Prices have always seemed reasonable. Last visit I believe I had fourteen keys made, seven sets. All worked flawless, and the total cost was $ 21+. Great value. They also do service calls.

Had to have new keys made for the minivan. The price here is much more reasonable than the dealership. Martin Locksmith special ordered the keys (only took a couple days for delivery). We accidently ordered a key model with less functionality (it didn’t open the rear lift-​gate). After the locksmith ordered the keys, cut the keys, and reprogrammed all the keys, I had to call and say that somehow we ordered the wrong keys and we really want keys with all functions.
Ordering the wrong keys was probably my fault, but a longer dialog in the ordering process may have helped (who would guess that a given make, model, trim level and year would have more than one choice). I called and talked to the owner, who was very polite and helpful in our discussion. I asked to pay his cost for two new keys, and also asked that they cut and program the keys for free. Martin Locksmith agreed, and politely followed through with their end of the deal.
I really appreciate the way they do business and their willingness to work with me. I’ll definitely be a return customer.

They do all my lock changing business on my rental homes. They know what they are doing and don’t over charge. Also they are very prompt in getting the locks changed.

I’m a landlord, and since I’m using a management company for a property in TX… have to abide by all these strange ass rules regarding security for the property. Was notified that I had to install a standard deadbolt, as well as a «landlord lock-​out» aka a single sided deadbolt, as well as a pin lock… all so my property’s compliant.
Called A-​1 Lock & Key, and was quoted some ridiculous prices. Since Martin & Sons was recommended by my Mgmt Co, they were my next call. Was told that they could have someone out same day, between 12:30 and 3:30. Cool beans, I thought. I get a call from Burt saying their tech is on his way, should be at my house in 15 mins. 7 mins later, he calls me back to say that the previous tech was called back to the job he just left, and since it’s late in the day, they’ll have to reschedule me for the following morning.
Having never dealt with them before, I expected the worst… then was pleasantly surprised. Phone call at 8:30am, tech arrival at just after 9am, and after a quick assessment of the job… found that he needed a «charlie bar» from the shop, because my sliding door didn’t have enough space for a pin lock. Tech comes back, explains in detail everything he’s doing while working, and shoots the shit with me after all necessary explanation has been given. Reasonably priced, friendly service, and the tech I had went the extra mile. Small gesture, but he offered to switch out the gold colored single sided deadbolt I’d purchased @ Lowes, for a nickel colored one he had in his truck, so that my hardware would all match. Trip fee, 2 deadbolts installed, charlie bar, and labor…$ 109.37. No complaints, and will keep them in my vendor list!