O’reilly Auto Parts

Nothing like driving 200 miles and then have your car battery light come on :-(
I was able to get the car to an auto supply that could check the battery and charging system and they confirmed my suspicions that the alternator’s voltage regulator was outputting too low a voltage. I remembered buying the alternator from O’Reilly’s back home so I went over there. They took my phone number and confirmed my purchase and warranty status. They did require the alternator be tested on their bench tester so I popped it out and took it over to the Matlock store. In less than 25 minutes I was driving back to my in-​laws’ house with a no-​cost replacement for my old unit. It went in without trouble and my wife and car are happy. Vacation saved! Here we come State Fair of Texas!

Once again O’Reilly’s goes above and beyond with customer service and part knowledge!
Chuck was able to find a carburetor kit out of the wild blue using only what basic minimal information I had on an unknown carb. The location never fails to amaze with whats in stock and the real pros of the industry they hire.
Thanks again to Chuck and O’Reilly’s for saving my bacon for the hundredth time! You guys rock!

The store I was at is not listed. I worked at Cooper street and Sublet store for 1.5 years. When I had to leave for a better job, and was unable to give a full 2 weeks notice, they refused to pay my accrued vacation pay. Said it was company policy. Have submitted a written request for a copy of that policy, but have not received a response. I consider the Corporate greed is excessive and will no longer shop there. The foul taste of a bad experience lingers for long after the experience. My recommendation is don’t work or shop at Oreilly auto parts. If you are a current employee and plan on leaving, take your vacation, get your pay, cash your check and don’t return.