Parc Rosslyn Apartments

The new management is truly disappointing. My roommate and I loved this building when we first moved and as soon as the new management took over, it all went to hell. They nickel and dime you for just about everything you can imagine. We used to be able to rent the Community Room on the 15^th floor with just a $ 500 refundable deposit… now you have the $ 500 refundable deposit, a $ 50 non-​refundable deposit, and an absurd CLEANING CHECKLIST that includes vacuuming and wiping down mirrors. Insane. Every time my friends and I have rented it out, we always left it clean and tidy. No need to have us cleaning the floors with a toothbrush and then charge us on top of it.
We also used to get emails when receiving a package. You’d be right to guess they no longer do that either. In the beginning they said we’d be getting that back and we’ve been waiting since November. They leave little green keys in your mailbox which is better than nothing but not nearly as convenient as getting an email.
I’m also not sure what has been happening with the employees because it does not feel like they can keep the front desk staffed. I only recognize a few people and other than that, it’s a new face every week and then he/​she disappears. The leasing office also seems quite disorganized. The process we were put through for resigning the lease this year was an absolute nightmare. Every person we spoke to gave us a different answer until we had to demand to speak with management. I believe the hours there are now 10 – 5:30/6 which is also a bit strange seeing as not many people would ever be home during those hours.
Don’t even talk about allowing guests in the building. You’d think this was The White House with the security. Never have I ever had such a hard time having my friends over. I appreciate being cautious and safe but can’t we just buzz people up? Or some other solution.
Last complaint (I think.) is how we have to pay the rent. They actually CHARGE YOU for setting up recurring payments online. I laughed when I first read that. You basically have to write a check every month and if you are late, it’s a whopping $ 100.00 without warning.
One of the main reasons we stay is because of the view (which we are now losing thanks for construction next door) and the pool. I’m afraid to see what pool policies they put in pace for this year are…

Great views and as a resident I really enjoy the front desk staff. Parking is easy too.

I’ve been living at Parc Rosslyn a little less than a year and I’m quite happy with the place. The building is well maintained and clean. The apartments feature floor to ceiling windows and my kitchen is rather large for what you’d normally find. I saw someone complain about the windows – making the apartment hot/​cold depending on the weather. I have experienced this issue in summer with the living room being hotter, but I don’t think it’s due to inefficient windows (there is a wall of windows in our living room). When we shut the blinds it seems to remedy the situation so I think it’s just from the hot sun beaming in. I have never experienced the apartment being unnaturally cold in the winter… which is also why I don’t think these complaints are due to inefficient windows.
The concierge service is nice– they collect packages, mail things for you and also take your dry cleaning. I’ve seen in other reviews where people complain about the concierge not being there when you need something – which has happened to me a few times and I just wait until they come back… hasn’t ever been much longer than 5 minutes but it is a mild annoyance. The gym is adequate for cardio and weight lifting and the rooftop pool is an awesome amenity. I have hosted parties in the club room which sports a gorgeous, unobstructed view of the DC monuments and you can rent it out for free which is a nice perk.
I speak from past experience with the leasing office that it is very important to do your homework when signing a lease – especially if you have roommates or may be in a situation where you need to do a sublease. Since I’ve moved in, they seem to have made some good hires which has hopefully resolved some issues regarding incompetent staff.
I give it less than 5 stars because the common areas aren’t open enough which bothers me. The back patio with grills closes at 10, as does the club room. You also can’t go out into the pool area unless the pool is open, so when it’s nicer out in the spring and fall, but not warm enough to swim, you still can’t go on the roof. I pay a premium to live here and would like to take more advantage of such amenities.
Overall, Parc Rosslyn is a nice little community for the price/​location and it’s definitely worth consideration.

The apartment is clean and NEAT.
Unfortunately, I never felt privacy in this place. The staff workers have NOSY and weird attitude.
The concierge lady is rude!
My friend had birthday party at club room last winter. 3 hours later the concierge lady walked into the room, and YELLED at the party host and her guests: «Get out of here, you suppose to be out of here 10 minutes ago!»
All the stairs are locked! So, hope there will never be fire tomorrow! or else you are not safe in this building. Elevators are fob controlled. I believe they are violating the fire department safety regulations!
The apartment should not risk residents’ safety and privacy!
Only because of low income voucher people, yet the company gets numerous benefit for having them.

The place is really bad! As someone else said, don’t live here!
I think the worse thing about this place is the noise. All the planes flying over, constant traffic on 50, really thin windows that let anything in. I am living on a higher floor facing away from 50 and I still hear all the noise. The windows are really bad, where it’s very drafty in the winter time and very hot in the summer time.
The next thing I dislike about this place is the lack of security. One time there were some men roaming around the building who were then later arrested by police. People have been mugged right outside the building before, and I’ve seen fist fights as well.
The common areas are not clean, and for whatever reason trash outside never gets picked up. I see the leasing agents walking by the trash right outside the door and they don’t do anything about it. As another person said, they are really rude to tenants.
The appliances are all breaking, the water has a horrible taste, water leaks, etc.
There are far better and newer apartments near by. Be warned, this place sucks.

I love living at Parc Rosslyn! I’m a current resident and enjoy living here. It’s clean and has a lot of amenities. It’s right between Courthouse and Rosslyn metro. My only complaint is that the clubroom hours are very limited and the concierge seem to dissapear on inconvenient nights. You also need to ask very specific questions and make an agreement for all potential situations — the leasing office doesn’t offer up a ton of information that is useful to know, you have to do your homework and be very thorough. I think there’s been new management since the last review — I will update when I move out to see how that process goes. I hope there aren’t any hidden fees.

To paint a better picture. My girlfriend and I lived at Parc Rosslyn for 13 months. At first the building seemed convenient, the amenities seemed nice and the staff seemed helpful. All of this changed over the course of our time there and the things that the staff preached could not be further from the truth.
The touted their security and I have lived in several different buildings and this was one of the least secure. The alarm always rang and there was nobody to check into it. The required key fobs to use the elevators but randomly people would sneak in off the street and follow you up the stairs. When the elevators broke you had to wait downstairs until somebody came to fix it because there was no way to walk up the stairs. Items were stolen from the lobby regularly.
Maintenance requests were miserable. I set up a work order to have my sinks in the bathroom and kitchen looked at (the kitchen did not drain had water sitting in it and the bathroom had no hot water); they deemed both of these low priority repairs. I specified times for the work order and that I must be home because I had a dog. They went into my apartment without my permission and then called to tell me my dog (12lbs) tried to attack them.
The worst was when I left the apartment. The walk through went fine and the staff member remarked at how wonderful the apartment looked and that there was no damage. 2 months later I got a call from the property manager, Jose. He said some mail had arrived for us and he wanted our address to forward it on. After I gave it to him he sent me a bill for $ 611 to replace the carpet. He then proceeded to tell me that he only charged us the depreciated value and it should have been $ 1500 as if that made it better. Once again his own employee SIGNED OFF on the apartment saying it looked great.
They are liars and will do everything they can to nickel and dime you while not keeping up their end of the bargain and providing adequate living standards.
Do what you can to avoid this place. If you want a Leed certified building with better floor plans and much more friendly and helpful staff, go across 50 to Gables 1221.

If you want a great place to live then don’t live here. The management and leasing reps are the dumbest people I’ve come in contact with in a very long time. The leasing office messed up on our lease 2 times and then actually lost half the lease. How hard is it to deal with a lease when your job is to work in a LEASING OFFICE?! The girls in the leasing offices are miserable people and are rude to residents. The maintenance guy says he doesn’t use the online maintenance site provided for residents. So how do we tell you when maintenance is needed? The amenities are overpriced and aren’t available to residents after 10pm. People smoke right outside the front doors so you get a nice big whiff of smoke when you exit or enter the building. Management said they would do something about it but they haven’t. They’ve also made it clear that they are too stupid to think of moving the cigarette cans a little further from the doors to solve the problem. People leave all kinds of large items in the trash shoot room so that the doors won’t close. Parc Rosslyn claims to be a green friendly building but it is very inconvenient to recycle. When emailing the office you have to email them multiple times before you get a response for anything. Overall, the employees here suck and it’s a shame that they make the living experience here below average. The building is nice but the staff needs major cleaning up.