Phantacee Salon and Spa

Who runs a hair salon where the blowdryers aren’t plugged in, they have no idea what a diffuser is, where there are inadequate hair clips for sectioning your hair, where the steel roller brushers are smaller than the ones I have at home, and where they leave the ends frayed and litterally butchered? With something as personal and important as hair, ladies, I would advise anyone NOT to go here. I wanted to have my hair blow dried before going out to party on Friday night. When you go to a hair salon on a Friday afternoon and there is no other customer that should give you a hint that something is wrong. The lady proceeded to wash my hair (okay), but then started blow drying my hair in a very destructive way. I was really appalled by her obvious inexperience in handling sections, in dexterity with the hair dryers and she even asked me for my personal hair clip to manage my hair. I asked her to diffuse dry my hair before styling to prevent damage from yanking at wet hair. She didn’t understand this concept. I should have left right then. This was a terrible experience. I walked out after she took a hot iron to the hair and started yanking at it, which would only have resulted in more shredding and damage. In fact I felt my hair was shredded. I have never had a more destructive blow dry anywhere. I repeat, avoid this wierd place like the plague. Sooo wierd.

Elizabeth and Roxy at Phantacee Salon and Spa are phenomenal! I have been there twice now, and each time I felt like a million dollars after they were done with me. They treat clients like family and make delivering an unbelievably relaxing and fun experience look easy and enjoyable. Phantacee Salon and Spa is THE spot in Arlington to go for a spa day.

Have had 3 haircuts now and all have been fantastic! First by Luis and the last 2 by Yanet. Fantastic job every time. Very professional. They take there time and make it an enjoyable experience. Will definitely keep coming back!

A really good haircut at a really fair price (~$ 40 w/​tip). You can’t get a better haircut for the price, and going to a more expensive salon is diminishing returns.

Went there today and even though I’m not in possession of much hair to speak of they treated me like the king of hairyland. The staff are very friendly and did a great job on trimming my edges. The massage was nice and the hot towel heaven. Say Rob sent you and the nice Cuban lady (tell Yanet I said hi) might even give you my 20% referral reduction!

I came to Luis on the advice of a friend — 3 generations of her family get their hair cut here! Now 3 more of our friends do too. Luis is amazing. The first time I went in, I hadn’t had a cut in over 7 months. My hair looked ridiculous. He took the time to get to know me, and listened to what I really wanted. I was able to keep my long hair, but he added some layers and gave it a lot of body. I didn’t need to go back for 4 more months or so. I went back for haircut #2 and was ready to try something shorter. Again, Luis was super patient and helpful, and I love my cut.
It is absolutely worth every penny. Luis and the rest of the staff make you feel totally at home.

Let’s see some higher ratings here. Years ago, I needed to find a new place to get a hair cut. I used to meet friends across the street at Mexicali Blues on a regular basis.
So I thought what the heck, and gave them a shot, and ever since, I’ve been a regular customer. You can go, get a nice green tea or glass of wine if you have to wait, and then get a great hair cut. I’ll admit that I do get a very short cut, but they make it work.

For years I had visited other shops that couldn’t make things look clean and natural like these guys do. Sure it’s more than Hair Cuttery, but come on, support a local business.

I use to go to The Grooming Lounge but it’s too far out of the way so I tried Phantacee since my fiancée has been going there for a couple years. Its half the price ($ 30) and i actually liked my style better. Mary is great! I can’t say enough about how nice everyone is as well. They give you wine/​drinks while you’re there. And Suzy easily gives the best massage I have ever had and I get massages regularly. You can’t go wrong with Tuay either. Great overall atmosphere. Would definitely recommend to guys or girls.

This is a long overdue review for pedicure services by Zuzi (I’m assuming she’s still there). It’s been more than 2 years since I last visited, but I always intended to leave a review because she was SO good. In fact, the BEST pedicures I ever had were in her hands (and I haven’t found anyone to top her technique since then). On top of that, she was EXCELLENT with designs and suggesting nail polish colors that complimented my skin – sometimes colors that I never would’ve selected for myself. Her designs were nothing like the boring flowers, etc. you normally get in nail shops – Zuzi took creativity to a whole other level. I would go during my lunch break, which was unfortunate for me because I was always in a rush. She really takes her time and truly seems as if she were born to do nails. No rush job 30-​minute pedicures here… which I really appreciated. I like to savor the experience, and hers was close to an hour. I had never had someone be so into her craft… very meticulous… detail oriented… and I LOVED, LOVED it.
But I couldn’t deal with the roaches…
I had services there 3 – 4 times. I stopped going because on one of my visits (pedicure), I looked down and there were roaches crawling everywhere… baby roaches, big roaches, etc). I was sort of embarrased to say something, although I did point them out to her. I gave it one more shot after that, and lo and behold, more roaches. She continued working as if she didn’t see these things crawling all around. I knew that would be the end of our relationship (unfortunately) because I could no longer pay money in a place of business in which I was afraid to put my purse down in fear of bringing the critters home.
3 stars would’ve been 4 stars were it not for the bug problem.

Why does this place have such a low rating? I’ve had two fantastic haircuts here — even by different stylists. My boyfriend gets his haircut here as well. Gentlemen, it is worth paying at least $ 30 for a haircut. Stop going to super cuts.
If nothing else, they offer you a glass of wine or soda when you come in.
I’ve seen this place come up a lot on the deal sites. If you need a haircut, keep your eyes peeled for a couple of weeks and you’ll probably luck into a 50% off coupon.

Everyone here is very nice. I recommend this salon if you live in the clarendon area.

Ritchie is a new hair dresser and he does an amazing job! Try him out!!!

I spent an entire year growing my hair so that I would have some style options for my daughter’s wedding. I brought a picture and discussed what I wanted with the stylist. She never looked at the picture and proceded to snip snip snip to something that didn’t resemble the picture at all. She was distracted the entire time.
Now I have to find someone to do a repair job before the wedding so I don’t look like sh*%t.
I don’t know why some hair stylists just decide to ignore the customer’s request. If they don’t want to cut your hair the way you ask they should discuss it before cutting. Yes, hair grows but sometimes not soon enough for an important event.

I went her to get my eyebrows waxed, and came out with no eyebrows! I have been getting my eyebrows waxed for years, and this had never happpend to me. I went in just for a clean up, my shape is already well defined, and I left with about 2 cm of pencil thin eyebrows. I was mortified. I am in front of clients all day long for my job, and I cancelled appointments based on the way I looked.
DO NOT GO HERE!

I got a pedicure here and it was right near closing and I loved it. I got wine and was pampered, which is what I want and need when I get a pedicure.
The lady who did my nails was so sweet, helped me pick my color, and made room for me, even though the store was closing.
It was a little more expensive than my regular pedicure, but I did get two glasses of wine, a spa pedicure, and a wonderful massage.

I’ve gotten my haircut from Luis since I was 12. I followed him from his 1^st salon to Arlington. I’m 31 and still coming back.
He keeps up with the fashion, and he understands hair. I’ve gotten everything form super short boy cuts to shag cuts to very long Hollywood hair with highlights and all the right layering and lifting to keep my hair from being heavy. He’s also worked through disasters of self dye/​bleach jobs, punk rock hair colors, and has brought any of my styles back to normal when needing the professional look.
He’s a great listener and can work off pictures or will do whatever you want, and whatever works best with your hair.
Love the ambiance, the sherry, sangria or hot tea depending on my mood or the seasonal offerings.

I live in miami, and after only getting trims at a few different mediocre salons, I decided to go to one while I was visiting my family. By then my hair was flat brittle and dead, I was really unsure about what to do, but as soon as I spoke to Luis he made me feel better about all the possibilities. I couldn’t decide and put my hair’s furute in his hands. As I watched him work he had this energy that was traquil and captivating, so much so I didnt even realize how much he had cut. It is so short, but the BEST HAIRCUT EVER! I am so happy, since visiting with the family, and coming back to school, I constantly get compliments about my hair, and overall look. I feel like this haircut made me stand out more and MADE ME. I love it, I LOVE this salon, Luis was great!

I give this place one star only because they took me as a walk-​in. Zuzi is awful. I had a manicure and my nails look like crap. She massaged my hand so hard that it’s still red. I declined the massage on my second hand after the first was turning the color of a fire engine. On top of all that, and the overpriced $ 20 cost, she told me I stink! I wear Chanel for goodness sake! I do not stink! And the whole ordeal took almost an hour. Save yourself the time, money and ridicule and go somewhere else! Anywhere else!

I got the worst haircut of my life here at Phantacee. And it cost $ 60.00. I guess that is the going rate for an inverted mullet (longer on the sides and short and choppy in the back). ummmm, HIDEOUS. I had to go get my hair fixed the next day. Thank god for Nola’s is all I have to say. And I’m definitely thinking there are some happy endings involved in these massages. Something about the place downright creeps me out. I don’t think anyone there is trained or licensed.

I used to like this place. In fact, I’m having bittersweet feelings just writing this review.
I used to be a regular here, and for a while, Phantacee could do no wrong. It has a hip, swank décor (bare brick walls and exposed, painted pipes on the ceiling) like you’d see at someone’s swinging urban condo. Latin music is usually playing via their XM connection (the staff was almost entirely Latin). It felt like a cool urban hangout. But it never felt like it was putting on airs or trying too hard. It was what it was.
At one point, I had the best manicurist I’ve ever had. She was incredible. First off, imagine a vivacious fortysomething woman with leather pants, bleached blonde poofy hair, leopardskin top, and big, dangly jewelry. I called her «hot momma» (but never to her face!). She took real pride in her work, and it was always a real treat to have a Saturday appointment with her. «You always do a great job,» I’d say. «Thank you!» she’d beam. «I’m really, how do you say… profesionalismo? Professional!»
So naturally I was pissed one day when I called to confirm an appointment, and they happened to casually mention that she’s no longer there. I’m sorry, but as a loyal customer, I think I’ve earned enough brownie points for you to let me know about this before saddling me with someone else out of the blue (I tried several of her replacements, and they all sucked big-​time).
It was like getting a phone call one day: «Hello, this is the IRS. We’ve been secretly auditing you for the past two years. And when you’re away on travel, we’ve been coming over, drinking your last beer, having buttsex with your wife, and missing the can completely when we go pee.»
But hey, that’s okay. I can come in here and get my hair done instead. Now parts of their haircuts are really nice. You get a shampoo included with your cut, and they massage your scalp during your shampoo. And you also get a real scalp massage with oils too. Very nice. But the actual cut I got was nothing special… in fact, it’s just like the regular hair butcheries in Arlington (after specifically telling them I only want a little bit taken off because my hair will spike up otherwise, what do I get? Yeah, spiky hair.)
The verdict: When making my last appointment, I ended up getting the manager. I was on speaking terms with him. He didn’t remember who I was, and was very brusque with me. I’m disappointed in Phantacee because they have real potential. Halfassed salons like Andre Chreky seem to thrive for no good reason other than that they’re expensive, so they’ve got to be good, right? Yet a place like this, that has real potential, takes a golden opportunity to stand out from the pack, and totally squanders it. Phantacee’s like your old friend from high school that you just met up with after being apart for years. You went to college and moved on. He’s still talking about making the game-​winning touchdown during homecoming and is still pumping gas down at the local Exxon. Sad… very sad.